Does CEIPAL Support VoIP Calling?

The recruitment industry has changed dramatically over the last decade. Candidates are more mobile, clients expect instant updates, and the competition to place the right talent at the right time has never been fiercer the solution is CEIPAL VoIP Calling. In this new environment, successful recruiters are no longer just good talkers — they’re highly data-driven communicators, operating at speed and scale.

That’s where VoIP (Voice over Internet Protocol) calling comes in. When your calling infrastructure is integrated directly into your Applicant Tracking System (ATS) like CEIPAL, you remove friction, improve candidate engagement, and reduce time-to-hire.

But here’s the key question every recruiter and staffing manager asks:

Does CEIPAL support VoIP calling — and how can it be leveraged to optimize daily recruiting operations?

Does CEIPAL Support VoIP Calling?

Yes, CEIPAL supports full VoIP functionality through its integrations with top cloud communication providers.

This means recruiters using CEIPAL can:

• Click-to-call directly from a candidate or client profile
  
• Log call details (date, time, duration, notes, outcome) automatically
  
• Integrate AI features like transcription, sentiment detection, and action-based follow-ups
  
• Run VoIP analytics reports inside CEIPAL BI to track productivity and call performance
  
• Support global communication through SIP trunking, cloud PBX, and multichannel options like WhatsApp, SMS, and video

Pro Insight: VoIP calling in CEIPAL is not built-in by default — it’s powered through partner integrations. This gives you the flexibility to choose the tool that best fits your size, scale, and tech preferences.

Why VoIP Integration Is Essential for Modern Recruiters

Recruitment is no longer about making calls. It’s about making meaningful, data-informed, and timely conversations — and measuring their impact.

Let’s break down why VoIP integration isn’t just a “nice-to-have” in CEIPAL, but a strategic advantage for any hiring-focused business.

1. Speed Is a Hiring Superpower

• With VoIP integrated into CEIPAL, your team can call candidates in one click — no switching tabs, no copy-pasting numbers.
• CEIPAL + VoIP slashes your “speed-to-lead” time dramatically.

2. Reduce Manual Work and Increase Accuracy

• No more post-call notes on sticky pads.
  
• Every call is logged with automated timestamps, outcomes, and recruiter insights.
  
• Integration with CEIPAL BI means managers get live dashboards showing call volumes, success rates, and performance KPIs.

3. Smarter Follow-Ups

• Tools like FreJun detect customer sentiment and tag calls accordingly (e.g., “Interested,” “Needs Follow-Up”).
  
• These tags automatically trigger reminders or drip workflows in CEIPAL.
  
• No leads or candidates fall through the cracks.

4. Communicate Globally, Seamlessly

• CEIPAL VoIP integrations allow international calling, local presence numbers, and omnichannel outreach via SMS, WhatsApp, and email.
  
• This is perfect for staffing agencies serving clients across borders and time zones.

5. Make Decisions Based on Data, Not Guesswork

• Track recruiter performance with CEIPAL BI
  
• Identify call conversion rates and average response times
  
• Use real-time data to coach underperformers or scale winning strategies

Top 5 VoIP Integrations That Work Seamlessly with CEIPAL

Here’s a breakdown of the most effective VoIP solutions you can integrate with CEIPAL in 2025.

1. FreJun

FreJun seamlessly integrates with CEIPAL, allowing recruiters to make calls directly from candidate profiles. It automatically logs calls, saves recordings, and offers analytics that help teams improve communication strategies. Its cloud-based architecture ensures zero downtime. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.

Key Features:

• Click-to-call from CEIPAL

           See How FreJun Integrates with Leading CRMs

• AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.

            How FreJun’s AI Enhances Business Communication

• Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
  
• Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.

             Discover How FreJun’s Call Recording Works

• Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
  
• Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
  
• Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. RingCentral

RingCentral is a cloud communication platform that provides high-quality VoIP services. Its CEIPAL integration ensures that recruiters can place, receive, and track calls without leaving the ATS. Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.

