How to Make Outbound Calls from Hirewand in India: A Step-by-Step Guide

One of the most straightforward and successful strategies for engaging candidates is still outbound calling. Although Hirewand simplifies hiring procedures, combining it with FreJun increases the effectiveness of your outreach. Without navigating between tools or tabs, recruiters can instantly connect with candidates directly from the platform.

This guide walks you through the complete process of making outbound calls from Hirewand using FreJun in India. From setup and integration to calling best practices, you’ll learn how to simplify outreach, save time, and improve response rates across your hiring pipeline.

Why Outbound Calling Matters in Hiring

Recruiters must act quickly and differentiate themselves in today’s competitive job market. Despite being widespread, emails and messages frequently disappear in overflowing inboxes. Outbound calling is a quicker and more intimate method of connecting with candidates. It facilitates decision-making, increases trust, and clarifies job specifics. In short, a brief phone call can frequently accomplish what several follow-ups cannot.

• Outbound calling enables instant candidate engagement, ensuring your job opportunity stands out before others reach them.
• Voice calls create a personal connection, helping recruiters build trust and rapport faster than text-based communication.
• Outbound calling speeds up decision-making and follow-ups, helping recruiters move candidates through the hiring process much faster.

In addition to giving your outreach a more personal touch, outbound calling keeps you ahead of the competition in the hiring market. It guarantees a more seamless candidate experience, increased engagement, and quicker communication—all from within the platform you currently use.

Benefits of Using Outbound Calling Software – FreJun

What Is Hirewand and How Does It Work with FreJun?

Hirewand is a recruitment platform driven by AI that aims to streamline and expedite the hiring process. It uses intelligent automation to help recruiters find, screen, and interact with candidates more effectively. The platform supports workflows like resume parsing, talent scoring, and communication tracking. 

1. Intelligent Resume Parsing

Hirewand automatically extracts relevant information from resumes, such as skills, education, and experience, saving recruiters time and minimizing manual data entry.

2. Intelligent Resume Parsing

Hirewand automatically extracts relevant information from resumes, such as skills, education, and experience, saving recruiters time and minimizing manual data entry.

3. Candidate Scoring

The platform assigns scores to candidates based on how well they match a job’s requirements, helping recruiters prioritize the most qualified profiles faster.

4. Automated Workflows

Recruiters can set up automated sequences for actions like sending emails, scheduling interviews, and updating candidate statuses, streamlining the entire hiring process.

5. Multi-Channel Communication

Hirewand supports email, SMS, and voice calling (via integrations like FreJun), allowing recruiters to connect with candidates through their preferred channels.

6. Customizable Hiring Pipelines

Users can design role-specific pipelines with defined stages, ensuring a clear and consistent process for every job opening.

7. Analytics and Reporting

Built-in dashboards offer real-time insights into recruitment metrics such as time-to-fill, response rates, and source effectiveness, enabling better decision-making.

It helps recruiters spend less time on repetitive tasks like data entry and follow-ups. This allows them to focus more on evaluating candidates and making better hiring decisions.

Hirewand Integration – FreJun

Can You Make Outbound Calls from Hirewand?

Yes, Hirewand allows outbound calling, but this feature works through integration with a third-party VoIP provider. It doesn’t offer native calling capabilities out of the box. Instead, it connects with trusted services like FreJun, which enables recruiters to initiate, track, and log calls directly from the platform. This integration turns Hirewand into a unified communication hub, allowing teams to engage candidates in real time, without switching between tools. It’s an ideal setup for fast-paced hiring environments where timing and personalization are key.

1. No Native Calling — Integration Required

Hirewand does not offer built-in telephony. To enable calling, you must integrate it with a VoIP service. This setup bridges the gap between candidate profiles and real-time voice conversations.

2. FreJun: The Preferred VoIP Partner

Hirewand integrates with VoIP providers like FreJun, Exotel, and Knowlarity. Among them, FreJun stands out for its fast plug-and-play setup, browser-based calling, and automatic call logging. It also supports call recordings, real-time analytics, and syncing with candidate timelines.

3. How It Works After Integration

Once FreJun is connected to Hirewand, you’ll see a phone icon inside candidate profiles. Clicking it initiates a call through your browser. The entire interaction—call status, duration, and notes—is captured in the system, keeping your recruitment workflow smooth and centralized.

