Top 7 Best Click to Call Software in Australia

This guide compares the top 7 click to call software Australia options for sales, support, and recruitment teams. Each tool is evaluated on pricing, ACMA compliance, CRM integration depth, and...
Feature graphic ranking the best click-to-call software for Australia a 🇦🇺 +61 anchor pill above a leaderboard with FreJun as the #1 top pick (9.6) above other vendors, scored on +61 coverage, ACMA compliance, CRM sync and AI, in FreJun's green palette.
In this article

Last updated on August 8th, 2026 at 06:00 pm

AI Summary: This article covers the top 7 click to call software Australia options available to sales, support, and recruitment teams, comparing features, pricing in USD, and ACMA compliance requirements. According to Grand View Research, the global cloud telephony market is projected to grow at a 15.1% CAGR through 2030, making platform selection a long-term infrastructure decision for Australian businesses. Australian teams need a dialer that integrates natively with their CRM, meets ACMA Do Not Call Register obligations, and delivers AI call summaries without manual logging. FreJun provides all three, starting at $14.49 per user per month with native sync across 23+ CRMs and a 4.9/5 G2 rating.

Key criteria in this comparison: We ranked these platforms on pricing transparency in USD, CRM integration depth, ACMA compliance support, AI feature availability, and G2 ratings, since these are the factors that most affect an Australian team’s total cost and technical fit.

Quick Answer: The best click to call software Australia in 2026 is FreJun, rated 4.9/5 on G2. It starts at $14.49 per user per month, includes AI call summaries and native CRM sync with no Zapier required, and supports Australian virtual numbers with ACMA Do Not Call Register compliance built in.

The best click to call software Australia teams can rely on in 2026 combines one-click dialing from inside the CRM, automatic call logging, and local number support, so reps spend time talking rather than typing.

What is click to call software Australia?

Click to call software Australia is a cloud telephony tool that lets sales, support, or recruitment reps dial any phone number on screen with a single click, automatically logging the call, recording, and outcome to their CRM or ATS without any manual entry. The best platforms go beyond basic dialing: they embed directly inside CRM interfaces, provide AI-generated call summaries after every conversation, and support local Australian virtual numbers so outbound caller ID shows a familiar area code. Australian businesses specifically need tools that comply with the ACMA (Australian Communications and Media Authority) Do Not Call Register and the Spam Act 2003, support USD or AUD billing, and integrate natively with CRMs popular in the region such as Salesforce, HubSpot, and Pipedrive.

Demand for click to call software Australia is accelerating as remote and hybrid sales teams replace desk phones with browser-based dialers. According to Grand View Research, the global cloud telephony market is projected to reach USD 47.2 billion by 2030, growing at 15.1% CAGR as of 2024. What separates basic tools from the best platforms in Australia is CRM-native architecture: standard VoIP sits outside the CRM and requires manual sync, while leading platforms log every call automatically and surface AI insights inside the contact record the moment the call ends. Teams evaluating regional options can also compare this list against our guide to click to call software India for a sense of how CRM-native pricing and features differ by market. Businesses operating across both regions may also want to review our breakdown of click to call software UAE options to compare compliance and pricing differences between the two markets. For teams expanding into Southeast Asia, our guide to click to call software Singapore covers similar CRM integration and compliance considerations for that market.

Which click to call software Australia options rank highest in 2026?

The table below compares all seven platforms on starting price, best-fit use case, and free trial availability so you can shortlist quickly before reading the full profiles.

#ProviderBest forStarting price (USD)Free trial
1FreJun ⭐CRM-native AI dialing$14.49/user/monthYes – 3 days, up to 5 users
2CallHippoHigh-volume outbound teamsContact salesCheck website
3KixieSales teams with HubSpotContact salesCheck website
4JustCallCalling plus SMS in one platformContact salesCheck website
5AircallEnterprise CRM reliabilityContact salesCheck website
6CloudTalkFast international rolloutContact salesCheck website
7RingCentralUnified communications platform$20/user/monthCheck website

FreJun is the only platform in this list with transparent per-user USD pricing published on its website, which makes total cost of ownership straightforward for Australian finance teams. Scroll for the full breakdown of each tool.

