For Indian sales teams scaling globally, having the right tools inside their CRM is more than a convenience — it’s a growth catalyst. Pipedrive Integration, a favourite CRM for modern, high-velocity teams, offers robust features to manage deals and track customer journeys. But when it comes to international calling, it relies on third-party VoIP integrations.
As India’s SaaS, consulting, and service sectors continue to grow their client base in the UAE, US, UK, and APAC, voice communication becomes a make-or-break channel for closing deals, resolving concerns, and nurturing relationships. And with customer expectations higher than ever, delayed follow-ups or missed calls can quickly translate into lost revenue.
That’s why this guide explores the 13 best international calling integrations that enhance your Pipedrive CRM — enabling voice communication at scale, across borders, with virtual numbers, AI insights, and CRM-level automation.
Table of contents
Why Indian Businesses Need International Calling Inside Pipedrive
When sales and support reps operate globally, timely and context-rich conversations are critical. Pipedrive already simplifies deal and contact management, but without integrated calling, communication becomes fragmented.
The Pitfalls of a Non-Integrated Setup:
A non-integrated setup, where different software systems operate independently, presents several challenges. These include difficulty in real-time data access and analysis, increased risk of errors from manual data entry, limited scalability, and a general reduction in operational efficiency.
- Sales reps juggle multiple tabs, manually dialing from spreadsheets or separate dialers
- Call logs and follow-up notes are missing or inconsistent
- Managers struggle to track rep activity or analyze customer interactions
- Virtual numbers aren’t used, which reduces trust and decreases answer rates
In contrast, with VoIP integrated directly into Pipedrive, every call can be launched from the contact or deal view. It’s logged automatically, tagged with outcome types, and even recorded or transcribed. This means less manual work and better data, all in one place.
Most importantly, with virtual international numbers, your India-based team can appear local to clients in London, Dubai, or California — building immediate trust and credibility.
Top 13 Pipedrive Phone Integrations for International Calling from India
Here are the 13 VoIP platforms that integrate well with Pipedrive and support international calling for Indian businesses:
1. FreJun
FreJun offers a native Pipedrive integration that automatically logs calls, provides detailed analytics, and enhances sales visibility. It is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.
Key Features:
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
See How FreJun Integrates with Leading CRMs
- AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.
How FreJun’s AI Enhances Business Communication
- Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
- Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.
Discover How FreJun’s Call Recording Works
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
- Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
- Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
Ideal for: High-volume outbound teams and account executives.
2. RingCentral
A robust enterprise-grade VoIP platform with voice, messaging, and video—fully integrated into Pipedrive. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.
Key Features:
- Advanced call routing and IVR capabilities.
- AI-based noise cancellation for better call quality.
- VoIP, video meetings, and team messaging are on one platform.
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4/5
Best suited for: Large distributed teams and contact centers.
3. Aircall
Aircall’s deep CRM sync and user-friendly interface make it a top choice. Its features include real-time call monitoring, customisable IVR, and seamless CRM integration. Aircall’s simplicity and focus on customer interactions make it a favourite among teams looking to improve efficiency and service quality.
Key Features:
- Click-to-call and power dialer in CRM
- Automatic contact syncing
- Tagging, call notes, and sentiment detection
- Integration with other tools like Slack and Zendesk
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4.3/5
Perfect for: SDR teams needing structured workflows.
4. JustCall
SMS, IVR, power dialers — JustCall brings an all-in-one calling platform to Pipedrive. JustCall is a cloud-based phone system operating through Twilio’s infrastructure. It provides sales and support teams with basic calling features, SMS capabilities, and CRM integrations.
Key Features:
- Power dialer for outbound sales
- Voicemail drop and call notes
- CRM activity logging
- Built-in power dialer
Pricing: The basic plan for teams starts from $ 29 per user/month.
G2 Rating: 4.3/5
Best for: Support and hybrid sales teams.
