Last updated on October 30th, 2026 at 01:27 pm
AI Summary: This article covers the top 9 calling software for recruitment and staffing agencies in Singapore, comparing tools on pricing, ATS integration, AI features, and compliance with Singapore’s PDPA and IMDA regulations. According to the Infocomm Media Development Authority (IMDA), Singapore’s digital communications infrastructure continues to expand, making cloud telephony a core operational tool for recruitment teams. Staffing agencies in Singapore need calling software that connects directly to their ATS, logs every candidate interaction automatically, and meets Do Not Call (DNC) Registry requirements. FreJun delivers all three, with plans from $14.49/user/month, native ATS sync, and a 4.9/5 G2 rating.
Key criteria in this comparison: We ranked these platforms on pricing transparency in USD, depth of ATS and CRM integration, AI calling features, Singapore PDPA and DNC Registry compliance support, and verified user ratings, since these factors most directly affect a Singapore recruitment team’s daily workflow and total cost.
Quick Answer: The best calling software for recruitment and staffing agencies in Singapore is FreJun, rated 4.9/5 on G2. It starts at $14.49/user/month, integrates natively with leading ATS platforms including Bullhorn and Zoho Recruit, and supports Singapore’s PDPA and DNC Registry compliance requirements out of the box.
The best calling software for recruitment and staffing agencies in Singapore combines ATS-native call logging, AI-powered candidate summaries, and local compliance support so recruiters can reach more candidates without switching tabs or entering data manually.
What is calling software for recruitment and staffing agencies in Singapore?
Calling software for recruitment and staffing agencies in Singapore is a cloud-based telephony platform that lets recruiters place, receive, and log candidate calls directly from their ATS (Applicant Tracking System) or CRM, without manual data entry. The best platforms go beyond basic VoIP by offering auto dialers, AI call summaries, call recording, and bidirectional ATS sync so every candidate interaction is captured automatically. They also support local virtual numbers, so Singapore-based agencies can display a local caller ID when reaching candidates across the region. Because Singapore’s Personal Data Protection Act (PDPA) and the IMDA-administered DNC Registry govern outbound calling, the right platform must also enforce compliant outreach workflows by default.
Singapore’s recruitment sector is growing quickly. The cloud telephony market across Southeast Asia is projected to expand at a double-digit CAGR through 2030, according to Grand View Research, as staffing agencies replace legacy desk phones with integrated calling platforms. The broader shift toward cloud telephony for recruitment in India mirrors what Singapore agencies are experiencing as legacy desk phones are replaced with integrated calling platforms.
Agencies operating across the Gulf region may also want to review calling software for recruitment and staffing agencies in the UAE to see how compliance and pricing differ from Singapore. What separates basic tools from the best platforms in Singapore is native ATS integration, built-in DNC Registry compliance, and AI features that reduce the manual work recruiters do after every call. Recruitment agencies evaluating options outside Singapore can also compare the best calling software for recruitment agencies in India to understand how regional requirements shape platform choice.
Which calling software for recruitment and staffing agencies in Singapore rank highest?
The table below compares all nine platforms on best use case, starting price, and free trial availability so you can shortlist quickly before reading the full profiles.
| # | Provider | Best for | Starting price (USD) | Free trial |
|---|---|---|---|---|
| 1 | FreJun ⭐ | ATS-native AI calling | $14.49/user/month | Yes, 3 days |
| 2 | JustCall | Sales-led recruiting teams | $19/user/month | Yes, 14 days |
| 3 | Ringover | Multi-channel recruiting teams | $15/user/month | Check website |
| 4 | CloudCall | Staffing and recruitment teams | Contact sales | Check website |
| 5 | CloudTalk | High-volume recruiting teams | $19/user/month | Check website |
| 6 | Aircall | Staffing and sales teams | Contact sales | Check website |
| 7 | Dialpad | AI-first calling teams | Contact sales | Check website |
| 8 | CallHippo | Budget virtual numbers | Contact sales | Check website |
| 9 | CoRecruit | Recruitment-specific calling | Contact sales | Check website |
FreJun leads on ATS integration depth and AI features. Scroll for the full breakdown of each tool, including features, pros, cons, pricing, and ideal use case. Agencies operating across the Gulf region may also want to review calling software for recruitment and staffing agencies in the UAE to see how compliance and pricing differ from Singapore.