“Australian sales teams that move from a standalone dialer to a CRM-native one typically see call logging time drop to zero within the first week. That is the real return on investment, not the dialer feature itself. When every call auto-logs with a recording link, AI summary, and disposition, managers stop chasing reps for notes and start coaching on outcomes instead.”

– Subhash Kalluri, Co-Founder and CEO, FreJun

How do you choose the best click to call software Australia in 2026?

Step 1: Define team size, call volume, and use case

Start by mapping your team’s daily call volume and primary use case. A five-person sales team making 50 calls a day has very different needs from a 50-seat support centre handling inbound queues. Sales teams benefit most from progressive or predictive auto dialers with CRM auto-logging. Support teams need IVR (Interactive Voice Response) routing and post-call surveys. Recruitment teams require ATS (Applicant Tracking System) integration so every candidate call is tied to the right job record. Knowing your use case before you evaluate tools prevents paying for features you will never use.

Step 2: Identify must-have features for Australian operations

Australian teams need local virtual numbers with Australian area codes so outbound caller ID does not show an overseas number. They also need CRM integrations with platforms common in the region, including Salesforce, HubSpot, and Pipedrive. AI call summaries are moving from nice-to-have to essential, since they eliminate manual note-taking after every call. Separate must-haves from nice-to-haves before you start trials, so you do not get distracted by features that look impressive in a demo but do not fit your workflow.

Step 3: Check ACMA compliance requirements

Any click to call software Australia businesses use for outbound calling must support compliance with the ACMA (Australian Communications and Media Authority) Do Not Call Register. The Spam Act 2003 also governs automated electronic communications. Before signing a contract, confirm the platform can flag or suppress numbers on the Do Not Call Register, supports call recording disclosures, and stores call data in a way that meets Australian privacy obligations. Non-compliance carries significant financial penalties, so this step is not optional.

Step 4: Evaluate pricing, billing flexibility, and contract terms

Most click to call software Australia vendors price in USD. Confirm whether the vendor offers monthly billing or requires an annual commitment upfront. Watch for hidden costs: per-number fees, SMS overages, AI feature add-ons, and API access charges can double the headline price. Ask for a total cost estimate based on your actual call volume before committing. Platforms with transparent per-user pricing published on their website are easier to budget for than those that require a sales call just to get a number.

Step 5: Trial shortlisted tools before committing

A free trial with real call volume is the only reliable way to evaluate call quality, CRM sync accuracy, and dashboard usability. FreJun offers a 3-day free trial for up to 5 users with full feature access, so your team can make live calls, check how records appear in your CRM, and test AI summaries before spending a dollar. Most other platforms on this list offer trials too, but check whether AI features and auto dialers are included or gated behind paid tiers during the trial period.

Top 7 click to call software Australia tools reviewed for 2026

1. FreJun – CRM-native AI click to call software Australia

FreJun website homepage hero section with navigation menu (Products, Solutions, Integrations, Pricing, Resources), headline 'Make every voice interaction count,' subtext about automated calling workflows and programmable voice infrastructure, and a green 'Get a Demo' call-to-action button.

FreJun is a CRM-native cloud telephony platform built for sales, support, and recruitment teams in Australia who need click to call software Australia that auto-logs every call, surfaces AI summaries, and lives inside their existing CRM rather than beside it.

Best for: CRM-native AI dialing for Australian teams

Key features

  • Click-to-call detects phone numbers on any webpage, CRM record, or spreadsheet via Chrome extension, so one click starts an outbound call with zero manual dialing.
  • Every call auto-logs to your CRM with duration, recording link, timestamp, and call disposition, so reps never type a note after a call again.
  • Four auto dialer modes (Progressive, Power, Predictive, Preview) let teams match dialing speed to campaign type, from high-value account calls to high-volume outbound campaigns.
  • AI call summaries and sentiment analysis appear in the CRM contact record within seconds of the call ending, including a talk-ratio score and full searchable transcript with speaker labels.
  • Australian virtual numbers are available for instant provisioning, so outbound caller ID shows a local area code rather than an overseas number.
  • Native bidirectional sync with 23+ CRMs including Salesforce, HubSpot, Zoho, Pipedrive, and Freshsales means data flows in and out automatically, with no Zapier required.
  • Drag-and-drop IVR builder with round-robin, sequential, time-based, and skill-based routing handles inbound queues without any coding.