Key Features:

• Advanced call routing and IVR capabilities.
• AI-based noise cancellation for better call quality.
• VoIP, video meetings, and team messaging are on one platform.

Pricing:  The basic plan starts at $30/user/month.

G2 Rating: 4/5

3. Vonage

Vonage connects your CEIPAL workflow with voice and messaging features. Recruiters can handle calls, SMS, and even video interviews directly via the platform. Vonage offers a cloud-based VoIP system with strong AI-powered automation and CRM integration. Vonage ensures smooth and professional communication. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.

Key Features:

• Advanced IVR and call routing options.
• Unified communication across voice, messaging, and video.
• AI-driven call analysis and insights.

Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.

G2 Rating: 4.3/5

4. Twilio

Twilio’s programmable voice capabilities make it a favorite for custom telephony needs. Zoho powers tailored call workflows. Twilio provides highly customizable APIs for businesses that need programmable voice, SMS, and video communication. Twilio is a cloud-based automatic solution that allows developers to integrate it with other communicative platforms with the help of its API. As the developers will integrate it with other software applications they can make it a scale communication services provider.

Why Twilio Works:

• Programmable APIs for voice, SMS, and video.
• Global reach with multi-country connectivity.
• Programmable APIs for voice, SMS, video, and authentication.
• Multi-channel communication via chat, WhatsApp, and email.
• Global reach with multi-country connectivity and localized phone numbers.

Pricing: Visit the Twilio page for pricing details

G2 Rating: 4.2/5 

5. Zoom Phone

Building on its success as a video conferencing leader, Zoom has introduced Zoom Phone, a feature-rich VoIP service tailored for hybrid work environments. Zoom Phone offers high-quality voice communication alongside its renowned video capabilities. Businesses can leverage their global PSTN coverage to ensure seamless international communication. The platform is ideal for teams that frequently use video and voice together, providing a unified experience for remote and in-office employees.

Key Features:

• Enterprise-grade PSTN connectivity with global reach.
• Seamless integration with Zoom Meetings for unified communication.
• Voicemail transcription and call recording for documentation.
• Scalable plans were suitable for businesses of any size.
• Robust security features to protect sensitive data.

Pricing: Starts from $10/month/user.

G2 Raings: 4.5/5

CEIPAL VoIP Comparison Table

Key Takeaways

• CEIPAL supports VoIP through integrations, not as a built-in feature.
  
• You can connect tools like FreJun with just a few clicks.
  
• VoIP integration improves speed-to-hire, recruiter productivity, and data accuracy.
  
• Among all providers, FreJun stands out for affordability, automation, and smart features tailored to recruiters.
  

Pro Tip

Want to ensure successful VoIP adoption in your team?

Create a simple 1-page “Call Protocol Guide” that includes:

• How to launch a call from CEIPAL
  
• Where to access call logs and notes
  
• What tags or call outcomes to use
  
• When to set follow-up triggers or reminders

Training your team with a live walkthrough + cheat sheet improves adoption. 

Final Thoughts

Recruitment today is fast, data-driven, and global. If you’re still calling candidates using traditional phone systems or managing notes manually — you’re already behind.

CEIPAL gives you the structure, but VoIP gives you the speed and intelligence to compete.

When integrated with smart VoIP solutions like FreJun, you don’t just make more calls — you make better calls. Calls that are timely, personalized, and logged automatically.

You gain visibility into performance, improve response time, reduce missed follow-ups, and most importantly — make better hires, faster.

So if you’re ready to:

• Simplify outreach
  
• Automate admin
  
• Improve recruiter accountability
  
• And scale your placements without scaling your team

It’s time to integrate CEIPAL with FreJun.

Further Reading: Top 15 VoIP Services to Boost Business Efficiency in 2025 – Find Your Best Fit

FAQs