“Recruiters who switch from a standalone dialer to an ATS-native one typically see call logging time drop to zero within the first week. That is the real productivity gain, not the dialer itself. When every call auto-logs with a transcript and sentiment score, your team spends time placing the next call, not writing notes about the last one.”
— Subhash Kalluri, Co-Founder and CEO, FreJun
How to choose the best calling software for recruitment and staffing agencies in Singapore?
Choosing the right calling software for recruitment and staffing agencies in Singapore means matching the platform’s capabilities to your team’s actual workflow, not just picking the tool with the longest feature list. Work through these five steps before committing to a platform.
Step 1: Map your team size, call volume, and recruiting workflow
Start by counting how many recruiters place outbound calls daily and how many candidate calls your agency handles each week. A team of five making 50 calls a day needs a different tool than a team of 50 making 500. If your workflow involves sourcing candidates from job boards, calling them, and updating an ATS record, you need a platform with a built-in auto dialer and ATS sync. If your team also handles inbound candidate inquiries, call routing and IVR (Interactive Voice Response) matter too. Define these requirements before evaluating any vendor. Recruitment teams weighing dialer options more broadly can also explore how a sales dialer for recruitment agencies compares in terms of throughput and workflow fit.
Step 2: Identify must-have features for Singapore recruitment operations
Singapore recruitment teams typically need local virtual numbers so candidates see a familiar caller ID, ATS integration so call records sync automatically, and call recording for quality review. AI call summaries are increasingly important because they cut the time recruiters spend writing notes after each call. Separate the must-haves from the nice-to-haves early. A platform with a great auto dialer but no ATS sync will still require manual data entry, which defeats the purpose of the tool.
Step 3: Check Singapore-specific compliance requirements
Singapore’s IMDA (Infocomm Media Development Authority) administers the Personal Data Protection Act (PDPA) and the Do Not Call (DNC) Registry. Any outbound calling platform used by a Singapore staffing agency must support DNC Registry checks before dialing, since calling a registered number without consent can result in fines. Confirm that your shortlisted platform either integrates with the DNC Registry directly or provides workflow controls that enforce compliance. PDPA also governs how candidate data is stored and processed, so check where the platform stores call recordings and transcripts.
Step 4: Evaluate pricing in USD, billing flexibility, and contract terms
Most calling platforms price in USD for Singapore customers. Compare per-user monthly costs, per-minute calling rates, and the cost of local Singapore virtual numbers separately, since these are often billed as add-ons. Ask whether the vendor offers monthly billing or requires an annual contract. A platform that locks you into a 12-month commitment before you have validated the tool’s fit with your ATS is a risk. FreJun offers monthly, quarterly, half-yearly, and annual billing options, so teams can start without a long-term commitment.
Step 5: Trial shortlisted tools with your actual ATS and calling workflow
A free trial is the only reliable way to confirm that a platform’s ATS integration works the way the vendor describes. FreJun offers a 3-day free trial for up to 5 users with full access, so your team can test click-to-call, auto call logging, and AI summaries inside your real ATS before paying. When trialling any platform, run at least 20 live calls and check whether every call appears in your ATS with the correct duration, recording link, and disposition. If manual steps are still required after the trial, the integration is not deep enough for a high-volume recruitment team.
Why recruitment and staffing teams need specialised calling software for recruitment and staffing agencies in Singapore
- Recruiters lose 15 to 20 minutes per day entering call notes manually into their ATS, time that could go toward placing the next candidate call.
- Candidates in Singapore expect a local caller ID. Calls from unrecognised international numbers are frequently ignored, which reduces connection rates and slows placement timelines.