5. CloudTalk
Smart routing, call queuing, and analytics built for scale. CloudTalk is a VoIP system optimised for remote and distributed teams, offering flexible calling solutions and CRM integration.
Key Features:
- AI-powered call transcription and analytics.
- Call tagging and custom fields for better organization.
- IVR, skill-based routing, and call queues.
- Performance dashboards linked to CRM
Pricing: The basic plan starts at $30/per month.
G2 Rating: 4.3/5
Ideal for: Mid-sized businesses scaling operations.
6. Dialpad
AI-enhanced VoIP built for efficiency and insight. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction. Dialpad is an AI-powered VoIP solution known for its real-time voice intelligence and transcriptions.
Key Features:
- AI-powered real-time call transcription.
- Automatic call logging and summaries.
- Voicemail transcription.
Pricing: The basic plan starts at $27/user/month.
G2 Rating: 4.4/5
Recommended for: AI-first sales teams.
7. Vonage
Vonage’s flexible APIs and integration toolkit make it a great fit for custom Pipedrive workflows. Vonage offers a cloud-based VoIP system with strong AI-powered automation and CRM integration. Vonage ensures smooth and professional communication. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.
Key Features:
- Advanced IVR and call routing options.
- Unified communication across voice, messaging, and video.
- AI-driven call analysis and insights.
Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.
G2 Rating: 4.3/5
Great for: Enterprises with custom CRM needs.
8. 8×8
8×8 offers all-in-one communications for global teams. It is designed to provide businesses with comprehensive communication tools, combining VoIP, video conferencing, and team messaging. It stands out with its global reach, offering unlimited calls to over 40 countries and advanced analytics for customer engagement. The platform’s scalability makes it a great choice for both small businesses and large enterprises looking for a reliable, feature-rich solution.
Key Features:
- AI-driven call analytics & transcription to enhance customer interactions.
- Omnichannel communication, including voice, video, chat, and SMS.
- Advanced call routing & IVR for streamlined customer support.
- Global calling capabilities with high-quality VoIP connections.
Pricing: 8×8 offers flexible pricing plans starting at $24 per user per month.
G2 Ratings: 4/5
Best for: Multinational remote teams.
9. Nextiva
Nextiva focuses on enhancing customer experience during sales calls. Nextiva’s analytics and automation tools provide actionable insights into customer interactions, helping businesses enhance their service quality. With affordable pricing plans and scalability, Nextiva is an ideal choice for small to medium-sized businesses looking for a reliable VoIP provider.
Key Features:
- Unified communications platform (voice, video, and chat).
- Call analytics and reporting for tracking performance.
- AI-powered call transcription and auto-attendant.
- Seamless CRM syncing
- Drag-and-drop call flow builder
Pricing: The basic plan starts from $20.
G2 Rating: 4.5/5
Ideal for: CX-driven sales operations.
10. CallHippo
Powerful analytics and calling features for fast-paced teams. CallHippo is great for startups and growing teams. The integration with PipeDrive provides basic VoIP functionality without complex setup. It lets small business owners take and receive calls via Voice Over Internet Protocol (VOIP), making it a great choice for businesses that want to stay in close contact with customers without relying on traditional phone lines.
Key Features:
- Predictive dialer
- Real-time call monitoring
- Smart call tagging
Pricing: The basic plan starts at $18/per month.
G2 Rating: 4.4/5
Best for: High-frequency calling teams.
11. Ooma Office
SMB-friendly VoIP with smart receptionist features. Ooma Office is a budget-friendly VoIP solution that provides all the essential features small businesses need to maintain efficient communication. Its user-friendly setup and virtual receptionist features make it easy to manage calls and streamline operations. Ooma Office offers affordable pricing with no long-term contracts, making it an excellent choice for businesses with tight budgets.
Key Features:
- Click-to-dial from CRM
- Call blocking and routing to improve call management.