Pros and cons

ProsCons
4.9/5 G2 rating with G2 Leader badge for Outbound Call TrackingAI features are optional add-ons for teams not yet ready to use them, so onboarding requires a deliberate decision about which features to activate first
Setup takes under one hour: Chrome extension install plus CRM connect, so teams are making live calls the same day they sign upPredictive dialer is best suited to teams with consistent call volume; smaller teams making fewer than 50 calls a day may not see its full benefit
As of 2026, FreJun teams see an average 3x increase in daily call volume compared to manual dialing, based on FreJun’s analysis of 300+ client accountsBest suited for high-volume calling teams rather than low-volume users

Pricing and ratings

Pricing (USD): Standard Plan at $14.49/user/month. Professional Plan at $16.69/user/month. Both plans include a US, UK, or Canada virtual number plus $5 in calling credits. Australian virtual numbers are available. Per-minute calling rates are listed at product.frejun.com/call-pricing-usd. Billing is available monthly, quarterly, half-yearly, or annually. See full pricing

G2 rating: 4.9/5

Integration with CRMs: Native bidirectional sync with 23+ CRMs including Salesforce, HubSpot, Zoho, Pipedrive, and Freshsales. Every call auto-logs with duration, recording, AI transcript, sentiment score, and disposition. No Zapier required. Setup takes under an hour. See all FreJun integrations.

Why FreJun is the top recommendation

Why FreJun ranks #1 for Australia: FreJun holds a 4.9/5 G2 rating and starts at $14.49/user/month in USD, which is the pricing tier that applies to Australian teams. It supports ACMA Do Not Call Register compliance and provides Australian virtual numbers with instant provisioning. Unlike standard VoIP tools that sit outside the CRM and require manual sync, FreJun lives inside the CRM and auto-logs every call with AI summaries, so Australian teams get full call intelligence without any extra admin work. Start your free trial →

FreJun by the numbers: 150+ customers | 130 countries | 45M minutes processed | 99.999% uptime | Setup in under 1 hour

2. CallHippo – High-volume outbound click to call software Australia

CallHippo homepage showcasing AI-powered business communication platform for calling, messaging, and automation

CallHippo is a cloud phone system designed for outbound sales teams that need local numbers across multiple countries, making it a practical click to call software Australia option for teams calling international markets from an Australian base. If your team also handles frequent outbound calls to overseas markets, it is worth reviewing the best VoIP providers Australia teams use for international calling alongside your click to call shortlist.

Best for: High-volume outbound across multiple countries

Key features

  • Local phone numbers in 50+ countries with fast activation, so Australian teams calling international prospects show a familiar local caller ID.
  • Click-to-call from the browser with automatic call logging to connected CRMs, reducing manual data entry after each call.
  • Power dialer for high-volume outbound campaigns, letting reps move through call lists faster than manual dialing allows.
  • Call recording and voicemail drop so reps can leave a pre-recorded message with one click rather than repeating the same script on every unanswered call.
  • Real-time call monitoring and whisper coaching so managers can guide reps during live calls without the prospect hearing.

Pros and cons

ProsCons
Local phone numbers in 50+ countries with fast activation, well suited to small international teamsAI Copilot feature is gated behind a $10/user/month add-on and not included in base plans
Capterra telephony feature fit score of 84%, reflecting broader feature coverage at the basic level compared to some competitorsCall quality and platform stability reportedly lag behind enterprise-grade competitors, with some users noting less stable performance during peak hours
Review patterns on G2, Capterra, and Reddit consistently highlight reliability for high-volume outbound calling across multiple countriesLimited AI capabilities built into base plans; advanced features require manual add-ons that increase the real monthly cost

Pricing and ratings

Pricing (USD): Contact sales. See full pricing

Integration with CRMs: CallHippo connects with HubSpot, Salesforce, Zoho, and Pipedrive. Call logging is available but integration depth varies by CRM; confirm whether bidirectional sync or one-way logging applies to your specific CRM before committing.

3. Kixie – Sales-focused click to call software Australia for HubSpot teams

Kixie homepage promoting AI-powered sales calling, texting, and lead routing platform with free trial option

Kixie is a sales engagement platform built around click to call software Australia functionality, with particularly deep HubSpot integration that makes it a strong choice for Australian sales teams already running their pipeline in HubSpot.