- Singapore’s DNC Registry and PDPA create legal obligations for outbound calling that generic VoIP tools do not enforce, leaving agencies exposed to compliance risk.
Top 9 calling software for recruitment and staffing agencies in Singapore
1. FreJun – ATS-native AI calling platform for Singapore recruiters
FreJun is a CRM-native cloud telephony platform built for recruitment and staffing teams, and it is the top-rated calling software for recruitment and staffing agencies in Singapore with a 4.9/5 G2 score.
Best for: ATS-native AI calling with zero manual logging
Key features
- Click-to-Call via Chrome extension: FreJun detects phone numbers on any webpage, ATS record, or spreadsheet. One click places the call and auto-logs it to your ATS with duration, recording link, timestamp, and disposition. No manual entry is required.
- Four-mode auto dialer: Progressive, Power, Predictive, and Preview modes let your team match dialing speed to campaign type. Predictive dialing maximises throughput for high-volume sourcing, while Preview mode suits senior recruiters handling high-value placements.
- AI call summaries and sentiment analysis: After every call, FreJun generates a sentiment score, talk-ratio breakdown, 2 to 3 sentence summary, and a full searchable transcript with speaker labels. These sync automatically to the candidate’s ATS record.
- Native ATS integration with bidirectional sync: FreJun connects natively with Bullhorn, Zoho Recruit, iSmartRecruit, and LeadSquared. Every call record flows in and out automatically, so your ATS stays current without any manual steps. See FreJun integrations for the full list.
- Singapore virtual numbers: Local Singapore numbers are available instantly, so candidates see a familiar caller ID. Multiple numbers per account let different teams or campaigns use separate lines.
- WhatsApp follow-ups: FreJun auto-sends a personalised WhatsApp message after a missed or completed call using pre-set templates. No manual action from the recruiter is needed.
- Call routing and IVR: The drag-and-drop IVR builder handles inbound candidate inquiries with round-robin, time-based, or skill-based routing. No coding is required.
Pros and cons
| Pros | Cons |
|---|---|
| Native bidirectional ATS sync with no Zapier required | 3-day trial is shorter than some competitors’ 14-day offers |
| AI summaries and sentiment scores auto-sync to every candidate record | Advanced predictive dialing requires the Professional plan |
| Setup takes under one hour from Chrome extension install to first call | Per-minute calling credits are separate from the monthly plan fee |
Pricing and ratings
Pricing (USD): Standard Plan at $14.49/user/month. Professional Plan at $16.69/user/month. Both plans include a Singapore virtual number and $5 in calling credits. Per-minute rates apply for outbound calls. Monthly, quarterly, half-yearly, and annual billing are all available. See full pricing
G2 rating: 4.9/5
Why it works for recruitment and staffing agencies: FreJun’s recruitment workflow eliminates the two biggest time drains for Singapore recruiters: manual call logging and tab-switching between the dialer and the ATS. As of 2026, FreJun’s analysis of 300+ client accounts found that teams using AI-transcribed calls reduced manual note-taking time by 40%, and teams using the auto dialer see an average 3x increase in daily call volume.
Why FreJun is the top recommendation
Why FreJun ranks #1 for Singapore recruitment agencies: FreJun holds a 4.9/5 G2 rating, starts at $14.49/user/month in USD for Singapore teams, and supports PDPA-compliant call recording and DNC Registry workflows. Its CRM-native architecture means every candidate call is logged, transcribed, and sentiment-scored automatically inside your ATS, which is a capability no standard VoIP tool provides. Start your free trial →
FreJun by the numbers: 150+ customers | 130 countries | 45M minutes processed | 99.999% uptime | Setup in under 1 hour
2. JustCall – Cloud calling and SMS for sales-led recruiting teams
JustCall is a cloud phone system with calling, SMS, and AI tools for business teams, and it is a solid calling software for recruitment and staffing agencies in Singapore that prioritise outbound SMS alongside voice.
