Skip to content 
Have you ever wondered how businesses manage seamless communication without owning multiple physical phone lines? One of the biggest shifts in modern business communication is the adoption of FreJun’s virtual phone service solutions that run entirely over the internet. These systems let companies take calls, route them smartly, and measure performance without traditional hardware.
Today’s market demands agility, especially for teams working remotely or handling international calling. With a virtual number setup, businesses can support remote agents, maintain consistent presence across regions, and scale effortlessly. Platforms like FreJun combine virtual numbers, cloud calling, and analytics to help teams deliver better support, smarter sales outreach, and greater efficiency across channels.
Ready to get started? Sign up here.
Want a walkthrough first? Book a quick demo.
Table of contents
- What Is a Virtual Number and How Does It Work?
- What Is the Difference Between a Virtual Number and a VoIP Number?
- How FreJun Simplifies Virtual Number Management?
- Which Virtual Number Providers Have the Best International Coverage?
- Which Are the Best Virtual Number Providers for Businesses?
- Key Takeaways
- Final Thoughts
- FAQs
What Is a Virtual Number and How Does It Work?
A virtual number is a phone number that isn’t tied to a physical landline or SIM card. Instead, it operates over the internet and integrates with software systems to manage calls, track performance, and streamline workflows. This flexibility makes virtual numbers ideal for modern teams who need accessible, scalable communication solutions without the overhead of legacy systems.
Virtual numbers support features like intelligent call routing, voicemail, call recording, and analytics all delivered via internet connections. They also enable businesses to assign numbers in specific cities or countries, giving customers a local touch even if support agents are elsewhere. By decoupling numbers from hardware, companies can harness more advanced communication capabilities, which boosts professionalism and supports growth.
What Is the Difference Between a Virtual Number and a VoIP Number?
Many people use the terms “virtual number” and “VoIP number” interchangeably, but they’re not exactly the same. A VoIP number specifically refers to voice communication delivered over the internet (Voice over Internet Protocol). A virtual number, on the other hand, is the phone number itself and it can be routed over VoIP, cloud systems, or hosted PBX platforms.
In practice, most modern virtual numbers use VoIP technology because it’s cost‑effective and flexible. VoIP enables features businesses love like call forwarding, simultaneous ring, and CRM integration. But a virtual number also includes the management layer: analytics, smart routing, and system integrations that turn calls into data, not just phone traffic.
Ready to get started? Sign up here.
Want a walkthrough first? Book a quick demo.
How FreJun Simplifies Virtual Number Management?
FreJun makes virtual number management simple, powerful, and adaptable. Instead of separate tools for calling, tracking, and CRM workflows, FreJun combines them into one platform that supports both support teams and sales teams.
- Easy setup: Teams can assign virtual numbers in minutes without technical overhead or hardware costs.
- Smart call routing: Calls automatically go to the right agent based on rules, availability, or department.
- CRM integration: Every call is logged with customer records, giving teams full visibility and context.
- Detailed analytics: Managers can see call volumes, outcomes, agent performance, and more.
- Scalable infrastructure: Whether a startup or growing enterprise, numbers can be added without limits.
This combination of features turns every call into an opportunity to serve better, sell smarter, and improve operations.
Which Virtual Number Providers Have the Best International Coverage?
When your business serves customers across borders, international presence matters. Below is a comparison of providers that excel at supporting virtual numbers with broad global reach and robust features.
How To Choose
- If you want deep CRM connectivity and team productivity, FreJun stands out.
- Enterprises needing rich contact center tools may prefer RingCentral.
- Startups and remote teams often appreciate OpenPhone’s simplicity.
- Grasshopper works well for businesses new to virtual numbers needing basic functionality.
Which Are the Best Virtual Number Providers for Businesses?
Choosing the right virtual number provider is crucial for businesses looking to expand their reach, improve customer engagement, and streamline communication. With options ranging from feature-rich platforms for large teams to simple solutions for startups, each provider offers unique advantages. Understanding pricing, cloud calling, business number solutions, and international coverage can help you select a provider that fits your team’s size, workflow, and growth plans.
1. FreJun
FreJun offers a powerful blend of virtual number management, cloud calling, and CRM integration. It supports local, toll‑free, and international calling, with detailed analytics and smart call routing. Ideal for teams scaling customer support and sales with data‑driven performance insights.
- Quick setup of local, toll-free, and international numbers.
- Advanced analytics for tracking call outcomes and agent performance.
- Seamless CRM integration for sales and support workflows.
- Flexible pricing for startups, SMEs, and growing teams.
Pricing: Standard: Begins at $14.49 per user, per month
Professional: Starts at $16.69 per user, per month
G2 Reviews: 4.9/5
Book a FreJun Demo to see how FreJun can transform your business communication
2. RingCentral
RingCentral is a robust enterprise‑grade solution with extensive global coverage. As one of the leading VoIP providers, it includes advanced call handling, team messaging, and contact center tools. Pricing scales with feature sets from basic numbers to fully featured communication suites.
