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Are you wondering for the best method to reach the customers from your website or CRM? Click to call services are the best solutions for the businesses in 2025 as it helps the teams to save time, improve productivity and engage better with the customers. Be it a small start-up or a large business, connecting with the clients with a click of the mouse is now possible with these platforms.
With so many services available in the market, it gets difficult to choose the right one. Some services provide calling at an affordable price, some are known for the integrations and scalability they offer and some top services like FreJun offer features of all the above mentioned services and provide a calling experience.
Table of contents
What Is Click to Call Technology?
Click to Call is a means of communication where a user can easily make a phone call by clicking on a phone number or a “Call Now” button published on a website or an application. With Click to Call, one no longer has to manually dial a phone number.
Here are some Click to Call VoIP benefits. Click to Call provides instant connectivity. Users can instantly contact a business without having to search for their phone number. This saves time and makes the customer experience better. It also increases trust and satisfaction among clients as it creates a direct line of communication.
Click to Call also improves high conversion rates as potential customers and support requests can easily make a call to a team. It provides cheaper communication as calls over the internet cost less than a phone line.
What Are the Key Features of FreJun’s Click to Call?
FreJun’s Click to Call service offers a range of features designed to enhance communication efficiency:
- CRM / ATS Integrations: Connects with major CRM and ATS solutions.
- Call Recording & Analytics: View call logs, recordings, and analytics.
- Follow Up & Reminder: Send follow up and reminder messages automatically.
- Artificially Intelligent: Get AI Insights based on artificial intelligence.
- Virtual Numbers: Get calls on virtual numbers without revealing your personal identification.
Which Are the Top Click to Call Services for Businesses in 2025?
Choosing the right click to call service can significantly impact business communication efficiency and customer engagement. In 2025, several platforms stand out for their reliability, scalability, and advanced features. From AI-powered tools to CRM-integrated solutions, these services cater to both small and large businesses looking to streamline their calling processes.
1. FreJun
FreJun stands out as the best click to call service for businesses in 2025. It provides deep CRM and ATS integrations, ensuring smooth workflow and effective team collaboration. The platform also includes real-time analytics and automated follow-ups to boost efficiency.
- Seamless integration with Salesforce, HubSpot, Zoho, and other CRMs
- Click-to-call directly from browser or CRM
- Call recording and detailed analytics for performance tracking
- Automated follow-ups and reminders to improve engagement
Pricing: Standard: Begins at $14.49 per user, per month
Professional: Starts at $16.69 per user, per month
G2 Reviews: 4.9/5
Book a FreJun Demo to see how FreJun can transform your business communication
2. Dialpad
Dialpad uses AI to optimize calls, providing real-time transcription and summaries. Its intuitive interface makes it ideal for teams seeking a modern communication platform. Dialpad also offers unlimited calling features for better scalability.
- AI-driven call summaries and analytics
- Integration with Google Workspace and Microsoft 365
- Unlimited calling under all plans
- Real-time call transcription and insights
Pricing: Starts at $27 per month
G2 Reviews: 4.4/5
3. RingCentral
RingCentral provides a full suite of omnichannel communication tools for businesses of all sizes. Its AI-powered IVR and routing make customer interactions seamless and efficient. The platform also supports voice, SMS, chat, and social media integration.
- Omnichannel support including voice, chat, SMS, and social media
- AI-powered IVR and call routing
- CRM integrations for streamlined workflows
- Real-time reporting and analytics
Pricing: Starts at $20 per month
G2 Rating: 4.0/5
4. Nextiva
Nextiva excels in enhancing customer support with multichannel communication and sentiment analysis. Its AI-driven features help teams prioritize high-value interactions and ensure faster resolution. Nextiva also offers easy-to-use dashboards for monitoring performance.
- Multichannel communication including voice, email, and chat
- AI-based call routing and sentiment analysis
- Detailed dashboards for monitoring team performance
- High customer satisfaction ratings
Pricing: Starts at $23 per month
G2 Reviews: 4.5/5
5. CloudTalk
CloudTalk offers VoIP calling solutions that integrate with CRMs and other business tools. Its cloud-based system ensures reliable communication, easy scalability, and efficient call handling. CloudTalk is suitable for both small and large enterprises.
- VoIP calling with CRM integration
- Cloud-based infrastructure for reliability
- Flexible pricing starting from $25/user/month
- Call recording, analytics, and reporting features
Pricing: Begins at $25 per user, per month
G2 Reviews: 4.3/5
Key Takeaways
Investing in a robust click to call service can change the way businesses communicate with customers and prospects. Beyond simplifying dialing, services such as FreJun can connect with CRMs and ATS to offer automated call logging, real-time analytics, and even AI insights to increase team efficiency, cut on manual work, and improve customer satisfaction.
Moreover, investing in scalable and affordable calls solutions will allow you to find the perfect communication fit for your business. With the right tools, you can reduce call handling times, boost conversion rates, and keep your customers satisfied whether they’re reaching you via phone, email, or social media. Selecting the right platform is key, so track metrics carefully and measure results. Get started by signing up with FreJun.
Final Thoughts
In 2025, click to call is no longer an option for businesses that want to improve communication efficiency and customer satisfaction. Click to call services such as FreJun offer features such as CRM integration, call flow automation, and detailed analytics, making them a natural choice for teams of all stripes.
By taking advantage of click to call services, teams can streamline workflows, save time and effort, and ensure that customers are always properly attended to.
Of course, the question remains: which click to call service is right for you? Your business needs, scalability requirements, and budget will all play a role in the decision. A investment in a reliable, feature-rich platform will help teams work smarter, respond to calls faster, and offer a better customer experience.
Further Reading – How Call Center Automation Improves Customer Care
Book a FreJun Demo to see how FreJun can transform your business communication
FAQs
It enables you to make a phone call by clicking on a number without having to pick up the receiver or type in a phone number.
When you click on a number, you establish a connection with the caller and the recipient through the service’s system.
Yes, most services offer multiple calls for teams of any size and are designed to work in a call centre.
Most services offer an app or mobile-optimised version for those who like to call on the go.
Usually you can use a standard computer, smartphone or tablet; you’ll need to pick up the additional hardware if you need it.
Yes, most services offer the option of recording calls for quality and compliance purposes.
Secure services encrypt data and calls, and have other security measures in place.
Yes, most services offer a dashboard and reporting tool to track and analyse call activity.
Yes, most services integrate with a CRM, helpdesk or team collaboration software.
Yes, most reputable platforms offer support by chat, email or phone to help set up and troubleshoot your service.