Microsoft Dynamics 365 Integration
Suite of business apps for efficiency and customer experiences.
Overview
Make calls from your Microsoft Dynamics account using FreJun-Dynamics 365 integration. Improve your calling process through call automation.
Features
- Click to call: Make calls from Dynamics 365 with a single click. Just click on the call button next to the phone numbers in Dynamics 365. FreJun will take care of the rest.
- Call Records: All the incoming and outgoing calls get logged under the contact’s activity for easy access and review.
- Call insights: The user can add more information such as call reason and call outcome to each call.
- Daily call analytics: Managers receive Daily call reports and Analytics for training purposes.
Benefits
- FreJun’s Dynamics 365 integration makes it easier to make calls from your Dynamics 365 account. All incoming and outgoing calls get logged under the contact’s profile. Track the interaction history and hiring progress using this data.
- Metadata like call reason, call outcome and notes are added to the contact’s activity. This information, along with the call recording, can be used to understand the call’s context and creates a smooth call.
- Make your business completely mobile by making calls from any location, experience high-quality calls and high call pick-up rates from the FreJun android app, and get the calls logged in Dynamics 365.
Links
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