Does Thriwin Support VoIP Calling?

In fast-paced recruitment and business development landscape, software like Thriwin VoIP calling has become a go-to solution for managing tasks, tracking candidates, and automating workflows. Designed to improve recruiter productivity, Thriwin offers a streamlined, visual interface that makes it easy to juggle multiple clients, job roles, and applicants.

However, the recruitment lifecycle isn’t just about workflows — it’s about conversations. From initial outreach to screening, follow-ups, and negotiations, voice calls are the heartbeat of successful hiring. And that’s where many platforms fall short: they don’t support voice calling directly.

So if you’re wondering, “Does Thriwin support VoIP calling?”, you’re not alone. This blog explores what Thriwin does and doesn’t offer in terms of voice capabilities, and how to close the gap using a best-in-class VoIP solution like FreJun.

What Is Thriwin and Who Is It Designed For?

Thriwin is a modern recruitment workflow platform built to help staffing firms, HR consultants, and mid-sized businesses manage hiring without complexity. It provides a clean, Kanban-style interface where users can manage:

• Job openings and role assignments
  
• Candidate progress across stages
  
• Team tasks and collaboration
  
• Client pipelines and feedback
  
• Notes, attachments, and calendar events
  

Who Uses Thriwin?

The platform is favoured by:

• Staffing agencies working across multiple roles and clients
  
• HR teams who need visual clarity into hiring stages
  
• Talent acquisition teams looking to streamline coordination
  
• Small to mid-sized businesses that want a lightweight ATS alternative
  

Its ease of use and visual flow make it appealing for recruiters and consultants juggling dozens of active positions without getting buried in spreadsheets or overly complex ATS tools.

However, while Thriwin shines in tracking and organising, it doesn’t go far enough when it comes to voice-driven engagement — a critical gap for any hiring or outreach-intensive team.

Does Thriwin Support VoIP Calling?

Thriwin does not offer native support for VoIP calling. Despite being a solid platform for visual hiring workflows, it lacks built-in functionality for placing, logging, or analysing voice calls. Specifically:

• There is no integrated dialer inside candidate profiles or pipelines
  
• You cannot make or receive calls directly through Thriwin’s dashboard
  
• Call history, duration, outcomes, or recordings are not captured
  
• You can’t use virtual numbers from different regions
  
• There’s no AI transcription or sentiment analysis of calls
  

Why This Matters

Voice conversations are often the most valuable and time-sensitive interactions in recruiting and sales. Without proper tools to manage them, recruiters face serious workflow challenges:

• Calls happen outside the system, leading to scattered data
  
• Follow-up details must be logged manually, increasing workload
  
• Missed calls or conversations are hard to track, reducing accountability
  
• No visibility into team calling activity, which hurts performance coaching
  

In short, Thriwin’s current feature set is best suited for planning, tracking, and documentation, but lacks the infrastructure for real-time, high-impact communication.

Why VoIP Is a Must-Have for Thriwin Users

While email, SMS, and in-app messaging are useful for basic updates, nothing builds candidate or client trust like a phone call. Whether it’s a first interview screen, a client intake call, or an offer discussion, voice remains the most immediate, personal, and effective channel.

Here’s why VoIP isn’t optional anymore — it’s essential.

1. Close Candidates Faster

Recruiters can spend days waiting for email replies. A quick voice call helps clarify expectations, answer questions, and move candidates to the next stage in minutes, not hours or days. To close candidates faster, focus on building strong connections early, maintaining consistent communication, creating a sense of urgency, and addressing concerns proactively. Key elements include understanding candidate motivations, selling the company’s value proposition, and offering incentives where possible. 