Best for: HubSpot-native sales teams

Key features

  • One-click calling directly from HubSpot contact and deal records, so reps never leave the CRM to make a call.
  • Automatic call logging with recording and disposition synced to HubSpot the moment the call ends, with no manual input required.
  • Local presence dialing shows a local area code on outbound caller ID, which increases answer rates on cold outreach.
  • PowerDialer for sequential outbound campaigns, letting reps work through a call list without manually clicking each number.
  • SMS and voicemail drop from the same platform, so reps can follow up a missed call with a text or pre-recorded voicemail in one click.

Pros and cons

ProsCons
Deep HubSpot integration with automatic call logging and deal-level activity trackingPricing is not publicly listed, so total cost requires a sales conversation before you can budget accurately
Local presence dialing and PowerDialer included, giving sales teams meaningful outreach tools without extra add-onsTeams not using HubSpot will find the integration advantage disappears; other CRM connections are less deep
SMS and voicemail drop in one platform reduces the number of tools a sales rep needs open during a call sessionAI features and advanced analytics may require higher-tier plans, increasing the real monthly cost beyond the entry price

Pricing and ratings

Pricing (USD): Contact sales. Check website for current plan details and free trial availability.

Integration with CRMs: Kixie’s strongest integration is with HubSpot, where call data, recordings, and dispositions sync natively to contact and deal records. Salesforce and Pipedrive connections are available but with less native depth than the HubSpot integration.

4. JustCall – Calling plus SMS click to call software Australia

JustCall homepage featuring AI-powered business calling, texting, and follow-up platform with free trial CTA

JustCall is a cloud phone and SMS platform that combines click to call software Australia functionality with built-in AI transcription and multi-CRM support, making it a practical choice for Australian teams that want calling and text messaging in one subscription.

Best for: Teams needing calling and SMS together

Key features

  • Calling and SMS in one platform with AI transcription and summaries included, so teams do not pay a separate add-on fee for call intelligence.
  • Native auto-logging for HubSpot, Salesforce, Pipedrive, and Zoho with easy setup guides, so CRM data stays current without manual entry.
  • Auto dialer for outbound campaigns, letting reps work through call lists at a configurable pace.
  • Call analytics dashboard with rep-level stats including calls made, connection rate, and talk time, so managers can coach based on real data.
  • Australian local numbers available so outbound caller ID shows a recognisable area code to prospects.

Pros and cons

ProsCons
Combines calling and SMS in one platform with AI transcription included, reducing the number of separate subscriptions a team needsCall quality drops when internet is unstable, which is a real risk for Australian remote teams in areas with variable connectivity
Smart CRM integration with native auto-logging for HubSpot, Salesforce, Pipedrive, and ZohoAPI setup and full integration take significant time; new features can have bugs that require support intervention
Support team is reported by users to stay engaged until issues are fully resolved, providing strong post-sale assistanceMobile app lags during syncing, and advanced settings like call flows and AI workflows are hard to configure without clearer documentation

Pricing and ratings

Pricing (USD): Contact sales. See full pricing

Integration with CRMs: JustCall offers native auto-logging for HubSpot, Salesforce, Pipedrive, and Zoho. Call recordings and dispositions sync to contact records automatically, though full API integration for custom workflows requires additional setup time.

5. Aircall – Enterprise-grade click to call software Australia

Aircall homepage showcasing AI-powered customer communication platform with workflow automation, AI Assist, CRM integrations, and free trial options

Aircall is an enterprise cloud phone system that delivers reliable call quality and 250+ CRM integrations, making it a strong click to call software Australia option for larger teams that prioritise platform stability over built-in AI features.

Best for: Enterprise teams needing CRM reliability

Key features

  • Enterprise-grade call quality with stable performance across high call volumes, so large Australian teams do not experience the dropped connections that affect lighter-weight tools. Enterprises that need US-based numbers for outbound campaigns can also refer to our US VoIP number implementation guide built specifically for Australian businesses.
  • 250+ CRM and helpdesk integrations including Salesforce CTI on the Professional plan, giving enterprise teams a wide choice of connected tools.
  • Real-time dashboard with live call monitoring and team-level reporting, so managers can see what is happening across the floor at any moment.
  • Call routing with IVR, time-based rules, and queue management, handling inbound call distribution without manual intervention.
  • Australian local numbers available so outbound caller ID shows a local area code to prospects and customers.