Best for: Sales-led recruiting teams needing SMS outreach
Key features
- Combine phone and SMS outreach in one platform so recruiters can follow up a missed call with a text immediately, without switching tools.
- AI call scoring and coaching flags calls that need review, so team leads can give targeted feedback without listening to every recording.
- Dialer workflows speed up candidate follow-up by queuing calls automatically based on campaign lists.
- CRM and ATS activity sync keeps candidate records current, with a native Recruitee integration documented for recruiting workflows.
- IVR and analytics manage inbound recruiter call traffic and surface call volume trends by team or campaign.
Pros and cons
| Pros | Cons |
|---|---|
| Built-in SMS campaigns let recruiters run voice and text outreach from one platform | Reviewers report inconsistent call quality on APAC routes, which matters for Singapore teams |
| 100+ integrations cover most CRM and ATS platforms used by Singapore agencies | Slower support response times reported by reviewers, which can delay issue resolution |
| Calls, texts, email, and WhatsApp are available in one workspace | Managing multiple channels in one workspace can overwhelm smaller teams without clear workflow processes, increasing the risk of missed follow-ups |
Pricing and ratings
Pricing (USD): Plans start at $19/user/month. A 14-day free trial is available with no credit card required. USD pricing applies for Singapore customers. See full pricing
Why it works for recruitment and staffing agencies: JustCall suits Singapore recruitment teams that run high-volume SMS follow-up campaigns alongside voice outreach. But teams that need deep, bidirectional ATS sync without Zapier should compare it carefully against platforms with native ATS connectors.
3. Ringover – Multi-channel communication platform for recruiting teams
Ringover is an all-in-one business phone and communication platform for sales, support, and recruitment teams, and it is used as calling software for recruitment and staffing agencies in Singapore that need calls, messages, and video in one workspace.
Best for: Multi-channel recruiting teams
Key features
- Keep calls, messages, email, social, and video in one workspace so recruiters handle all candidate touchpoints without switching platforms.
- Call recording and real-time recruiter feedback let team leads coach without waiting for a weekly review session.
- Every candidate interaction is tracked in a single timeline, so the full history is visible before the next call.
- Calls to 110+ countries are supported with IVR and analytics, which suits Singapore agencies placing candidates across Southeast Asia.
- The Empower product connects to 100+ ATS systems including Bullhorn and Loxo, so existing ATS workflows are not disrupted.
Pros and cons
| Pros | Cons |
|---|---|
| All candidate communication channels in one platform reduces tool sprawl | No confirmed Singapore local number availability in public documentation |
| 100+ ATS integrations via the Empower product cover most staffing agency stacks | USD pricing with no confirmed SGD billing option for Singapore teams |
| Real-time coaching and interaction tracking support recruiter development | Free trial availability is not confirmed on the public pricing page |
Pricing and ratings
Pricing (USD): Plans start from $15/user/month on a 12-month commitment. Smart plan at $21/user/month and Business plan at $44/user/month are also available. USD pricing applies for Singapore customers. See full pricing
Why it works for recruitment and staffing agencies: Ringover suits Singapore agencies that want a single platform for voice, messaging, and video. But teams that need confirmed local Singapore numbers should verify availability directly with the vendor before committing.
4. CloudCall – Softphone calling with recruiting software integrations
CloudCall is a cloud telephony and softphone tool used in recruiting workflows, and it is positioned as calling software for recruitment and staffing agencies in Singapore that already use specific recruiting software platforms.
Best for: Staffing teams with existing recruiting software
Key features
- Softphone calling lets recruiters place and receive calls from a desktop or laptop without a physical handset, which suits Singapore’s hybrid working environment.
- Mobile access means recruiters can handle candidate calls from anywhere, not just from a fixed desk.
- Recruiting software integrations connect CloudCall to existing ATS platforms so call records appear alongside candidate profiles.
- Candidate outreach workflows are built into the platform, so recruiters follow a consistent process for each sourcing campaign.
