Call automation for data driven teams | FreJun

  • How to create a new contact list for Autodial?
  • File format for contact list
  • How to add new contacts to the existing contact list?
  • What should I do if the uploaded .csv file is not supported?
  • How to make calls using the Autodial feature?
  • How many contacts can you Autodial at a time?

How to create a new contact list for Autodial?

You can create a new contact list for Autodial by following the video tutorial below:

File format for contact list

You can use .CSV, .XLSX, .XLS files to upload the contacts list.

How to add new contacts to the existing contact list?

You can add new contacts to existing contact list by following the video tutorial below:

What should I do if the uploaded .csv file is not supported?

Check if there are any errors in the uploaded. The data in the .csv file should be in a specific format. You can download the sample .csv file by clicking here.
If you are facing the same error after following the above steps, then you can contact us at [email protected] with the document that you have trouble uploading.

How to make calls using the Autodial feature?

You can make calls using the auto-dial feature by following instructions in the below video,

How many contacts can you Autodial at a time?

At any given time you can add 100 contacts in Autodial.