Finding the right predictive outbound dialer software can take your India-based call centre operations to the next level. But with so many options out there, how do you know which one is best for your business? This listicle has you covered with the top 11 predictive dialer software providers catering to the Indian market. Meanwhile, get ready to boost productivity and take your call centre success into overdrive!
Predictive outbound dialers have revolutionized the way businesses conduct sales, customer outreach, and support operations. As we step into 2025, the demand for AI-powered, data-driven dialer solutions is higher than ever. Choosing the right predictive outbound dialer software can help businesses boost efficiency, enhance customer engagement, and maximize ROI. Here, we explore the top 11 predictive outbound dialer software solutions that stand out in 2025, with a special focus on FreJun, the best solution for modern businesses.
Table of contents
- What is the Best Predictive Outbound Dialer Software for Improving Agent Efficiency?
- 11 Best Predictive Outbound Dialer Software
- 1. FreJun
- 2. Voicent BroadcastByPhone
- 3. Noble Systems
- 4. ContactSPACE
- 5. PhoneBurner
- 6. VanillaSoft
- 7. DeepCall
- 8. Pulse
- 9. Talkdesk
- 10. Five9
- Impact of Predictive Dialers on Business Productivity
- Conclusion
- Frequently Asked Questions
What is the Best Predictive Outbound Dialer Software for Improving Agent Efficiency?
The best predictive dialers in 2025 prioritize smart call distribution, AI-driven insights, minimal idle time, and seamless CRM connectivity. Businesses need systems that boost agent talk time while reducing manual dialing and delays.
FreJun is one of the top choices for predictive outbound dialing it combines AI-powered calling, auto-dialing, CRM integration, and real-time analytics to maximize productivity and help teams scale outreach effortlessly.
11 Best Predictive Outbound Dialer Software
These are the 11 Best Predictive Outbound Dialer Software:
1. FreJun
FreJun emerges as a premier outbound dialer software provider in India, offering a potent communication platform laden with impactful calling features. Likewise, proficient in automating manual communication processes, FreJun significantly boosts team efficiency.
Key features: Virtual number, Autodial, voice broadcast, click-to-call, Dialer app, pre-recorded messages, and personalised SMS templates.
Pricing: The base price starts at $16.99mo
G2 Review: 4.9 out of 5
2. Voicent BroadcastByPhone
With customisable dialer algorithms and compliance-focused features, BroadcastByPhone is a leading choice. Additionally, their predictive dialer includes real-time campaign monitoring, call recording, and integrations with top CRMs. BroadcastByPhone offers plans specifically for the Indian market.
Key features: Built-in CRM, auto-dialer, predictive dialer, progressive dialer, preview dialer, and 2 voice channels.
Pricing: The base price starts at $19 per month.
G2 Review: Not rated
3. Noble Systems
Noble Systems offers an intelligent predictive dialer for outbound calls. Features like pacing options, compliance tools, and customisable dispositions help India call centres maximise productivity. Additionally, Noble Systems also provides real-time monitoring and extensive reporting capabilities.
Key features: Click-to-call, smart IVR, voice blaster, feedback, reporting, dashboards, and email integration.
Pricing: Contact the sales team for pricing details.
G2 Review: Not rated
4. ContactSPACE
ContactSPACE provides four different types of dialers – Predictive dialer, Progressive dialer, Preview dialer, and Power dialer. Additionally, you also get a simple manual dialer if you want complete control over your dialling strategy.
Features: Reporting, CRM integration, call recording, voice analytics, and call time optimisation.
Pricing: The basic plan starts at $105 per user per month.
G2 Review: 4.5 out of 5
5. PhoneBurner
PhoneBurner provides an easy-to-use cloud-based predictive dialer. Useful features for India call centres include lead management, disposition coding, CRM integrations, customisable security roles, and robust analytics. Additionally, you also get affordable plans that are scaled for operations of all sizes.
Key features: Call deliverability, workflow automation, reporting, virtual phone service, powerdialer, caller ID, Cadence, and CRM.