Pros and cons

ProsCons
Enterprise-grade reliability with better call quality and more stable performance than lighter-weight toolsLacks built-in AI and SMS automation; advanced features require higher-tier plans or paid add-ons
250+ integrations with strong Salesforce CTI on the Professional plan, covering most enterprise CRM stacksNot purpose-built for sales coaching or revenue intelligence; broader scope reduces depth in sales-specific use cases
Intuitive dashboard with real-time reporting that gives managers clear visibility across all active callsEnterprise pricing can become complex, with hidden fees for phone numbers, SMS overages, and API access adding up quickly

Pricing and ratings

Pricing (USD): Contact sales. See full pricing

Integration with CRMs: Aircall connects with 250+ tools. Salesforce CTI is available on the Professional plan with native call logging. HubSpot and Pipedrive integrations are available on lower tiers, though bidirectional sync depth varies by plan.

6. CloudTalk – Fast-rollout click to call software Australia for international teams

CloudTalk homepage featuring AI business calling software with AI Voice Agents, global sales calling, lead qualification, and free trial options

CloudTalk is a cloud call centre platform known for its clean interface and fast setup, making it a practical click to call software Australia choice for teams that need international calling capability without a long IT-led implementation.

Best for: Fast international rollout with clean UI

Key features

  • Reliable international calling with local numbers in multiple countries, so Australian teams calling overseas markets show a familiar local caller ID to prospects.
  • 92% ease of admin and 92% ease of setup score on G2 as of 2024, meaning teams can go live without heavy technical involvement from IT.
  • HubSpot integration rated 4.3/5 on the HubSpot marketplace, with call logging and contact sync available natively.
  • Call recording, voicemail, and IVR routing included, covering the core inbound and outbound call management needs of most teams.
  • Real-time dashboard with agent-level stats so managers can monitor call activity and coach reps based on live data.

Pros and cons

ProsCons
Reliable international calling with a clean, intuitive interface that reduces training time for new repsAdvanced dialers require add-ons; high-volume inbound support may need extra purchases beyond the base plan
92% ease of admin and setup on G2, enabling fast operational rollout without heavy technical involvementAI features and analytics may require mid-tier or higher plans, increasing the real monthly cost significantly
Strong HubSpot integration rated 4.3/5 on the HubSpot marketplaceLess comprehensive feature set at the basic level compared to some competitors, with a lower Capterra telephony fit score

Pricing and ratings

Pricing (USD): Contact sales. See full pricing

Integration with CRMs: CloudTalk offers native HubSpot integration rated 4.3/5 on the HubSpot marketplace, with call logging and contact sync. Salesforce and Pipedrive connections are available, though integration depth at the base plan level should be confirmed before purchase.

7. RingCentral – Unified communications click to call software Australia

RingCentral homepage showcasing an AI-powered business communication platform with Agentic Voice AI, virtual assistant, customer engagement, and sales contact options

RingCentral is a unified communications platform that combines voice, video, and messaging in one system, making it a viable click to call software Australia option for organisations that need a company-wide communications platform rather than a sales-specific dialer.

Best for: Company-wide unified communications

Key features

  • All-in-one voice, video, and team messaging platform so organisations can consolidate multiple communication tools into one subscription.
  • Global calling coverage with local numbers in multiple countries, supporting Australian teams with international operations.
  • CRM integrations with Salesforce, HubSpot, and Microsoft Dynamics 365, with call logging available across connected platforms.
  • Advanced IVR and call routing for inbound call management, handling queue distribution across large teams without manual intervention.
  • Analytics and reporting dashboard with team-level and individual-level call stats for management visibility.

Pros and cons

ProsCons
Reliability, global functionality, and all-in-one design are consistently highlighted as strengths by G2 reviewersHidden fees for phone numbers, SMS overages, and API access can significantly increase the real monthly cost beyond the headline price
Better suited to organisations needing a company-wide unified communications platform beyond just sales or support callingDated interface and longer setup time reported by some users compared to more SMB-friendly tools
Core plan starts at $20/user/month on annual billing, offering enterprise features at a competitive entry pointEnterprise pricing and complexity can be a barrier for smaller teams focused only on sales calling

Pricing and ratings

Pricing (USD): Core plan starts at $20/user/month on annual billing. Per-number fees, SMS overages, and API access charges apply separately. See full pricing

Integration with CRMs: RingCentral connects with Salesforce, HubSpot, and Microsoft Dynamics 365. Call logging is available, but integration depth for sales-specific workflows like auto-logging dispositions and AI summaries is less native than purpose-built sales dialers.

