How to Make International Calls in HubSpot from India?

HubSpot is one of the most widely used CRMs by Indian startups, SaaS companies, EdTech brands, and service-based businesses. It offers robust tools for marketing automation, lead tracking, deal management, and customer engagement. But one area where Indian teams often struggle is international calling directly from HubSpot.

The native calling feature in HubSpot is limited by region, carrier support, and available call credits, especially when you’re trying to dial numbers in countries like the UAE, UK, US, Singapore, or Australia.

This guide walks you through everything you need to know about making international calls in HubSpot from India, including setup, limitations, the best third-party VoIP integrations, and real-world use cases.

Why International Calling Matters in HubSpot for Indian Businesses

Whether you’re running an outbound sales campaign, managing customer success, or hiring globally, voice calls remain the most personal and impactful way to connect.

For Indian teams using HubSpot, international calling becomes a key component of:

• Lead qualification for inbound traffic from other countries
  
• Follow-ups on demos and trials across time zones
  
• Support calls for international clients in services and SaaS
  
• Recruitment and vendor management in global markets
  
• Closing deals with partners and clients abroad
  

Without a seamless way to call from HubSpot, you risk losing productivity, missing context, and slowing down your global workflows.

Limitations of Native HubSpot Calling from India

HubSpot does provide a basic native calling feature, but it’s not built for advanced global workflows. Here’s why Indian teams often hit a wall:

• Limited phone support for Indian carriers
  
• No UAE number provisioning in most plans
  
• Call logging isn’t intelligent or automated
  
• Lack of local caller IDs for international outreach
  
• No AI summaries or post-call analytics
  
• Inconsistent call quality or delivery
  

To overcome these issues, the most reliable method is integrating a third-party VoIP provider that offers better international number support and CRM sync capabilities.

How to Enable International Calling in HubSpot (Step-by-Step)

To set up international calling, follow these steps:

Step 1: Choose a VoIP Provider

Select a provider that integrates with HubSpot and offers international numbers for regions you frequently target (UAE, UK, US, etc.). Examples: FreJun, Aircall.

Step 2: Install the Integration

Use HubSpot’s App Marketplace or Chrome Extension to connect your VoIP tool. Most providers offer 1-click install with OAuth and simple onboarding.

Step 3: Set Up Virtual Numbers

Buy virtual numbers for target countries. Assign them to team members based on region or use case. Ensure the number appears as caller ID.

Step 4: Enable Click-to-Call in HubSpot

Once the integration is active, all phone numbers inside HubSpot will become clickable. Reps can launch calls directly from contact, deal, or ticket views.

Step 5: Sync Call Logging and Notes

Choose where you want call logs to appear—usually under Activities or Notes. Enable call recording, tagging, and optional AI-powered notes if available.

Step 6: Train the Team and Start Calling

Provide a quick walkthrough on how to use the system and best practices for follow-ups, tags, and tracking.

Best VoIP Integrations for International Calling in HubSpot

Here are the top VoIP providers Indian teams use to enable international calling from within HubSpot:

1. FreJun 

FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics, making it the best choice for companies in the UAE.

Key Features:

• Seamless HubSpot Sync: Automatically logs calls, recordings, and notes in HubSpot to maintain a complete customer interaction history.
  
  
• AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.

            How FreJun’s AI Enhances Business Communication

• Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
  
  
• Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.

             Discover How FreJun’s Call Recording Works

• Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.

             See How FreJun Integrates with Leading CRMs

• Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
  
  
• Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.

FreJun is the best choice for businesses using HubSpot because it not only streamlines communication but also enhances sales and support workflows with its AI-driven automation and analytics.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. Aircall

Aircall is a popular VoIP system that integrates with HubSpot to help teams manage calls effectively. It provides real-time coaching tools and call monitoring features. Aircall focuses on improving customer communication, offering a platform designed for sales and support teams. Its features include real-time call monitoring, customizable IVR, and seamless CRM integration. Aircall’s simplicity and focus on customer interactions make it a favourite among teams looking to improve efficiency and service quality.

Key Features:

• Cloud-based calling with instant HubSpot synchronization.
• Call recording and analytics for performance tracking.
• Power dialer to increase outbound calling efficiency.
• Live call coaching and call whispering.

While Aircall is a strong VoIP option, it lacks the AI-powered analytics and multi-channel communication features that FreJun offers.

Pricing: The basic plan starts at $30/user/month.

G2 Rating: 4.3/5

3. 8×8

8×8 is a reliable cloud-based VoIP solution that integrates seamlessly with HubSpot, making it an excellent alternative to JustCall. It provides businesses with unified communications, AI-powered insights, and global calling capabilities.

Key Features:

• Seamless HubSpot integration for automatic call logging, click-to-dial, and contact syncing.
  
• AI-driven call analytics & transcription to enhance customer interactions.
  
• Omnichannel communication, including voice, video, chat, and SMS.
  
• Advanced call routing & IVR for streamlined customer support.
  
• Global calling capabilities with high-quality VoIP connections.

Pricing: 8×8 offers flexible pricing plans starting at $24 per user per month.

G2 Ratings: 4/5

4. RingCentral

RingCentral is a well-established VoIP solution that offers unified communication features, including messaging, video conferencing, and voice calls. MVP is a powerhouse in the VoIP industry, offering a versatile platform that combines voice, video, and messaging. Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.

Key Features:

• VoIP, video meetings, and team messaging in one platform.
• Automatic call logging and transcription within HubSpot.
• Advanced call routing and IVR capabilities.
• AI-based noise cancellation for better call quality.

Despite its versatility, RingCentral doesn’t provide the same level of AI-driven insights and deep CRM automation as FreJun.

Pricing:  The basic plan starts at $30/user/month.

G2 Rating: 4/5

Final Thoughts

If you’re using HubSpot in India and scaling globally, international voice calling is a mission-critical feature. Native options are limited, but the right VoIP integration can turn your CRM into a true international engagement hub.

With a tool like FreJun, Indian teams can:

• Use virtual numbers to build trust globally
  
• Click-to-call leads from within HubSpot
  
• Auto-log calls with outcomes and notes
  
• Access call summaries, recordings, and performance data
  

For growing teams, these capabilities mean better conversion, more visibility, and less admin work — so you can focus on what matters: closing global deals.

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Further Reading: How Unified Communication Platforms Boost Team Productivity?

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