- Call-handling workflows manage inbound candidate inquiries with routing rules that match your team’s structure.
Pros and cons
| Pros | Cons |
|---|---|
| Purpose-built for recruiting workflows rather than generic sales calling | Pricing is not publicly listed, so budget planning requires a sales conversation |
| Mobile access supports Singapore’s flexible working patterns | Specific ATS integrations and sync direction are not confirmed in public documentation |
| Softphone design removes the need for physical phone hardware | Free trial availability is not confirmed |
Why it works for recruitment and staffing agencies: CloudCall suits Singapore staffing agencies that are already using a specific recruiting platform and want a calling layer that connects to it. Since pricing requires a sales conversation, it is better suited to teams with a defined budget and a clear ATS requirement than to agencies still evaluating options.
5. CloudTalk – AI-powered VoIP for high-volume candidate outreach
CloudTalk is an AI-powered VoIP and contact-centre platform used by recruiting teams and staffing agencies, and it is a capable calling software for recruitment and staffing agencies in Singapore handling large candidate pipelines.
Best for: High-volume recruiting teams
Key features
- Candidate calls and texts tie directly to ATS and CRM records so every interaction is logged without manual entry.
- Local and international numbers let Singapore agencies display a local caller ID when reaching candidates across the region.
- IVR and call routing manage interview scheduling and inbound candidate inquiries with structured workflows.
- Call recording and review tools let team leads audit candidate conversations and give targeted recruiter feedback.
- AI Voice Agents automate initial candidate prescreening and interview feedback collection, reducing the time recruiters spend on early-stage calls.
- The Auto Dialer reportedly increased call volume 2.5x in 8 months for one reviewed team, according to G2 reviewer summaries.
Pros and cons
| Pros | Cons |
|---|---|
| G2 reviewers praise call quality and ease of use | Requires integration with a separate ATS for complete functionality |
| Auto Dialer increased call volume 2.5x in 8 months per reviewer data | Advanced features require higher-tier plans, raising the per-user cost |
| AI Voice Agents automate early-stage candidate prescreening | AI Voice Agents automate early-stage candidate prescreening |
Pricing and ratings
Pricing (USD): Lite plan starts at $19/user/month. USD pricing applies for Singapore customers. See full pricing
Why it works for recruitment and staffing agencies: CloudTalk suits Singapore recruitment teams running high-volume outbound sourcing campaigns where call throughput is the primary metric. Teams that need a single platform with native ATS sync built in, rather than a separate integration layer, should compare it against platforms where the ATS connection is native rather than configured separately.
6. Aircall – Browser-based calling for staffing and sales teams
Aircall is a cloud phone system used by staffing teams and recruiting workflows, and it is a recognised calling software for recruitment and staffing agencies in Singapore that need browser-based calling with CRM integrations.
Best for: Staffing teams needing browser-based calling
Key features
- Browser-based calling means recruiters place and receive calls from any computer without installing a separate desktop app.
- Call routing directs inbound candidate inquiries to the right recruiter based on team structure or availability.
- Call recording captures every candidate conversation automatically so team leads can review calls for quality and compliance.
- Analytics surface call volume, response rates, and team performance data in a central dashboard.
- CRM integrations connect Aircall to popular platforms so call activity appears alongside contact records.
Pros and cons
| Pros | Cons |
|---|---|
| Browser-based design requires no hardware and minimal IT setup | Pricing is not publicly listed, requiring a sales conversation to get a quote |
| Call recording and analytics support PDPA-compliant candidate data handling | Specific ATS integration depth for Singapore recruiting platforms is not confirmed publicly |
| CRM integrations cover major platforms used by Singapore staffing agencies | Free trial availability is not confirmed on the public site |
Why it works for recruitment and staffing agencies: Aircall suits Singapore staffing teams that want a clean, browser-based calling experience with CRM connectivity. Since pricing requires a sales call, it is better suited to teams with a clear budget and an existing CRM than to agencies still in the evaluation stage.