- Mobile app for managing calls from anywhere.
- Simple pricing with no contracts or hidden fees.
- Reliable call quality with built-in failover capabilities.
Pricing: Pricing for VOIP service is $20 per month.
G2 Rating: 4.6/5
Ideal for: Local businesses with in-office and remote mix.
12. Grasshopper
Virtual phone system built for entrepreneurs. Grasshopper is a virtual phone system specifically designed for small businesses and startups. It offers a simple yet effective solution for managing calls, allowing users to create professional setups without the complexity of traditional systems. With features like call forwarding, voicemail, and auto-attendant, Grasshopper helps businesses project a professional image and stay connected on the go.
Key Features:
- Virtual phone numbers with local, toll-free, and vanity options.
- Auto-attendant for professional greeting and call routing.
- Call forwarding to mobile and desktop devices.
- Voicemail transcription for easy access to messages.
- Simple pricing plans with unlimited extensions.
Pricing: Pricing starts at $14 per month.
G2 Rating: 4/5
Best for: Solopreneurs and consultants.
13. GoTo Connect
Unified video and VoIP communications. GoTo Connect combines VoIP, video conferencing, and team messaging into one intuitive platform. Designed for businesses seeking simplicity and reliability, it offers customizable call flows, high-quality video meetings, and seamless collaboration tools. GoTo Connect is particularly well-suited for small and medium-sized businesses looking to centralize their communication systems without compromising on quality.
Key Features:
Unified communication with voice, video, and messaging.
- Drag-and-drop call flow customization.
- High-quality video conferencing with screen sharing.
- Scalable plans to meet growing business needs.
- Reliable 24/7 customer support.
Pricing: The basic plan starts at $26/user/month.
G2 Rating: 4.4/5
Ideal for: Hybrid sales and support teams.
These tools support varying levels of automation, region support, analytics, and AI features. Some are startup-friendly, while others cater to large distributed teams needing global compliance.
Final Thoughts
In 2025, your sales team’s success hinges on how fast and well you communicate. Having Pipedrive without VoIP is like having a Ferrari without fuel — it looks great, but doesn’t move fast enough.
International calling is no longer about simple connectivity. It’s about context-rich conversations, workflow automation, and customer engagement at scale. With tools offering AI transcription, auto-logging, virtual number support, and deep analytics, the modern sales team can operate globally with local presence — and without missing a beat.
Whether you’re a startup exploring new markets or an enterprise team managing multi-region pipelines, the VoIP tools in this guide will help you close faster, follow up smarter, and scale sustainably.
Built for Startups | CRM Synced | Global Number Support | Scalable from Day One
Further Reading: VoIP for Business Use in India: A 2025 Guide
FAQs
Indian sales teams working with international clients benefit immensely from having VoIP integrated into Pipedrive. It streamlines outbound communication, enables click-to-call directly from the CRM, and ensures every interaction is logged automatically. This not only reduces the administrative load on sales reps but also improves tracking, visibility, and follow-up accuracy across the sales cycle.
Yes, virtual numbers that match a lead’s region create a local presence, which significantly increases the chance of the call being answered. Prospects are more likely to engage when they see a familiar regional code. This small change in presentation can improve connect rates and open the door to faster trust-building during the sales conversation.
Absolutely. Many VoIP platforms offer flexible pricing that caters to startups and small teams. These plans often include essential features like CRM integration, local number support, and call logging, all for an affordable monthly fee
Auto-logging removes the burden of manual data entry, ensures that no customer interaction is missed, and provides a full timeline of conversations within the CRM. This means managers have immediate visibility into outreach activity, and sales reps can pick up where they left off without digging through emails or notes.
AI-powered summaries capture the essence of every sales call, including objections, questions, and next steps. This reduces the need for manual note-taking, allows for better collaboration between team members, and provides managers with a quick overview of call outcomes for coaching or pipeline forecasting purposes.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.