Call automation for data driven teams | FreJun

10 Free Auto Dialer Service Providers in India

10 Free Auto Dialer Service Providers in India

In the fast-paced and ever-evolving business environment of today, effective communication remains a cornerstone for success. Despite the rise of digital communication channels, the telephone continues to be an indispensable tool, particularly in the realms of customer service, sales, and marketing. In India, where the market is burgeoning with call centers and telemarketing initiatives, the need for streamlined and cost-efficient telecommunication solutions is more pronounced than ever. Auto dialers, with their ability to automate the dialing process, have emerged as a game-changer, significantly enhancing productivity and operational efficiency.

To assist businesses in elevating their telecommunication strategies, we have meticulously curated a list of 10 free auto dialer service providers in India. These providers offer a plethora of features and benefits designed to optimize call operations. Let’s explore these options in detail.

1. FreJun

FreJun

FreJun has established itself as a go-to auto dialer service provider for many businesses across India. It is celebrated for its comprehensive suite of features, user-friendly interface, and cost-effectiveness. The free plan that FreJun offers is inclusive of automatic call distribution, call recording, and in-depth analytics, all of which are instrumental in refining your telemarketing strategies. FreJun’s unwavering dedication to superior customer support makes it an exemplary starting point for businesses venturing into the realm of auto dialer services.

Key features:

  • Virtual Numbers
  • Call Automation
  • Click Call
  • Call Recording and Transcription
  • CRM/ATS Integration
  • Analytics and AI Insights
  • Call Routing and Voice Broadcast

Pricing: Standard: Begins at $14.49 per user, per month.

             Professional: Starts at $16.69 per user, per month.

G2 Review: 4.9 out of 5 

2. MyOperator

MyOperator

MyOperator, an indigenous service provider, presents a cloud-based auto dialer solution that integrates seamlessly with customer relationship management (CRM) systems. It is equipped with sophisticated call analytics and real-time monitoring capabilities. The free trial period provided by MyOperator is an invitation to businesses to witness the transformative impact of their auto dialer software, which includes premium features such as a live call widget and post-call automation processes.

Features:

  • Cloud-based auto dialer with CRM integration.
  • Real-time call tracking and analytics.
  • IVR (Interactive Voice Response) support.
  • Call recording and monitoring features.
  • Easy setup with scalable options.

Pricing: Contact MyOperator for customized pricing.

G2 Reviews: 4.1/5

3. Exotel

Exotel

Exotel‘s platform is lauded for its intuitive design and rich feature set, making it an ideal match for businesses of varying scales in India. Their 15-day free trial opens the door to a host of functionalities, including skill-based call routing, AI-powered analytics, and multi-channel communication options. Exotel places a high emphasis on security and privacy, ensuring that it is a reliable partner for businesses that place a premium on safeguarding their data.

Features: 

  • Exotel enables businesses to leverage multiple channels and the associated data with digital mediums. For example apps, web UI, Desktop, etc., for contextual, intelligent, and seamless conversations.
  • It helps businesses have up-to-date customer context even when customers change channels while interacting.
  • It notifies you when you or your agent misses a call, tries to change their activity state, or your call flows and more. 
  • It offers you unlimited concurrent calls. 

Pricing:

G2 Review: 4.3 out of 5

4. Knowlarity

Knowlarity

Knowlarity is a name synonymous with trust in the Indian auto dialer service market, renowned for its intelligent dialing solutions and an extensive array of features. Their 30-day free trial period is an opportunity for businesses to explore the capabilities of their ‘super dialer’, engineered to enhance the efficiency of large-scale outbound calling operations. The advanced monitoring and reporting features provided by Knowlarity can furnish businesses with unparalleled insights into their call center metrics and performance.

Key Features: 

  • Cloud contact center
  • IVR
  • Number masking
  • Lead management
  • Toll-free number
  • Automated outbound calling
  • Click to call, autodialer
  • Truecaller verified
  • Easy integration
  • Scalable
  • Promotional SMS
  • Speech analytics
  • Text to speech

Pricing: The basic plan starts at Rs.1,999/mo. They also offer customized plans.

G2 Review: 4.5 out of 5

5. CallCenterHosting

CallCenterHosting

CallCenterHosting offers a robust auto dialer platform brimming with features that cater to the diverse needs of Indian businesses. Their free trial period grants access to their predictive dialer, a tool that streamlines the calling process and connects agents with live prospects, thereby optimizing call productivity. With a comprehensive list of functionalities, including call monitoring, routing, and recording, CallCenterHosting stands out as a formidable option for businesses exploring auto dialer software.