Pricing: The basic plan starts at $149/mo
G2 Review: 4.7 out of 5
6. VanillaSoft
Known for its intuitive interface, VanillaSoft offers a feature-packed predictive dialer. Tools like lead scoring, screen pop, customisable dashboards, and compliance features optimise outbound calls. Additionally, VanillaSoft caters to Indian call centres with India-specific dialer settings.
Key features: VoIP, call recording, predictive dialer, lead routing, sales intelligence, and logical branch scripting.
Pricing: Contact the sales team for pricing details.
G2 Review: NA
7. DeepCall
DeepCall is a cloud telephony solution that eliminates all the repetitive and error-prone tasks involved in dialling numbers manually. Nonetheless, to make the lives of the agents even simpler, this platform automatically takes notes during the call and maps the notes to the respective contact.
Other Key Features: Callback scheduling, real-time call monitoring, call recording, and contact list management.
Pricing: Contact the sales team for pricing details.
G2 Review: NA
8. Pulse
Pulse is a prominent communication service provider in India, that stands out with its advanced infrastructure tailored for delivering high-quality internet-based services. Likewise, with a focus on seamless connectivity, Pulse incorporates a predictive dialer, ensuring that your associates and customers are consistently linked.
Key Features: Virtual receptionist, IVR, recording, call routing, predictive caller, calling campaign, and voice mail.
Pricing: Contact the sales team for pricing details.
G2 Review: NA
9. Talkdesk
Talkdesk is a leading call centre software provider with an intelligent predictive dialer. Nonetheless, features like IVR, call recording, and real-time monitoring help optimise outbound calls. Thirdly, Talkdesk offers plans tailored for call centres operating in India.
Key Features: Voice engagement, AI-based agent assistance, Integrations, self-service authentication, and performance.
Pricing: The basic plan starts at $75/mo
G2 Review: 4.4 out of 5
10. Five9
Five9 is a great dialer solution tailored for small businesses. Secondly, the platform offers different types of dialers, such as Predictive Dialer, Progressive Dialer, and Power Dialer, all of which serve individual use cases for different companies.
Key Features: Reporting & Analytics, predictive dealer, agent desktop, multi-channel support, and blended inbound/outbound.
Pricing: The most basic plan starts at $149/mo.
G2 Review: 4.0 out of 5
Impact of Predictive Dialers on Business Productivity
| Business Aspect | Before Predictive Dialers | After Predictive Dialers |
| Agent Talk Time | 30% | 75% |
| Call Connection Rate | 40% | 85% |
| Lead Conversion Rate | 10% | 40% |
| Average Call Handling Time | 6 min | 3 min |
Conclusion
In summary, from cutting-edge technology to user-friendly interfaces, these providers offer a range of features that cater to the diverse needs of businesses seeking efficient outbound communication strategies. Additionally, as organisations strive to enhance customer relationships and boost productivity, investing in a reliable predictive outbound dialer becomes critical.
Choosing the right predictive outbound dialer software in 2025 is crucial for business success. Frejun stands out as the best solution with its AI-powered efficiency, seamless integrations, and real-time analytics. Whether you are a sales-driven company, a customer support team, or a service provider, investing in the right dialer software can elevate your business operations to the next level.
Further Reading: 11 phenomenal outbound calling software for businesses in India
Frequently Asked Questions
Predictive dialing uses algorithms to automatically call numbers and route live answers to available agents. FreJun uses this approach to reduce idle time and increase conversation rates.
FreJun is ideal for lead generation thanks to features like automated follow-ups, smart call scheduling, and seamless CRM syncing.
Yes, and FreJun stands out with plug-and-play integrations for Salesforce, Zoho, HubSpot, and more—keeping your sales pipeline organized and efficient.
FreJun uses intelligent call pacing and routing to ensure agents spend more time talking and less time waiting.
Absolutely. FreJun is cloud-based and browser-friendly, making it ideal for remote teams who need consistent performance from any location.
Predictive dialing calls multiple numbers at once and connects only answered calls, while power dialing dials one number at a time. FreJun supports both modes depending on your team’s needs.
Yes. FreJun ensures compliance with features like call recording, time-zone filtering, and detailed call logs for auditing and monitoring.