LeadSquared has emerged as a powerful CRM for Indian sales, marketing, and recruitment teams, offering automation-first capabilities for lead tracking, nurturing, and engagement. But in a country where phone conversations still dominate sales and customer service, a CRM without calling integration is incomplete.
That’s why 2025 sees a rising demand for phone tools that plug directly into LeadSquared, helping Indian businesses connect with prospects and clients through cloud calling, virtual numbers, call tracking, and voice analytics. Whether you’re a startup targeting UAE customers or an education company managing thousands of calls daily, the right integration ensures speed, consistency, and compliance.
This guide explores the top 9 phone integrations with LeadSquared that are optimised for India’s unique calling needs, including international VoIP support, click-to-call features, and call recording capabilities.
Table of contents
Why Phone Integration Matters for LeadSquared Users in India
Phone calls remain a critical touchpoint for Indian businesses across industries like EdTech, FinTech, recruitment, healthcare, and SaaS. While LeadSquared automates lead workflows, it doesn’t offer native VoIP calling. As a result, teams using LeadSquared without phone integration face:
- Manual dialling and missed opportunities
- Untracked call history in lead records
- No call analytics for performance monitoring
- Poor visibility for sales or support managers
By integrating a VoIP or telephony tool with LeadSquared, businesses gain:
- Click-to-call from CRM records
- Automatic call logging and recording
- Support for virtual numbers in India and abroad
- Call outcome tagging and lead journey updates
- Insights into call duration, quality, and rep productivity
These benefits ensure smoother workflows, reduced admin effort, and better customer experiences.
What to Look for in a LeadSquared VoIP Integration
The right VoIP integration does more than let you make calls — it becomes an essential part of your CRM strategy. Here’s what you should expect from any tool you’re evaluating:
1. Native or API Integration
The best VoIP tools offer deep integration through native plugins, APIs, or Chrome extensions. This allows your team to use click-to-call buttons on every lead record, log conversations automatically, and attach recordings or summaries directly inside the CRM.
2. Global Virtual Number Support
If you target clients or leads in international markets, your calls should come from local virtual numbers. This increases trust, reduces spam filtering, and significantly improves call pickup rates — especially in places like the UAE, UK, and the US.
3. AI and Automation Features
AI-driven transcription, call summaries, and sentiment analysis are more than bells and whistles. These features can help sales teams shorten their call review time, improve onboarding, and support more personalised follow-ups.
4. Real-Time Call Logging
Every call — whether answered, missed, or dropped — should be automatically recorded in LeadSquared with time, duration, disposition, and follow-up task creation. This ensures no conversation slips through the cracks.
5. Performance Dashboards
Managers need visibility into daily activity. A strong VoIP system provides real-time reports on individual and team performance, helping optimise rep workflows, measure call quality, and increase overall efficiency.
Top 9 LeadSquared Phone Integration List for India Calling in 2025
Below are the most reliable, scalable, and widely used VoIP platforms that integrate with LeadSquared. Whether your goal is high-volume calling, smart analytics, or international reach, these tools deliver strong value:
1. FreJun
FreJun offers a deeply embedded integration with LeadSquared. It lets users click-to-call, auto-log calls, drop voicemails, record conversations, and view call analytics within the CRM. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.
Key Features:
- One-click calling from LeadSquared
See How FreJun Integrates with Leading CRMs
- AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.
How FreJun’s AI Enhances Business Communication
- Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
- Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.
Discover How FreJun’s Call Recording Works
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
- Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
- Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
Best For: Sales and support teams looking for an all-in-one calling solution that simplifies workflows.
2. Exotel
Exotel is widely used across India and Southeast Asia. Its LeadSquared integration allows IVR, call tracking, and automated lead assignment for better response management. Exotel is a cloud-based platform that provides businesses with a range of communication tools, including a business phone system, customer call center solutions, and omnichannel engagement capabilities, to help them manage customer interactions and improve customer experience.
Key Features:
- Smart IVR routing
- Real-time call tracking in LeadSquared
- Lead auto-distribution
- Inbound & outbound campaign support
Pricing: Visit this page for pricing details.
G2 Rating: 4.3/5
Best For: Enterprises needing scalable customer support call workflows.
3. CallHippo
CallHippo offers global virtual numbers and integrates easily with LeadSquared, letting reps manage calls with full visibility into history and performance. It lets small business owners take and receive calls via Voice Over Internet Protocol (VOIP), making it a great choice for businesses that want to stay in close contact with customers without relying on traditional phone lines.
Key Features:
- Click-to-call with call logging
- Global virtual numbers in 50+ countries
- Voicemail and call queues
- Real-time activity updates in CRM
Pricing: The basic plan starts at $18/per month.
G2 Rating: 4.4/5
Best For: Businesses with global customers and remote teams.