Pre-Requisites: What You Need to Get Started

Before setting up outbound calling in Hirewand, there are a few things you need to have in place. These include access to a supported VoIP provider like FreJun, admin permissions in Hirewand, and a stable internet connection. With these basics ready, the integration process is smooth and quick.

To get started with outbound calling in Hirewand, make sure you have the essentials in place. This includes a VoIP provider such as FreJun, proper user permissions, and reliable internet access. Once everything is ready, setting up the integration takes just a few minutes.

Step-by-Step Guide to Making Outbound Calls

Setting up outbound calling in Hirewand with FreJun is quick and user-friendly. Follow these simple steps to start making calls directly from candidate profiles in minutes. This integration ensures all your communication stays centralized, helping you manage outreach more efficiently.

Step 1: Integrate Your VoIP Tool

Go to Settings > Integrations > Telephony in Hirewand. Select FreJun as your VoIP provider and authenticate using your FreJun API key. This links FreJun to Hirewand and allows for calling functionality.

Step 2: Enable User Permissions

Head to Settings > User Management and locate the recruiters or teams who need access. Toggle on the “Call Access” option to allow them to make outbound calls directly from the platform.

Step 3: Access the Candidate Record

Navigate to the Candidates tab and open a profile. You’ll see a Phone icon next to the candidate’s contact number — this is where outbound calling begins.

Step 4: Start the Call

Click the telephone icon and select Call via FreJun. The call is initiated through your browser by a mic or headset—no additional device or software is required.

Step 5: Add Call Outcome and Notes

On completion of the call, add brief notes and mark the correct outcome (e.g., Connected, No Answer, Follow-Up). FreJun will log the call automatically in the candidate’s timeline.

Pro Tip: After each call, use tags like Interested, Not a Fit, or Call Back Later to categorize candidates. These tags help you filter and revisit conversations quickly. It’s a small step that makes pipeline management much more efficient.

Best VoIP Provider to Use with Hirewand

Hirewand supports seamless integration with FreJun, a powerful VoIP solution built for modern recruitment teams. With FreJun, recruiters can make click-to-call outbound calls directly from the Hirewand platform. Its ease of use, fast setup, and call tracking features make it an ideal choice for efficient hiring workflows.

Does Hirewand Support VoIP Calling? – FreJun

Best Practices for Recruiter Calls

To make the most of outbound calling in Hirewand, it’s important to approach each call with clarity and preparation. Focus on personalising your message, keeping the call brief, and following up promptly. A thoughtful, well-timed call can leave a strong impression and move candidates forward faster.

• Call during standard working hours – Reach out when candidates are more likely to be available.
• Personalize your message – Reference the candidate’s experience or profile to make the call relevant.
• Keep it concise and focused – Get to the point quickly while maintaining a conversational tone.
• Always follow up – Send a quick email or SMS summarizing the conversation or next steps.

Key Takeaways

Having to make outbound calls from Hirewand is a breeze with FreJun’s plug-and-play feature. Recruiters can engage directly with candidates from the platform, log calls, and follow up without needing to change tools. The browser-based deployment does not require technical skills, so any team can easily onboard. With automated call logging and customized outreach, it improves efficiency and candidate experience.

• Hirewand integrates seamlessly with FreJun to enable outbound calling directly from candidate profiles.
• No coding or technical setup is required — integration can be completed in minutes using API credentials.
• Click-to-call functionality simplifies communication and improves recruiter efficiency.
• All calls are automatically logged, helping maintain a complete candidate interaction history.
• Adding call notes and outcomes ensures better tracking and follow-ups throughout the hiring pipeline.
• Best practices like personalisation and follow-ups help build stronger candidate relationships.

Final Thoughts

When calls are made out from Hirewand and the system is correctly configured to work as designed, recruiters gain a huge advantage in their recruitment efforts. With correct integration, your team can call leads directly from the system, track all call activity effectively, and follow up immediately — all from one easy-to-use interface. This method not only streamlines and improves your entire process but also gives candidates a more personalised and responsive recruitment experience. With a tool like FreJun, recruiters can focus on building real relationships with leads, while the system handles the more tedious work in the background to assist them.

Further Reading: VoIP Integration with Hirewand: What Sets Us Apart in 2025

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