In the dynamic world of telecommunications, the quest for efficient and cost-effective international communication is paramount. As businesses expand their reach and individuals connect across borders, the need for reliable Voice over Internet Protocol (VoIP) services has surged. VoIP, a technology that allows voice calls to be made over the internet instead of traditional phone lines, has revolutionized the way we communicate globally.
In Australia, a diverse range of VoIP providers offer services that not only reduce call costs but also provide a plethora of additional features designed to cater to the varied needs of users. This comprehensive guide delves into the top 11 VoIP providers in Australia, each facilitating international communication with their unique offerings.
1. FreJun
Frejun, as one of the top Phone over IP service providers, offers high-quality, affordable voice communication with features like call forwarding, voicemail to email, and virtual numbers. Targeting businesses, freelancers, and remote workers, Frejun ensures secure, clear calls via robust infrastructure and standard VoIP protocols. Through strategic marketing, partnerships, and regulatory compliance, Frejun aims for scalable growth and profitability with competitive pricing and diverse revenue streams.
Key features:
- High-quality voice calls
- Affordable pricing plans
- Mobile and desktop applications
- Call forwarding
- Voicemail to email
- Call recording
- Virtual numbers
- Secure communication
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Review: 4.9 out of 5
2. Vonex
As a frontrunner in the Australian telecom industry, Vonex has made a name for itself by offering versatile VoIP solutions that cater to a wide array of communication requirements. Their business phone systems are particularly noteworthy, providing international calling options at competitive rates. Vonex understands the importance of unhindered worldwide communication and has structured their services to facilitate this, ensuring that businesses can maintain strong connections with their international partners, clients, and remote teams.
Features:
- Business phone systems with international calling
- Unified communication solutions
- Cloud PBX and SIP trunking
- 24/7 customer support
Pricing:
- Business plans from $16/month
- Customizable enterprise solutions
3. Ooma
Ooma is synonymous with superior voice quality and user-friendly VoIP services. Their commitment to providing cost-efficient international calling rates is evident in their carefully curated plans. Ooma’s mobile app is a standout feature, allowing users to make calls on the go, which is an indispensable tool for businesses with remote teams or individuals who travel frequently. The app ensures that users can stay connected from anywhere in the world, provided they have internet access.
Features:
- Superior voice quality
- Mobile app for international calls on the go
- Voicemail-to-email functionality
- Advanced call blocking
Pricing:
- Plans start at USD $19.95/month
- International calling packs available
G2 Ratings: 4.6/5
4. Pennytel
Pennytel has earned its stripes in the VoIP industry through its exceptional customer service and budget-friendly calling plans. They offer a variety of international call packs, which enable users to make unlimited calls to selected countries. This flexibility and affordability make Pennytel an attractive option for those who need to manage their communication costs while maintaining high-quality international calls.
Features:
- Budget-friendly international call packs
- Unlimited calls to selected countries
- Easy-to-use interface
- Excellent customer service
Pricing:
- Plans start at $18/month
- Custom international packs available
5. Telstra
As Australia’s largest telecommunications company, Telstra‘s foray into business VoIP services has been met with enthusiasm from the business community. Their affordable VoIP plans, which include international calling options, cater to businesses that serve a global customer base. Telstra’s extensive infrastructure and experience in the telecom sector provide a solid foundation for their VoIP services, ensuring reliability and scalability for businesses of all sizes.
Features:
- Extensive VoIP services with international options
- Reliable infrastructure and network
- Scalability for large enterprises
- Secure communication channels
Pricing:
- Business plans starting from $65/month
- Custom enterprise solutions
6. Aussie Broadband
Aussie Broadband strikes a balance between quality and affordability, offering VoIP services that excel in both domains. Their international call rates are among the lowest in the market, making them a popular choice for budget-conscious businesses and individuals. The VoIP providers’ commitment to transparency and customer satisfaction is reflected in their straightforward plans and responsive customer support.
Features:
- Low international call rates
- High-quality voice services
- Transparent and straightforward plans
- Responsive customer support
Pricing:
- VoIP plans starting from $89/month
- Pay-as-you-go international calls
7. TPG
TPG‘s VoIP service is characterized by excellent call quality and highly affordable rates. Their extensive coverage and competitive pricing make international calling a breeze for users. TPG has invested in robust infrastructure to ensure that their VoIP services are reliable and of high quality, allowing users to make international calls with confidence.
Features:
- Excellent call quality
- Affordable international calling rates
- Reliable infrastructure
- 24/7 customer support
Pricing:
- VoIP plans starting from $44.99/month
- Competitive international call rates
8. AcroVoice
AcroVoice offers a comprehensive array of VoIP solutions, including business phone systems with international calling features. Known for their robust and reliable services, AcroVoice has become a trusted name among Australian businesses. Their commitment to delivering tailored solutions means that businesses can find a VoIP service that perfectly matches their operational requirements and communication strategies.
Features:
- Comprehensive business phone systems
- Robust international calling features
- Tailored solutions for businesses
- Excellent reliability
Pricing:
- Business plans start at $25/month
- Customizable international call packs
9. Commander
Commander is an excellent choice for businesses that require a wide range of features alongside their VoIP service. They offer a host of add-ons and plans for international calling, providing businesses with the flexibility to choose a service that best suits their needs. Commander’s focus on delivering comprehensive communication solutions has made them a go-to VoIP providers for businesses looking for an all-encompassing VoIP providers service.
Features:
- Wide range of VoIP features
- International calling add-ons
- Cloud-based solutions
- Dedicated support for businesses
Pricing:
- Plans starting from $20/month
- International call packs available
10. iiNet
iiNet‘s VoIP service is complemented by a number of plans that provide unlimited international calls to select countries. Their combination of affordability and a reputation for excellent customer service has made iiNet a top pick for many Australian businesses. iiNet’s commitment to customer satisfaction is evident in their responsive support and user-friendly service offerings.
Features:
- Unlimited international calls to select countries
- Affordable and reliable service
- Excellent customer support
- Voicemail and call forwarding options
Pricing:
- VoIP plans starting from $49.99/month
- International call packs available
11. Vocus
Vocus rounds out the list with their premium VoIP solutions designed for businesses. Their competitively priced international call plans make it easier for businesses to stay connected with their international clientele. Vocus’s focus on delivering high-quality services tailored to the needs of businesses means that users can expect a reliable and efficient VoIP experience.
Features:
- Premium VoIP solutions for businesses
- Competitively priced international call plans
- Scalable services for enterprise needs
- Secure and reliable communication
Pricing:
- Custom enterprise packages
G2 Ratings: 3.9/5
Conclusion
The importance of choosing the right VoIP providers cannot be overstated when it comes to ensuring seamless and affordable international communication. By understanding your specific needs and comparing various plans, you can make an informed decision that will greatly benefit your communication strategy. Whether you’re a small business in search of affordability or a large enterprise in need of advanced features, the comprehensive list of top VoIP providers in Australia presented here is sure to offer a solution that meets your requirements. With the right VoIP service, you can enjoy high-quality international calls that facilitate effective communication and collaboration. Happy Calling!
Further Reading: 13 Outstanding Call Center Phone System Service Providers
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.