- Global reach with local and toll-free number options.
- Advanced cloud calling features including call routing and conferencing.
- Integrated messaging and collaboration tools for teams.
- Scalable pricing suitable for small businesses to large enterprises.
Pricing: Starts at $20 per month
G2 Rating: 4.0/5
3. Vonage
Vonage supports virtual and toll‑free numbers across many regions, making global expansion straightforward. With strong API support, VoIP functionality, and mobile app connectivity, businesses can build flexible business number solutions without complicated setup.
- Reliable international calling and toll-free support.
- Easy integration with CRMs and business tools.
- Mobile app support for calls and messaging on the go.
- API access for custom workflows and automation.
Pricing: See complete plans here
G2 Reviews: 4.2/5
4. Aircall
Aircall focuses on collaboration for sales and support teams. It integrates with CRMs and helpdesk tools while providing local and international numbers. Its cloud calling features include shared call inboxes, call monitoring, and performance analytics, helping teams work together more effectively.
- Local and international number support for global teams.
- Shared inbox and call routing for team collaboration.
- Built-in analytics and call monitoring for performance improvement.
- Seamless CRM integration for tracking leads and support requests.
Pricing: The basic plan starts at $30 per month.
G2 Rating: 4.3/5
5. Nextiva
Nextiva combines voice, CRM integration, and reporting for a unified communication experience. Its pricing includes features like voicemail‑to‑email, call recording, and multiple number support. The global reach enables businesses to deploy virtual numbers for local and international operations.
- Unified cloud calling platform with multiple number management.
- Voicemail, call recording, and analytics included.
- Scalable for domestic and international teams.
- Integrates with CRM and other productivity tools.
Pricing: Starts at $23 per month
G2 Reviews: 4.5/5
6. OpenPhone
OpenPhone is ideal for startups and remote teams looking for simple yet scalable virtual number plans. It supports both local and international numbers, shared inboxes, and team features, making it easy to handle calls and SMS from one app without traditional hardware.
- Quick setup of virtual phone service for small teams.
- Shared inbox for team collaboration and messaging.
- Supports local and international numbers.
- Affordable pricing for startups and growing businesses.
Pricing: Starts from $15 per month
7. Grasshopper
Grasshopper offers an affordable entry into virtual numbers with local and toll‑free options. While more basic than some competitors, it’s a strong fit for small businesses needing business number solutions without complexity. Easy setup and simple pricing make it a good value choic
- Simple setup of local and toll-free numbers.
- Mobile and desktop app support for easy call management.
- Affordable pricing ideal for small businesses.
- Call forwarding, voicemail, and basic cloud calling features included.
Pricing: See all plans
G2 Reviews: 3.9/5
Key Takeaways
Virtual numbers have become essential for modern businesses seeking flexibility, professionalism, and measurable communication impact. Whether you’re improving support with customer service tools, enhancing sales calling conversions, or expanding globally with international calling, virtual numbers transform how teams connect and perform.
Platforms like FreJun make this transition smooth by combining cloud calling, analytics, CRM integration, and scalability into a single, powerful solution. By using the right provider and number types local, toll‑free, or international companies can strengthen brand presence, improve engagement, and scale without technical friction. Virtual numbers aren’t just tech upgrades they’re strategic assets that shape customer experiences and support growth.
Final Thoughts
Innovation in business communication means adapting to how customers expect to connect today: instantly, intelligently, and consistently. Virtual numbers do more than replace traditional phone lines they enable smarter, data‑driven conversations.
With platforms like FreJun, teams can manage virtual numbers with ease, get insights into every call, and align operations for stronger performance across support, sales, and global outreach. As remote work grows and customer expectations rise, virtual numbers and cloud systems will continue to be cornerstones of professional communication. Review your call analytics monthly to optimize routing rules, adjust number types, and improve customer experiences across channels.
Further Reading: Top 9 VoIP Providers: Best Cloud Calling & Business Phone Systems Compared
Sign up with FreJun to simplify business communication and improve support efficiency.
Book a FreJun Demo to see how FreJun can transform your business communication
FAQs
Yes, many modern providers, especially FreJun, support virtual numbers with international calling capabilities.
Virtual numbers integrate calling with software features like analytics and routing. VoIP describes the technology that carries voice over the internet they often work together.
Yes. With features like intelligent call routing and CRM tie‑ins, sales teams can track outcomes and refine strategies.
Absolutely. Providers like FreJun, OpenPhone, and Grasshopper tailor plans that scale with needs.
Yes. Most platforms allow handling multiple virtual numbers (local, toll‑free) on desktops or mobile devices.
Yes. Platforms like FreJun provide detailed call tracking, reporting, and performance dashboards.
No, virtual systems remove the need for hardware and typically cost less than traditional phone setups.
Many virtual numbers, including those via FreJun, can be set up in minutes.
Yes, they enable distributed agents to handle calls seamlessly via internet connectivity.
Yes, CRM integration is a major benefit of modern virtual providers like FreJun, syncing data and improving workflows.