How Does Calling Work in Hirewand?

Hirewand simplifies the hiring process by seamlessly integrating essential communication features directly into its platform. In particular, one of its standout capabilities is the built-in calling functionality, which enables recruiters to connect with candidates instantly — without the need to juggle between different apps or devices. Consequently, this embedded telephony system reduces delays in communication and significantly enhances real-time collaboration. Moreover, recruiters can initiate, record, and track calls within the platform, thereby ensuring complete transparency and compliance.

Despite these features, platforms like FreJun offer even more advanced business calling capabilities tailored for recruitment teams. FreJun integrates with multiple CRMs and ATS platforms, including Hirewand, to offer features like click-to-call, call logging, recording, and analytics. These tools streamline recruiter workflows and enhance outbound sales strategies. For teams looking to set this up, FreJun offers a seamless Hirewand integration setup guide that explains how to connect your FreJun account and enable in-platform calling.

Understanding Calling in Hirewand

Hirewand offers a recruitment automation platform that streamlines candidate sourcing and engagement. While it excels in automating candidate workflows and integrating with various job boards and ATS systems, its calling capabilities are limited. Recruiters often rely on external tools for communication, which can lead to fragmented workflows and missed opportunities for seamless candidate engagement.

To overcome these limitations, many recruitment teams integrate advanced calling solutions like FreJun with Hirewand. This integration brings features such as click-to-call, automatic call logging, call recording, and analytics directly into the recruitment workflow. It not only eliminates the need to switch between platforms but also ensures every candidate interaction is tracked and accessible. With streamlined communication and centralized data, recruiters can follow up faster, personalize outreach, and make more informed hiring decisions. This upgrade significantly enhances the efficiency and effectiveness of the recruitment process.

Limitations of Hirewand’s Calling Features

Despite its strengths in automating recruitment tasks, Hirewand’s native calling features come with certain limitations that can hinder the efficiency of recruitment teams. These built-in capabilities often lack advanced functionalities like call recordings, performance analytics, and number masking features crucial for high-volume or strategic hiring campaigns. As a result, recruiters may find it challenging to maintain consistent communication logs or measure call effectiveness. This can lead to reduced visibility into candidate interactions and slower decision-making. 

1. Manual Dialing

Recruiters using Hirewand are required to manually dial candidates’ numbers. This process increases the chances of dialing errors, leads to inefficiencies, and takes valuable time away from engaging with candidates. With many tasks already automated within the platform, the need for manual dialing contradicts the efficiency gains provided by other features. This becomes especially challenging when recruiters need to contact a large number of candidates daily. To optimize the calling process and minimize errors, tools like FreJun’s auto-dialing and CRM integration features can help streamline communication and save valuable time for recruiters. 

Learn more about FreJun’s automation features.

2. Lack of Call Logging

Another limitation of Hirewand is the absence of automatic call logging. Without this functionality, recruiters have to manually record every call, including details such as call outcomes and follow-up actions. This is time-consuming, and there is a higher chance of human error, making it difficult to maintain an accurate record of candidate interactions. In contrast, FreJun automatically logs call details, including the duration, outcome, and any notes entered during the call. This feature reduces the administrative burden and ensures that recruiter data is consistently accurate. 

Explore FreJun’s call logging functionality.

3. No Click-to-Call Functionality

The absence of click-to-call functionality in Hirewand is a significant drawback. Recruiters must switch between their candidate profiles and their dialing platform to initiate calls, which results in unnecessary time spent navigating between screens. With FreJun, this process is simplified — recruiters can click directly on a candidate’s phone number within their CRM or candidate profile, automatically dialing the number. This saves time and enhances workflow efficiency. 

Discover more about FreJun’s click-to-call feature.

4. Limited Integration with CRMs

Lastly, Hirewand’s calling features do not offer seamless integration with popular CRM systems. This limits the ability of recruiters to manage their candidate data in one central location and synchronize it with their communication efforts. The lack of CRM integration also makes it challenging to track interactions across multiple platforms and can lead to duplicate entries or inconsistent data. FreJun’s integration capabilities solve this issue by allowing automatic synchronization of call data across leading CRM platforms, making it easier for recruiters to maintain an organized and updated candidate database. 

Check out FreJun’s integrations.

FreJun’s Seamless Integration with Hirewand

To address the limitations of Hirewand’s native calling features, FreJun offers a robust and seamless integration that enhances recruitment communication and efficiency. This integration allows recruiters to initiate calls directly from candidate profiles within Hirewand, streamlining the communication process and reducing the need to switch between multiple platforms. By embedding advanced calling functionalities into Hirewand, FreJun transforms it into a unified communication hub, enabling recruiters to manage their outreach more effectively.

Check out  How to Make Outbound Calls from Hirewand in India

1. Automate Call Logging

With FreJun’s integration, all incoming and outgoing calls are automatically logged within the candidate’s timeline in Hirewand. This feature ensures accurate record-keeping and provides recruiters with a comprehensive view of all interactions with each candidate. Automatic call logging eliminates the need for manual data entry, reducing the risk of errors and saving valuable time. Recruiters can easily access call details, including timestamps, call duration, and notes, directly within Hirewand, facilitating better follow-ups and decision-making. 