2. Enable Global Outreach with Virtual Numbers

With remote hiring on the rise, many recruiters now source candidates or clients across borders. VoIP allows you to use local numbers in India, UAE, Singapore, the UK, or the US — without needing SIM cards or telecom contracts. Virtual phone numbers enable businesses to establish a global presence and connect with international audiences without the need for physical offices or traditional phone lines. They provide a local presence in various countries, making it easier for customers to reach them. This also allows for cost-effective international communication and enhances professionalism, creating an impression of a well-established and customer-focused organisation. 

3. Build a Data Trail of Every Call

Modern VoIP tools offer auto-logging, call tagging, and even AI-powered transcription, allowing teams to review conversations, track outcomes, and revisit historical context without relying on memory.

4. Train, Monitor, and Improve Recruiter Performance

Supervisors can use recorded calls to coach junior recruiters, improve objection handling, and ensure compliance with hiring guidelines. To train, monitor, and improve recruiter performance, focus on providing comprehensive training, establishing clear expectations and goals, and using data-driven metrics to track and analyse performance. This approach helps recruiters develop essential skills, track their progress, and identify areas for improvement, ultimately leading to a more efficient and effective recruitment process. 

5. Stay Legally Compliant

With built-in consent playback, encrypted storage, and call audit trails, VoIP platforms help you meet GDPR, PDPA, and India’s IT regulations when handling candidate information. Staying legally compliant means adhering to all relevant laws, regulations, and policies. This involves understanding applicable legislation, developing and implementing compliance policies, conducting regular audits, and maintaining accurate records. Failure to comply can lead to penalties, legal issues, and reputational damage. 

For high-volume recruiters, voice isn’t just about making calls — it’s about data, compliance, visibility, and conversion.

How FreJun Fills the VoIP Gap for Thriwin Users

If you’re using Thriwin and need powerful voice capabilities without disrupting your workflow, FreJun is the ideal solution. Built for modern recruiting and sales teams, FreJun lets you add smart, cloud-based calling to any platform—no integration headaches required.

For Thriwin users, FreJun offers enhanced communication and CRM integration, including call logging, metadata capture, and mobile calling, all while improving customer experience and team productivity. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.

1.  AI Call Transcription & Sentiment Analysis

• Every call is transcribed in real time.
• AI flags negative sentiment to prioritise callbacks.

     How FreJun’s AI Enhances Business Communication

2.  Click-to-Call from Thriwin CRM

• One-click dialling from contact, lead, or opportunity cards.
• Save time, eliminate context-switching.

     See How FreJun Integrates with Leading CRMs   

3.  Multi-Channel Follow-Ups

• WhatsApp, SMS, and email follow-ups are triggered by call outcomes.
• Templates and automation for personalisation at scale.

4.  Performance Dashboards

• Track talk time, call outcomes, and lead response rates.
• Leaderboards and goal tracking for sales coaching.

    Discover How FreJun’s Call Recording Works

5.  Secure and Compliant

• End-to-end encryption
• GDPR & HIPAA-ready architecture

Key Takeaway: FreJun enhances Thriwin’s capabilities by turning every call into a data-rich opportunity for conversion.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

FreJun doesn’t need a deep API-level integration with Thriwin to be effective. It runs in parallel, syncing with the way recruiters already work, without requiring retraining or workflow redesign.

Final Thoughts

Thriwin is an excellent platform for visually managing hiring processes and collaborating across recruitment teams. But as more agencies and internal HR teams adopt multichannel communication strategies, it’s clear that voice cannot be left behind.

With no native VoIP support in Thriwin, recruiters face a critical gap in their ability to act quickly, engage deeply, and track conversations accurately.

That’s where FreJun steps in — empowering users to bring the power of cloud calling, AI transcripts, global numbers, and performance analytics into their recruitment ecosystem.

Don’t just track your candidates. Talk to them.
Add FreJun to Thriwin and turn your calls into your competitive edge.

Try FreJun Free for 3 Days → 

 CRM & ATS Ready | AI Transcripts | Virtual Numbers | Built for Recruiters

Further Reading: VoIP for Business Use in India: A 2025 Guide

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