Click to call software Australia feature comparison: 2026

FeatureFreJunCallHippoKixieJustCallAircallCloudTalkRingCentral
CRM-native bidirectional sync (no Zapier)YesPartial varies by CRMPartial strongest with HubSpotPartial varies by CRMPartial Professional plan for Salesforce CTIPartial varies by CRMPartial varies by CRM
AI call summaries included in base planYesNo $10/user/month add-onNo higher-tier plansYesNo add-on requiredNo mid-tier or higherNo add-on required
Australian virtual numbersYesYesCheck websiteYesYesYesYes
Auto dialer (multiple modes)Yes 4 modesPartial Power dialerPartial PowerDialerPartial auto dialerNo not built for sales coachingPartial add-on requiredNo
ACMA Do Not Call Register supportYesCheck websiteCheck websiteCheck websiteCheck websiteCheck websiteCheck website
Transparent per-user pricing publishedYes from $14.49/user/monthNo contact salesNo contact salesNo contact salesNo contact salesNo contact salesYes from $20/user/month

FreJun is the only platform in this comparison that combines CRM-native bidirectional sync, AI call summaries in the base plan, a four-mode auto dialer, and transparent per-user pricing, which is why it ranks first for Australian teams evaluating click to call software Australia in 2026.

Which click to call software Australia is right for your team in 2026?

Different teams have different priorities. The right click to call software Australia for a five-person startup is not the same as the right tool for a 200-seat enterprise contact centre. Use the guidance below to match your situation to the best option.

If you are a sales team running HubSpot or Salesforce and want AI call summaries without add-on fees: Choose FreJun. It auto-logs every call with AI summaries and sentiment scores directly to your CRM contact record, starting at $14.49/user/month with no Zapier required.

If you are a sales team already deep in HubSpot and want the tightest possible HubSpot-native dialing experience: Choose Kixie. Its PowerDialer and local presence dialing are built specifically for HubSpot-first sales workflows.

If you need calling and SMS in one subscription without paying separate add-on fees for AI transcription: Choose JustCall. It bundles both channels with AI summaries included, which reduces the number of tools your team needs to manage.

If you are an enterprise team with 50+ seats that prioritises call quality and platform stability above all else: Choose Aircall. Its 250+ integrations and enterprise-grade reliability make it a safe choice for large Australian operations where dropped calls cost real revenue.

If you need a company-wide unified communications platform covering voice, video, and messaging for the whole organisation: Choose RingCentral. It is better suited to broad organisational communication needs than to sales-specific dialing workflows.

Which tool wins overall in Australia?

If you want the best overall click to call software Australia for 2026 with AI features, USD billing, and ACMA compliance support: Choose FreJun. It is the only platform on this list that combines a 4.9/5 G2 rating, transparent pricing from $14.49/user/month, CRM-native bidirectional sync with no Zapier, and AI call summaries in the base plan, so Australian teams get full call intelligence from day one without paying for add-ons.

Frequently asked questions about click to call software Australia in 2026

What is the best click to call software Australia in 2026?

The best click to call software Australia in 2026 is FreJun, rated 4.9/5 on G2. Three concrete reasons it leads: first, it auto-logs every call with AI summaries and sentiment scores directly to your CRM, so reps never type a note after a call. Second, it starts at $14.49/user/month with transparent pricing published on the website, making budgeting straightforward. Third, it supports Australian virtual numbers and ACMA Do Not Call Register compliance, so outbound calling meets local regulatory requirements from day one.

How much does click to call software Australia cost in 2026?

Pricing for click to call software Australia varies widely. FreJun is the most transparent, starting at $14.49/user/month for the Standard Plan and $16.69/user/month for the Professional Plan, both in USD, which is the pricing tier that applies to Australian teams. Both plans include a virtual number and $5 in calling credits. Per-minute rates for Australian calls are listed at product.frejun.com/call-pricing-usd. Most other platforms on this list, including CallHippo, Kixie, JustCall, Aircall, and CloudTalk, require a sales conversation before they share pricing. RingCentral publishes a Core plan starting at $20/user/month on annual billing, but per-number and SMS overage fees apply separately.

