![Best VoIP Tool for International Calling with Thriwin CRM in India [2025]](https://frejun.com/wp-content/uploads/2025/04/FFF-73.jpg.webp)
Thriwin CRM is quickly becoming the preferred choice for Indian SMBs and mid-sized enterprises seeking a streamlined sales management platform. Thanks to its clean interface, smart lead tracking, and built-in marketing automation features, it offers nearly everything a growing business needs. However, despite its robust capabilities, it lacks one crucial feature: international calling. As a result, businesses with global ambitions may find themselves looking for additional tools to bridge this gap.
Today, as Indian companies expand into regions like the UAE, UK, Southeast Asia, and the US, voice calls are not only essential — they’re expected. Whether it’s onboarding a client, qualifying a lead, or closing a contract, phone conversations often make the difference. The good news? By integrating VoIP directly into Thriwin CRM, you can manage global outreach without switching tools.
In this blog, we uncover the best VoIP solution for international calling from within Thriwin CRM, tailored for Indian teams in 2025.
Table of contents
Why Thriwin CRM Users in India Need International Calling
While emails and WhatsApp messaging continue to dominate asynchronous communication, voice calls remain unmatched for real-time engagement, clarity, and trust-building. This becomes even more critical when working across geographies.
Thriwin CRM gives you visibility into lead pipelines, sales targets, and campaign automation — but without built-in voice calling, your team is forced to:
- Use personal mobile phones, reducing professionalism
- Switch between apps, which slows down the sales process
- Miss call follow-ups due to lack of logging
- Lose call insights like recording, duration, or outcome
- Reduce lead conversions due to calls from non-local numbers
Integrating the right VoIP tool solves all of this. With click-to-call from inside Thriwin, international virtual numbers, and auto-logging, your team can work faster, smarter, and more globally.
What to Look for in a VoIP Integration with Thriwin CRM
If you’re evaluating a VoIP solution to pair with Thriwin CRM, especially for international outreach, these are the features to prioritize:
1. Seamless Browser-Based Integration
Thriwin does not have a native VoIP app marketplace, so you’ll need a tool that supports Chrome Extension or API-based integration. This allows click-to-call functionality from CRM records and automatic logging of call metadata.
2. Regional Virtual Numbers
UAE, US, UK, and Singapore are high-growth markets for Indian businesses. The VoIP solution should offer virtual numbers in these countries so reps can call from a local number—improving answer rates and trust.
3. AI Features: Summaries, Transcripts, Tags
Post-call AI summaries save reps hours on note-taking and ensure no detail is lost. Sentiment analysis and keyword tagging also help managers quickly understand what happened on each call.
4. CRM Sync and Call Logging
The integration should allow for automatic call logging, linked to the relevant contact or deal in Thriwin. This ensures no outreach is missed and helps track sales touchpoints.
5. Activity Reporting and Rep Analytics
You’ll want built-in dashboards that track call volume, response rates, average duration, and rep-wise output — so you can coach, measure, and scale with data.
Top Benefits of FreJun for Thriwin Users
For Thriwin users, FreJun offers enhanced communication and CRM integration, including call logging, metadata capture, and mobile calling, all while improving customer experience and team productivity. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.
1. AI Call Transcription & Sentiment Analysis
- Every call is transcribed in real time.
- AI flags negative sentiment to prioritize callbacks.
How FreJun’s AI Enhances Business Communication
2. Click-to-Call from Thriwin CRM
- One-click dialing from contact, lead, or opportunity cards.
- Save time, eliminate context-switching.
See How FreJun Integrates with Leading CRMs
3. Multi-Channel Follow-Ups
- WhatsApp, SMS, and email follow-ups triggered by call outcomes.
- Templates and automation for personalization at scale.
4. Performance Dashboards
- Track talk time, call outcomes, lead response rates.
- Leaderboards and goal tracking for sales coaching.
Discover How FreJun’s Call Recording Works
5. Secure and Compliant
- End-to-end encryption
- GDPR & HIPAA-ready architecture
Key Takeaway: FreJun enhances Thriwin’s capabilities by turning every call into a data-rich opportunity for conversion.
Comparison Table: FreJun vs Other VoIP Tools
Feature Deep Dive: How the Right VoIP Tool Enhances Thriwin
Let’s break down how FreJun elevates Thriwin from a CRM into a full-fledged global sales enablement platform:
1. Click-to-Call from Every Contact Record
FreJun adds a phone icon next to each number inside Thriwin. One click, and the call is placed—no need to copy/paste or switch tabs.
2. Virtual Numbers for Region-Specific Outreach
Assigning a local number (e.g., UAE or UK) to each team member builds familiarity and drastically boosts connection rates, especially with cold prospects.
3. AI Summaries and Call Notes
Every call generates a short summary: what was discussed, agreed, or escalated. These notes can be synced to Thriwin contact profiles, improving internal collaboration and reducing missed action items.
4. Auto Logging + Disposition Tags
Call duration, result (e.g., connected, missed, follow-up needed), and next steps are all logged automatically into Thriwin. Managers can see full outreach history with no manual updates required.
5. Manager Dashboards
FreJun’s dashboards track outreach metrics like call counts, conversion rates, rep productivity, and more, making coaching and quota tracking more data-driven.
Final Thoughts
If your team already uses Thriwin CRM, you’re sitting on a powerful platform for pipeline visibility and sales tracking. But without integrated international calling, you’re still relying on disconnected tools and workflows that slow your team down.
Integrating FreJun with Thriwin fills that gap. It gives you click-to-call functionality, global number support, smart post-call documentation, and automated call logging — all inside the CRM your team already uses.
For Indian teams looking to scale globally in 2025, this is no longer a nice-to-have. It’s the next step in building a truly global, efficient, and insight-driven sales machine.
Built for Business | AI-Powered | Compliant by Design
Further Reading: How Unified Communication Platforms Boost Team Productivity?
FAQs
Yes, when integrated with a tool like FreJun, you can place international calls directly from contact records in Thriwin CRM using Chrome Extension-based click-to-call functionality.
When you call from a number that matches the recipient’s location (like a UAE number for a lead in Dubai), your chances of getting answered go up significantly. People are more likely to trust and engage with local numbers.
Yes. The VoIP integration logs every call along with metadata like time, duration, and outcome. AI-generated notes and tags can also be pushed into the CRM for easy tracking.
Yes. These summaries capture key discussion points and follow-up items, helping reps reduce manual effort and managers get faster visibility into call outcomes.
Absolutely. FreJun starts at ₹1149 per user per month, making it one of the most cost-effective VoIP tools with AI capabilities and CRM compatibility for Indian teams.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.