Deskera has established itself as an all-in-one platform that combines CRM, accounting, payroll, and business operations into a single dashboard. It’s especially popular among Indian startups and mid-sized businesses looking for simplicity and scalability. However, one functionality it doesn’t natively offer is international voice calling — a crucial gap for teams working across borders.
Whether you’re conducting sales outreach to Dubai, onboarding clients from Singapore, or coordinating with vendors in the US, voice calls are often more effective than emails or messages. And managing those calls directly from Deskera — your central hub — can be a game-changer.
In this blog, we explore the best VoIP integration for Deskera in 2025, tailored for Indian teams that are looking to improve connect rates, streamline workflows, and manage global conversations efficiently.
Table of contents
Why Indian Teams Using Deskera Need International Calling
Email might get you a foot in the door, but calls close deals.
Indian businesses expanding internationally are dealing with distributed leads, remote clients, and global suppliers. This calls for real-time conversations that are clear, professional, and properly logged. Unfortunately, Deskera doesn’t come with a built-in voice calling solution.
Without VoIP integration, teams often:
- Relying on personal or mobile phones compromises professionalism
- Manually logging call activity wastes hours each week
- Missed opportunities to follow up due to disorganised call notes
- Use non-local numbers that get ignored or marked as spam
By integrating a smart VoIP solution with Deskera, your team can:
- Place international calls directly from contact records
- Use region-specific virtual numbers to appear local
- Get AI-generated call summaries and notes
- Log calls automatically into the CRM
- Gain insight into team performance and outreach activity
This turns Deskera into a powerful communications CRM, not just a back-office system.
What to Look for in a VoIP Integration with Deskera
If your team is using Deskera for lead and customer management, you need a VoIP tool that doesn’t just support calling, but supports it natively and intelligently.
Here are the top features to prioritise:
1. Chrome Extension or API Compatibility
Deskera allows for workflow customisation and Chrome-based plug-ins. The best VoIP tool should support click-to-call from any contact view, either through browser extensions or API-based actions.
2. Support for International Virtual Numbers
You should be able to purchase and assign local numbers from markets you’re targeting—like the UAE, US, UK, or Australia. This makes your team appear local and significantly boosts call answer rates.
3. AI Features for Post-Call Productivity
AI-generated summaries, transcripts, and sentiment analysis reduce the need for manual note-taking and allow managers to review rep interactions faster and more efficiently.
4. Auto-Logging and CRM Sync
The integration should automatically push call metadata (time, duration, outcome, notes) into Deskera’s CRM contact or activity feed — no manual entry required.
5. Team Dashboards and Performance Insights
To make data-driven decisions, managers need access to call volume, missed connections, conversion outcomes, and rep-wise reporting — all tracked through the VoIP dashboard.
Best International Calling Integration for Deskera (2025)
After analysing compatibility, features, affordability, and regional number availability, the best VoIP integration for Deskera in 2025 is:
FreJun isn’t just another VoIP app. It’s an AI-powered communication hub tailored for modern sales, support, and recruitment teams. Built with deep integrations, it transforms Deskera from a business suite into a full-fledged communication powerhouse. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.
Key Features:
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
See How FreJun Integrates with Leading CRMs
- AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.
How FreJun’s AI Enhances Business Communication
- Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
- Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.
Discover How FreJun’s Call Recording Works
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
- Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
- Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
Feature Highlights: How VoIP Transforms Deskera for Global Teams
Let’s take a closer look at how FreJun + Deskera can streamline your communication workflows:
1. Click-to-Call from Deskera
FreJun’s Chrome Extension adds a call button next to every number inside Deskera. No more dialling manually—just click and call directly from your lead or contact view.
2. UAE, US, UK Virtual Numbers
If your team is calling candidates in Dubai or clients in New York, FreJun lets you assign a local number to the rep. This builds trust and results in 35–50% higher call pickup rates.
3. AI-Generated Call Summaries and Transcripts
Post-call, FreJun generates a summary of what was discussed, key takeaways, and follow-up actions. These can be added as notes in Deskera for better visibility and team collaboration.
4. CRM Sync: Call Logging + Activity Tagging
Every call made through FreJun is logged in Deskera with metadata like call duration, tags, disposition, and notes. You get complete context without wasting a minute on manual data entry.
5. Team-Wide Analytics
Track who’s calling, how often, what results they’re getting, and how long calls last. FreJun’s dashboard makes team coaching, accountability, and workflow optimisation much easier.
Final Thoughts
Deskera already gives you a complete business operations suite — from CRM and invoicing to HR and payroll. But to truly empower your team for international business, you need one more layer: seamless, smart, and trackable voice communication.
With FreJun, Indian businesses get an easy-to-use VoIP tool that fits right into Deskera. You can place calls from the CRM, use local numbers for global credibility, get smart insights through AI summaries, and eliminate manual call logging forever.
In 2025, the ability to scale conversations is what sets high-growth businesses apart — and the Deskera + FreJun combination gives you everything you need to do just that.
Built for Business | AI-Powered | Compliant by Design
Further Reading: How Unified Communication Platforms Boost Team Productivity?
FAQs
Not natively, but with a VoIP integration like FreJun, you can enable click-to-call functionality inside Deskera using a Chrome Extension. This allows you to place international calls directly from contact records.
Virtual numbers make you appear local in international markets, such as the UAE or US. This builds trust with leads or clients and dramatically increases your chances of getting a response.
Yes, once integrated, all calls placed via FreJun can be logged automatically into Deskera with details like call time, duration, outcome, and notes attached to the appropriate contact
FreJun offers built-in AI features that summarise and transcribe calls. These are especially useful for sending quick updates to clients or managers without having to manually write call reports.
Absolutely. FreJun is designed to be easy to deploy, even for small teams. It is a cost-effective option for startups and growing businesses.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.