Best VoIP Solution for Sales Teams Using Thriwin CRM [2025]

Sales in 2025 is no longer just about dialing numbers and hoping someone picks up. It’s about timing, context, personalization — and , most importantly, VoIP Solution. Yet, let’s be honest: most CRMs still leave sales reps buried in tabs, jumping between call logs, spreadsheets, and WhatsApp messages, all while trying to piece together a simple conversation timeline.

Fortunately, if you’re using Thriwin CRM, you already understand the value of a structured sales pipeline. It’s a smart CRM built for modern teams that want to close faster, manage leads better, and grow efficiently. However, like any CRM, it still needs one critical upgrade: a seamless, like VoIP Solution.

And that’s exactly where FreJun steps in.

Think of FreJun as your sales team’s smartest sidekick. It’s not just a VoIP system — it’s a complete communication intelligence platform that understands what salespeople actually need. Rather than wasting time switching between tools, your team can call directly from Thriwin, have every call automatically logged and transcribed, receive instant sentiment insights, and even trigger WhatsApp or SMS follow-ups — all without touching a notepad or opening another app.

 Why Sales Teams Using Thriwin Need a VoIP Integration

Sales reps often juggle multiple tools: CRMs, call dialers, analytics dashboards, and messaging apps. As a result, without a central communication hub, they lose time — and ultimately, deals. Fortunately, sales teams using Thriwin, a comprehensive sales outreach platform, gain significant advantages through VoIP integration. By streamlining communication, it enhances productivity and improves customer interactions. With features like automated call logging, instant access to customer data, and AI-powered tools for personalized messaging and lead generation, Thriwin ensures your team stays connected, efficient, and ready to close deals faster.

Challenges Sales Teams Face Daily:

• Manually logging calls into Thriwin
• Switching between dialer and CRM
• Lack of follow-up automation
• No AI insights into conversations

By integrating a VoIP solution like FreJun directly into Thriwin, sales teams can:

• Place calls directly from contact or deal cards
• Auto-log call data, duration, and notes
• Transcribe calls and track customer sentiment
• Access analytics dashboards to optimize campaigns

 Top Benefits of FreJun for Thriwin Users

For Thriwin users, FreJun offers enhanced communication and CRM integration, including call logging, metadata capture, and mobile calling — all while improving customer experience and boosting team productivity. In contrast to generic solutions, FreJun is an AI-powered VoIP platform built for businesses seeking smart, automated, and cost-effective communication tools. Unlike traditional VoIP apps, FreJun not only automates call handling but also integrates seamlessly with CRM tools and, more importantly, delivers real-time analytics for better decision-making and performance tracking.

1.  AI Call Transcription & Sentiment Analysis

• Every call is transcribed in real time.
• AI flags negative sentiment to prioritize callbacks.

     How FreJun’s AI Enhances Business Communication

2.  Click-to-Call from Thriwin CRM

• One-click dialing from contact, lead, or opportunity cards.
• Save time, eliminate context-switching.

     See How FreJun Integrates with Leading CRMs   

3.  Multi-Channel Follow-Ups

• WhatsApp, SMS, and email follow-ups triggered by call outcomes.
• Templates and automation for personalization at scale.

4.  Performance Dashboards

• Track talk time, call outcomes, lead response rates.
• Leaderboards and goal tracking for sales coaching.

    Discover How FreJun’s Call Recording Works

5.  Secure and Compliant

• End-to-end encryption
• GDPR & HIPAA-ready architecture

Key Takeaway: FreJun enhances Thriwin’s capabilities by turning every call into a data-rich opportunity for conversion.

 How FreJun Integrates with Thriwin CRM

The integration process is fast and code-free:

1. Connect Thriwin CRM from the FreJun integrations page
2. Authenticate using OAuth or API key
3. Map users between platforms
4. Set call automation workflows (e.g., auto-log, auto-tag, follow-ups)
5. Go live in under 30 minutes

 Comparison Table: FreJun vs Other VoIP Tools

 Use Cases: Sales Scenarios Where FreJun Excels

At its core, call recording software captures and stores audio from sales calls for future review and analysis. As a result, it helps sales teams improve by enabling them to revisit conversations, identify objections, refine pitches, and ensure compliance. Moreover, this functionality provides a valuable opportunity for continuous learning and improvement. What’s more, tools like FreJun take this to the next level by offering additional features, such as searchable transcripts, AI-driven insights, and team-wide call analytics. In turn, these advanced features empower sales managers to coach their teams more effectively, while also allowing reps to constantly refine and improve their sales conversations. Ultimately, this leads to more productive, personalized, and successful interactions with prospects and clients.

 Outbound Cold Calling

• Use the power dialer and auto-logging to call 3x more leads daily.

 Lead Nurturing

• Trigger smart follow-ups after each conversation via WhatsApp or SMS.

 Sales Coaching

• Use call transcriptions and performance insights for 1:1 rep coaching.

 Multi-Channel Campaigns

• Combine calls, SMS, and WhatsApp from one dashboard integrated into Thriwin.

 Key Takeaways

• Thriwin CRM users need VoIP to unify communication and workflows.
• FreJun offers native Thriwin integration, AI transcription, and multi-channel automation.
• It outperforms traditional VoIP tools in terms of speed, accuracy, and analytics.

 Final Thoughts

Let’s be honest — your sales team doesn’t need more tools. Instead, they need fewer tools that do more. In fact, in a high-stakes, fast-paced sales environment like 2025, every second counts. For instance, time spent toggling between tabs, manually updating CRM notes, or forgetting to follow up on a lead can easily translate into a lost deal. What’s worse, these inefficiencies not only waste valuable time but also prevent your team from focusing on what truly matters — closing deals and driving growth.

Now, if your team is already using Thriwin CRM, you’re off to a great start. You’ve chosen a CRM that’s built for results. But here’s the thing — what if you could take it a step further?

Imagine this: every call your sales team makes is automatically logged, transcribed, analyzed, and even followed up on — all without them lifting a finger. No more switching apps. No more missed follow-ups. Just streamlined, smart communication.

In short, the right VoIP integration can unlock a whole new level of efficiency inside Thriwin CRM — and your sales team will thank you for it.

That’s what FreJun delivers.

It’s more than a VoIP solution — it’s an intelligent communication layer that plugs directly into Thriwin and starts working immediately. Whether it’s outbound prospecting, nurturing warm leads, or coaching new reps — FreJun enhances every interaction.

Here’s what really happens when FreJun is in the picture:

• Sales reps call 3x faster with automated dialing and click-to-call.
  
• Managers coach smarter with real-time call transcriptions and sentiment insights.
  
• Your CRM stays accurate and up-to-date without constant rep intervention.
  
• Follow-ups happen automatically, not days later (or never).
  
• Every single call becomes an opportunity for improvement and conversion.
  

Let your CRM do what it does best. Let FreJun handle the rest.

 Book a Free Demo and let your communication strategy evolve.

Further Reading: 13 Best Globfone Alternatives for Business Calls

 FAQs