Benefits of using Voice Broadcast
Improve Customer Experience
Boost customer satisfaction by efficiently routing calls to the appropriate department or agent, minimizing wait times and reducing the call abandonment rate.
Increase Employee Productivity
Improve employee workflow and productivity by balancing call volume and providing specific call availability times on a per-agent basis.
After-hours message
Stay connected with your customers even outside of business hours. Set a pre-recorded message that will greet callers and provide important information even when you’re not available to answer the call.
Reasons to choose FreJun
Offers a complete suite of solutions
We provide you with a contact center, a virtual number, toll-free numbers, and call and sticky routing.
Improved call pickup rates
FreJun drastically improves call pickups through Truecaller on the virtual number.
Powerful analytics engine
Our inbuilt analytics engine lets track your team’s performance and identify bottlenecks in your process instantly.
What our customers say about us
FreJun is an excellent platform for calling & maintaining records of calls. The product is user friendly with great analytics on reports which makes calling more productive. My most liked feature is its integration with several other platforms, virtual business number & WhatsApp option.
FreJun has made the job of our recruiters easier by automating the manual work of calling candidates one after the other in a monotonous fashion. Calling time of recruiters has considerably reduced; therefore, recruiters are able to allocate their bandwidth on other tasks and be more productive.
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