4. Knowlarity
With strong IVR and cloud contact center features, Knowlarity’s integration with LeadSquared supports automated lead calling, agent call recording, and multi-agent routing. Knowlarity is a cloud communication business in India that provides excellent services. Some of them include outgoing calls, incoming calls, and missed call alerts. It helps customers connect directly to the customer care agent’s phone number using Knowlarity’s services
Key Features:
- Multi-level IVR
- Detailed analytics
- Voice API for custom workflows
- Agent-wise call tracking in LeadSquared
Pricing: The basic plan starts from $24/per month
G2 Rating: 4/5
Best For: Call-heavy industries like education, healthcare, and real estate.
5. Ozonetel
Ozonetel integrates with LeadSquared through its cloud contact center product, offering a complete solution for inbound/outbound calling. It is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers at scale.
Key Features:
- Auto-dialer and predictive dialer
- Omnichannel support (calls, SMS, WhatsApp)
- Instant call popups in LeadSquared
- Lead prioritization
Pricing: Visit this page for pricing details.
G2 Rating: 4.5/5
Best For: Companies with high-volume telesales or tele-support.
6. RingCentral
RingCentral’s LeadSquared integration allows users to call, record, and manage communications globally while syncing activity instantly with the CRM. Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.
Key Features:
- HD voice/video calls
- Cross-device calling
- Workflow automation triggers in CRM
- Team messaging and voicemail
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4/5
Best For: Midsize to large enterprises with distributed teams.
7. CloudTalk
A great fit for remote teams, CloudTalk provides virtual calling with intelligent call routing and CRM sync, enhancing LeadSquared’s contact tracking. CloudTalk is a VoIP system optimised for remote and distributed teams, offering flexible calling solutions and CRM integration.
Key Features:
- Skill-based routing
- Local numbers in 70+ countries
- Real-time dashboard
- Seamless two-way sync with LeadSquared
Pricing: The basic plan starts at $30/per month.
G2 Rating: 4.3/5
Best For: International teams doing remote outbound sales.
8. Vonage
Vonage offers global communication APIs and robust CRM integration. With LeadSquared, it enables programmatic calling and workflow-based automation. Vonage offers a cloud-based VoIP system with strong AI-powered automation and CRM integration. Vonage ensures smooth and professional communication. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.
Key Features:
- Voice, SMS, and WhatsApp APIs
- Workflow automation
- Global call support
- Call transcription and tracking
Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.
G2 Rating: 4.3/5
Best For: Tech-savvy teams that want more developer control.
9. Twilio
Twilio’s programmable voice capabilities make it a favorite for custom telephony needs. Zoho powers tailored call workflows. Twilio provides highly customizable APIs for businesses that need programmable voice, SMS, and video communication. Twilio is a cloud-based automatic solution that allows developers to integrate it with other communicative platforms with the help of its API. As the developers will integrate it with other software applications they can make it a scale communication services provider.
Why Twilio Works:
- Programmable APIs for voice, SMS, and video.
- Global reach with multi-country connectivity.
- Programmable APIs for voice, SMS, video, and authentication.
- Multi-channel communication via chat, WhatsApp, and email.
- Global reach with multi-country connectivity and localised phone numbers.
Pricing: Visit the Twilio page for pricing details
G2 Rating: 4.2/5
Best For: Companies needing full customisation and scalability.
Final Thoughts
If you’re using LeadSquared, your CRM is already powerful, but it becomes unstoppable when integrated with VoIP. These tools allow you to centralise communication, personalise follow-ups, and scale outreach globally — all without compromising productivity or CRM hygiene.
Whether you’re an enterprise scaling across regions or a growing startup selling to UAE clients, there’s a VoIP integration in this list that fits your tech stack, goals, and budget.
By adding smart calling capabilities to LeadSquared, you equip your team with the voice of velocity, accelerating deal cycles, improving support experiences, and building stronger customer relationships.
Built for Startups | CRM Synced | Global Number Support | Scalable from Day One
Further Reading: VoIP for Business Use in India: A 2025 Guide
FAQs
It allows reps to place calls directly from LeadSquared and automatically log the activity under the right contact. This helps maintain an accurate communication history and saves time on manual data entry.
Virtual numbers help businesses appear local when calling leads in other countries. This increases the likelihood of calls being answered and helps establish trust early in the conversation.
Many modern VoIP systems include AI-powered features that transcribe calls and generate summaries. These tools help managers review calls quickly and make coaching or handovers more efficient.
Yes, several of the tools listed offer affordable plans with essential features like local number support, CRM integration, and basic analytics, making them perfect for startups and growing teams.
By automatically syncing call data, these tools eliminate missed updates and ensure all interactions are tied to the right lead or contact. This improves visibility, accountability, and follow-up consistency.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.