Does click to call software Australia need to comply with ACMA regulations?

Yes. Any click to call software Australia businesses use for outbound calling must support compliance with the ACMA (Australian Communications and Media Authority) Do Not Call Register. The Spam Act 2003 also governs automated electronic communications sent to Australian recipients. Before selecting a platform, confirm it can suppress numbers registered on the Do Not Call Register, supports call recording disclosure requirements, and stores call data in a way that meets Australian Privacy Act obligations. Non-compliance carries significant financial penalties under Australian law, so ACMA compliance is a non-negotiable evaluation criterion, not an optional feature.

Which click to call software Australia integrates best with Salesforce and HubSpot?

FreJun offers the deepest native bidirectional sync with both Salesforce and HubSpot. Every call auto-logs with duration, recording link, AI transcript, sentiment score, and call disposition to the contact record in real time, with no Zapier or middleware required. Aircall offers strong Salesforce CTI on its Professional plan. Kixie is the strongest option specifically for HubSpot-first teams. JustCall supports both platforms with native auto-logging, though full API integration for custom workflows requires additional setup time. See all FreJun integrations for the complete list of supported CRMs.

How do I switch from a traditional phone system to click to call software Australia?

Switching from a traditional desk phone system to click to call software Australia is simpler than most teams expect. With FreJun, the process is: install the Chrome extension, connect your CRM, and provision your Australian virtual number. The whole setup takes under one hour, and teams are making live calls the same day they sign up. FreJun offers a 3-day free trial for up to 5 users with full feature access, so you can run a real pilot before committing. For teams porting existing numbers, FreJun supports number porting within 24 hours. The main risk during any switch is call quality during the transition period, so running the new platform in parallel with the old system for a week before full cutover is a practical approach.

What features matter most for Australian sales teams choosing click to call software?

Australian sales teams should prioritise five features when evaluating click to call software Australia. First, CRM-native auto-logging so every call record appears in the CRM without manual entry. Second, Australian local virtual numbers so outbound caller ID shows a familiar area code. Third, AI call summaries so managers can coach on outcomes rather than chasing reps for notes. Fourth, ACMA Do Not Call Register support so outbound campaigns stay compliant. Fifth, transparent per-user pricing so total cost of ownership is predictable without a sales call. Teams running more than 200 calls a day should also evaluate auto dialer modes, since predictive dialing at that volume delivers meaningfully higher throughput than progressive dialing.

How is AI changing click to call software Australia in 2026?

AI is shifting click to call software Australia from a dialing tool into a call intelligence platform. As of 2026, FreJun’s analysis of 300+ client accounts found that teams using AI-transcribed calls reduced manual note-taking time by 40%. AI call summaries, sentiment analysis, and talk-ratio scoring are moving from premium add-ons to expected base features. Australian teams should look for platforms where AI features are included in the base plan rather than gated behind $10 to $60 per user per month add-ons, since those costs compound quickly across a full sales team. FreJun includes AI summaries and sentiment scoring in its standard plan, which is one reason it leads this comparison.

Conclusion: Best click to call software Australia in 2026

The top three click to call software Australia options in 2026 are FreJun (best overall for CRM-native AI dialing), Aircall (best for enterprise reliability), and JustCall (best for combined calling and SMS). FreJun is the top recommendation for Australian sales and support teams because it is the only platform that combines transparent pricing from $14.49/user/month, CRM-native bidirectional sync with no Zapier, AI call summaries in the base plan, and ACMA compliance support, all with a 4.9/5 G2 rating and setup in under one hour. If your team is ready to replace manual dialing and note-taking with a system that works inside your CRM from day one, start with FreJun’s free trial.

About the Author: Subhash Kalluri is the Co-Founder of FreJun, an AI-powered call automation platform he has been building since 2019. With over 8 years of entrepreneurial experience in voice communication and SaaS, he helps sales and support teams automate calls, improve connect rates, and integrate calling workflows with their CRMs. Connect with him on LinkedIn.

Get started with FreJun today

In this article

Make every voice interaction count

FreJun is a real-time voice platform for automating calls and connecting AI bots.

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