How to Make International Calls in X0PA from India?

X0PA is one of the most advanced AI-powered recruitment platforms used by enterprise-level staffing teams and government bodies. Known for its intelligent automation and bias-free hiring framework, X0PA helps recruiters make smarter, faster, and fairer decisions. But when it comes to direct international communication, especially voice calls, Indian teams often hit a roadblock.

If you’re working with clients in the UAE or the UK, or sourcing candidates in the US or Singapore, you need to be able to call them reliably and log those calls inside your ATS. Unfortunately, X0PA doesn’t offer native international voice calling.

In this blog, we’ll show you how to enable international calling in X0PA from India using VoIP tools, how to pick the right provider, and how leading Indian recruitment teams are already optimising their workflows with these integrations.

What Is VoIP Calling and Why It’s Critical in Recruitment

VoIP (Voice over Internet Protocol) is a method of making voice calls over the internet, rather than through traditional telephone networks. Instead of needing landlines or SIM cards, VoIP platforms allow users to call from any device — laptop, browser, or mobile app — using an internet connection.

This technology is widely used in modern sales and support teams and is increasingly being adopted in recruitment due to the rising need for global hiring and remote communication.

Why is VoIP important for Recruitment Workflows?

Voice conversations still play a vital role in the hiring process. From screening interviews and offer negotiations to candidate re-engagement and follow-ups, calls help build trust and move candidates down the funnel faster.

With VoIP tools, recruiters can:

• Instantly call candidates from their hiring platform
  
• Log outcomes and notes automatically
  
• Record and share screening conversations
  
• Tag and organise call history by role, location, or hiring stage
  
• Maintain a single source of truth by syncing call data with ATS/CRM
  
• Scale calling efforts without relying on mobile numbers or manual logs
  

In essence, VoIP enables faster decisions, improved compliance, and better collaboration across the hiring team.

What X0PA Can and Cannot Do Natively

X0PA is excellent for automation, interview scheduling, and predictive hiring, but international calling is not its native strength.

What X0PA Can Do:

X0PA AI is an AI-driven recruitment SaaS platform that streamlines the hiring process by leveraging AI and machine learning to improve efficiency and objectivity. It helps companies find better candidates faster, reducing time-to-hire and hiring costs. X0PA’s key functionalities include advanced matching algorithms, comprehensive data analysis, bias mitigation, predictive analytics, and a user-friendly interface. It can also integrate with existing HR systems and offer customized solutions. 

• Automate candidate scoring and shortlist management
  
• Schedule interviews with calendar sync
  
• Track communication history and actions
  
• Provide predictive analytics for hiring success
  

What X0PA Cannot Do:

• Make direct international voice calls
  
• Display local virtual numbers for outbound calls
  
• Record or summarize calls natively
  
• Enable click-to-call from within the UI
  
• Store voice call data as part of candidate activity logs
  

To solve these gaps, recruiters are using external VoIP solutions integrated through browser extensions.

How to Enable International Calling in X0PA (Step-by-Step)

Here’s a step-by-step guide to adding international calling capabilities inside X0PA for Indian teams:

Step 1: Choose a VoIP Provider with Regional Numbers

Select a VoIP service that offers:

• UAE, US, UK, Singapore numbers
  
• Browser-based click-to-call integration
  
• AI call summaries and recordings
  
• Affordable plans for Indian users

Recommended providers include FreJun.

Step 2: Purchase Virtual Numbers

Buy region-specific virtual numbers to match your key markets. Assign these to your team members based on geography.

Step 3: Install the Chrome Extension

Your VoIP provider will offer a Chrome Extension. Once installed, it will auto-detect phone numbers inside X0PA’s UI and allow one-click dialing.

Step 4: Log In and Configure Settings

Set up:

• Preferred outbound number (e.g., UAE)
  
• Call logging and disposition tags
  
• Call recording and storage
  
• AI features (transcription, sentiment, notes)
  

Step 5: Train Your Recruitment Team

Make sure everyone knows how to:

• Initiate calls from X0PA using the extension
  
• Review summaries and recordings
  
• Use region-appropriate numbers
  
• Copy key insights into candidate profiles
  

VoIP Integration Path for X0PA

While X0PA doesn’t support VoIP natively, that doesn’t mean you’re stuck with manual dialling. Several workarounds and integrations can help you build a seamless, voice-powered workflow.

1. Use a VoIP Chrome Extension 

Platforms like FreJun offer a browser extension that automatically turns any phone number on your screen, including those inside X0PA, into a clickable button. This means:

• You can click-to-call candidates from X0PA’s UI
  
• The call opens in the FreJun dialer
  
• Call logs, recordings, and notes are stored automatically in FreJun
  

It’s the fastest and most efficient workaround for X0PA users needing VoIP features.

2. Sync Data to CRM or ATS That Supports Calling

If your recruitment flow also uses platforms like Zoho Recruit, Salesforce, or CEIPAL, you can route your X0PA candidates there and manage calls via integrated VoIP systems connected to those tools.

This adds an extra step but ensures all calling activity is still centralised and tracked.

3. Build Custom Integrations via Webhooks

For enterprise teams with access to X0PA’s APIs or custom workflow engines, it may be possible to connect third-party calling tools through webhooks or Zapier.

However, this requires development effort and may not suit smaller teams.

Why FreJun Is the Best VoIP Add-On for X0PA Users

If you want to bring instant, scalable, and trackable voice calling to X0PA, FreJun is the perfect solution. Built for recruiters and sales teams, it integrates effortlessly with your hiring workflow and unlocks the power of cloud calling without any technical complexity. FreJun is built for recruiting teams that want smart call management without drowning in manual updates. With its one-click dialing, auto-logging of calls, and voice analytics, FreJun ensures that every conversation is recorded, searchable, and actionable. 

Key Features:

• Click-to-call from candidate profiles inside XOPA

See How FreJun Integrates with Leading CRMs

• AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.

How FreJun’s AI Enhances Business Communication

• Click-to-Call & Auto Dialer: Make calls directly from XOPA without switching platforms, saving time and increasing productivity.
  
  
• Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.

 Discover How FreJun’s Call Recording Works

• Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
  
  
• Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
  
  
• Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

Final Thoughts

X0PA is a powerful ATS, especially for agencies that value data-driven hiring. But global recruitment isn’t complete without real-time voice communication. Adding international calling through a VoIP solution gives your team the missing link between insight and action.

Here’s what your team unlocks:

• Local presence with global numbers
  
• One-click dialing from within your ATS
  
• Smart summaries and call logs for better coordination
  
• Higher conversion rates and client satisfaction
  

For Indian teams using X0PA, international calling is the final step to making your global recruitment engine truly seamless.

Try FreJun Free for 3 Days → 

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Further Reading: VoIP for Business Use in India: A 2025 Guide

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