Features:

  • Predictive, preview, and manual dialing options.
  • Customizable call routing and queuing.
  • Multi-channel communication support (voice, SMS, email).
  • Detailed call analytics and reporting.
  • Scalable for businesses of all sizes.

Pricing: Starts at $7.49/month per agent.

G2 Ratings: 4.5/5

6. LeadsRain

LeadsRain

LeadsRain presents a cloud-based auto dialer solution tailored to meet the specific requirements of businesses operating in India. Their 7-day free trial is an invitation to delve into their platform, which is equipped with features such as call scheduling, customizable caller IDs, and limitless call routing options. The software’s capacity to manage multiple campaigns simultaneously makes LeadsRain an invaluable resource for companies that handle a substantial volume of leads.

Features:

  • Cloud-based predictive dialer with lead management.
  • Multi-channel communication (voice, SMS, email).
  • Real-time reporting and analytics dashboard.
  • Voice broadcasting and IVR systems.
  • Integration with popular CRMs.

Pricing: Contact LeadsRain for pricing details.

G2 Ratings: 5/5

7. Aavaz

Aavaz

Aavaz‘s auto dialer software is crafted to serve businesses of all sizes, offering a scalable solution to meet the demands of your call center operations. Their 30-day free trial provides a glimpse into their extensive feature set, which includes call recording, interactive voice response (IVR), and live analytics. Aavaz is committed to streamlining the calling process, making it a top pick for businesses aiming to bolster their call campaigns.

Features:

  • Predictive and preview dialing modes.
  • Built-in CRM with lead management.
  • Call recording and monitoring tools.
  • Detailed call reports and analytics.
  • Customizable IVR and call routing options.

Pricing: Contact Aavaz for pricing information.

G2 Ratings: 3.9/5

8. Xenottabyte

Xenottabyte

Xenottabyte is a prominent name in the Indian auto dialer service arena, delivering a cloud-based solution that can significantly enhance the efficiency of your call center. Their 15-day free trial allows you to sample their services, which feature call monitoring, disaster recovery options, and sophisticated analytics. With an intuitive interface and customizable features, Xenottabyte is a superb choice for businesses interested in experimenting with auto dialer software.

Features:

  • Multi-channel communication platform.
  • Predictive, preview, and manual dialer.
  • AI-powered call analytics and sentiment analysis.
  • Integration with various CRMs and helpdesk software.
  • Call recording and real-time monitoring.

Pricing: Pricing available on request.

9. Nuxiba

Nuxiba

Nuxiba‘s auto dialer platform is designed with the unique needs of Indian businesses in mind, offering a spectrum of features to accommodate your specific requirements. Their 15-day free trial enables you to evaluate their software, which encompasses call routing, recording, and live monitoring. Nuxiba places a strong emphasis on data security and regulatory compliance, making it a dependable option for businesses considering an investment in auto dialer services.

Features:

  • Predictive, preview, and progressive dialing.
  • Advanced call routing and queuing.
  • Real-time dashboards and analytics.
  • Integration with third-party CRMs and APIs.
  • Call recording and monitoring features.

Pricing: Contact Nuxiba for pricing.

10. Voicent

Voicent

Voicent is a distinguished auto dialer service provider that caters to the Indian market with its potent and scalable platform. Their comprehensive free trial offers an array of features, including call scheduling, integrated CRM, and real-time analytics. With an easy-to-use interface and flexible pricing models, Voicent is an outstanding choice for businesses seeking to enhance their call campaigns.

Key features: 

  • Built-in CRM
  • Auto-dialer
  • Predictive dialer
  • Progressive dialer
  • Preview dialer
  • 2 voice channels

Pricing: The base price starts at $19 per month.

Conclusion

In a competitive landscape such as India’s, leveraging cutting-edge tools and services is crucial to maintaining an edge. Auto dialer software can dramatically increase call efficiency, foster better customer relationships, and streamline your sales process. The 10 free auto dialer service providers listed here offer a diverse range of features and advantages that are suitable for businesses of all sizes and types. By taking advantage of these services, you can revolutionize the way you connect with your target audience, tapping into the benefits of automation and data-driven decision-making. Whether you are a small startup or a large corporation, these auto dialer solutions can be the catalyst for your business’s growth and success in the dynamic Indian market.

Further Reading: Top 10 VoIP Providers in Bahrain for Exceptional International Calling

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Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.

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