2. Utilize Click-to-Call             

FreJun’s click-to-call functionality enables recruiters to initiate calls with a single click directly from Hirewand. This feature reduces manual dialing errors and saves time by eliminating the need to switch between different applications or devices. By simplifying the calling process, recruiters can focus more on engaging with candidates and less on administrative tasks. The click-to-call feature enhances productivity and ensures a smoother communication experience.

3. Synchronize Data

FreJun’s integration with Hirewand ensures that all call data is synchronized with integrated CRM systems. This synchronization maintains up-to-date candidate information across platforms, providing a unified view of all interactions. By keeping data consistent and accessible, recruiters can make informed decisions and maintain a seamless workflow. The integration supports various CRM platforms, allowing organizations to choose the system that best fits their needs.

Key Features of FreJun’s Calling Solution

FreJun’s calling solution offers a comprehensive set of features designed to optimize recruitment communication:

• Click-to-Call Functionality: Initiate calls directly from candidate profiles with a single click, eliminating the need for manual dialing.
  
• Automatic Call Logging: All calls are automatically logged, capturing essential details such as call duration, outcome, and notes.
  
• CRM Integration: Seamlessly integrate with popular CRM systems like Salesforce, HubSpot, and Zoho, ensuring synchronized data across platforms.
  
• Call Analytics: Access real-time dashboards and detailed analytics to monitor call performance and make data-driven decisions.
  
• AI-Powered Insights: Utilize AI-driven transcription and sentiment analysis to gain deeper insights into candidate interactions.
  
• Scalability: FreJun’s solution is designed to scale with your business, accommodating growing recruitment teams and increasing call volumes.

These features empower recruiters to engage candidates more effectively, leading to improved hiring outcomes.           

Best Practices for Effective Calling

To maximize the effectiveness of your recruitment calls, implementing strategic best practices is essential. FreJun offers a suite of tools that can enhance these practices, ensuring efficient and impactful communication with candidates.

1. Personalize Your Approach

Tailoring your communication to each candidate by referencing their experience and qualifications helps establish rapport and demonstrates genuine interest. FreJun’s features, such as call recordings and AI-powered insights, enable recruiters to capture vital information during calls, allowing for more personalized follow-ups and interactions. 

2. Maintain a Clear and Concise Message

Respecting candidates’ time by delivering succinct messages focused on key points is crucial. FreJun aids in this by providing tools that help recruiters craft clear communication strategies, ensuring that messages are both concise and effective.

3. Follow Up Promptly

After each call, sending a follow-up email or message summarizing the conversation and outlining next steps reinforces the discussion and keeps candidates engaged. FreJun facilitates this process through features that allow for automated follow-up scheduling, ensuring timely and consistent communication. 

4. Utilize Call Analytics

Leveraging FreJun’s analytics tools enables recruiters to monitor call performance and identify areas for improvement. By analyzing metrics such as call duration, frequency, and outcomes, recruiters can make data-driven decisions to enhance their communication strategies.

5. Continuously Improve

Regularly reviewing call recordings and analytics helps refine communication strategies and enhance candidate engagement. FreJun’s AI-powered call insights provide valuable feedback on call quality and effectiveness, allowing recruiters to continuously improve their approach. 

Implementing these best practices, supported by FreJun’s robust features, can significantly enhance the efficiency and effectiveness of your recruitment calling efforts.

Key Takeaways

Understanding the value of a calling solution that truly integrates with your recruitment workflow is critical to achieving long-term hiring success

• Seamless Integration: FreJun integrates effortlessly with Hirewand, enhancing its calling capabilities and streamlining recruitment workflows.

• Enhanced Efficiency: Features like click-to-call and automatic call logging reduce manual tasks, allowing recruiters to focus on candidate engagement.

• Data Synchronization: Integration with CRM systems ensures consistent and up-to-date candidate information across platforms. Learn more about FreJun’s CRM integrations, including Salesforce.

• Actionable Insights: AI-powered analytics provide valuable insights into candidate interactions, informing recruitment strategies. Explore FreJun’s AI-powered call insights for more information.

• Scalability: FreJun’s solution grows with your business, accommodating expanding recruitment teams and increasing call volumes.

Final Thoughts

While Hirewand offers a solid foundation for recruitment automation, its built-in calling features may not fully support the fast-paced communication needs of modern hiring teams. The lack of advanced telephony options like detailed call analytics, call recording, or seamless follow-up tracking can disrupt the hiring workflow. As recruitment increasingly demands real-time, personalized engagement, relying solely on Hirewand’s native features could limit overall team productivity and candidate experience.

To truly maximize the value of Hirewand, integrating it with a robust communication tool like FreJun can be a game-changer. FreJun enhances outbound calling with features such as click-to-call, automatic call logging, and performance tracking—all within the recruiter’s workflow. This not only streamlines communication but also helps build a more consistent and data-driven hiring process. For teams aiming to improve efficiency, responsiveness, and candidate engagement, combining Hirewand with a powerful calling platform is the way forward.

Try FreJun Free for 3 Days →

Further Reading: 13 Features to Look for in Your Next Call Center Phone System

FAQs