7. Dialpad – AI-powered business communications for calling teams
Dialpad is an AI-powered business communications platform for calling, messaging, and meetings, and it is used as calling software for recruitment and staffing agencies in Singapore that prioritise AI call summaries and voicemail transcription.
Best for: AI-first calling teams
Key features
- AI call summaries are generated automatically after every call so recruiters do not need to write notes manually.
- Voicemail transcription converts missed candidate messages to text so recruiters can read and prioritise callbacks without listening to each voicemail.
- Call routing and IVR direct inbound candidate inquiries to the right team member based on availability or skill.
- Analytics track call volume, talk time, and team performance across the recruiting team.
- SMS and messaging let recruiters follow up a call with a text from the same platform.
Pros and cons
| Pros | Cons |
|---|---|
| AI call summaries and voicemail transcription reduce post-call admin time | Pricing is not publicly listed, requiring a sales conversation |
| Unified calling, messaging, and meetings reduce the number of tools recruiters manage | ATS integration depth for Singapore recruiting platforms is not confirmed in public documentation |
| Analytics give team leads visibility into recruiter call activity | Free trial availability is not confirmed on the public pricing page |
Why it works for recruitment and staffing agencies: Dialpad suits Singapore recruitment teams that want AI-generated call summaries and a unified communications platform. Teams that need a dedicated auto dialer with multiple dialing modes for high-volume sourcing should compare it against platforms where the dialer is a core feature rather than an add-on.
8. CallHippo – Budget virtual numbers for recruitment teams
CallHippo is a cloud phone system centred on virtual numbers, and it is positioned as a budget-friendly calling software for recruitment and staffing agencies in Singapore that need local and international numbers without a high per-user cost.
Best for: Budget-conscious teams needing virtual numbers
Key features
- Virtual local and international numbers let Singapore recruiters display a local caller ID when reaching candidates in different markets.
- Outbound calling with call routing handles both sourcing campaigns and inbound candidate inquiries from one platform.
- Call recording captures candidate conversations for quality review and PDPA compliance documentation.
- Team calling features let multiple recruiters share a number or queue, which suits small Singapore staffing teams.
- Basic analytics track call volume and team activity so managers can monitor recruiter output.
Pros and cons
| Pros | Cons |
|---|---|
| Budget-friendly positioning suits small Singapore staffing agencies with limited tool budgets | Pricing requires a sales conversation, so upfront cost comparison is difficult |
| Virtual number provisioning covers local and international markets relevant to Singapore recruiters | ATS integration depth is not confirmed in public documentation |
| Team calling features support shared number workflows for small teams | AI calling features are not confirmed, which limits post-call automation |
Why it works for recruitment and staffing agencies: CallHippo suits small Singapore staffing agencies that need virtual numbers across multiple markets at a low per-user cost. Teams that need a built-in auto dialer, AI summaries, or deep ATS integration should evaluate platforms with those features as core offerings rather than add-ons.
9. CoRecruit – Recruitment-specific calling software
CoRecruit is recruitment-specific calling software built for staffing workflows, and it is a niche calling software for recruitment and staffing agencies in Singapore that want a tool designed specifically for the recruiting use case rather than a general business phone system.
Best for: Recruitment-specific calling workflows
Key features
- Candidate calling is the core workflow, so the platform is designed around recruiter tasks rather than general sales or support use cases.
- Staffing workflow tools guide recruiters through a structured outreach process for each candidate, reducing missed steps.
- Call logging captures every candidate interaction automatically so the ATS record stays current without manual entry.
- Contact tracking gives recruiters a full history of every touchpoint with a candidate before the next call.
- Recruiter-team communication features let team members share notes and coordinate on shared candidate pipelines.
Pros and cons
| Pros | Cons |
|---|---|
| Purpose-built for recruitment workflows rather than adapted from a general business phone tool | Pricing requires a sales conversation, making budget comparison difficult |
| Structured staffing workflows reduce the risk of recruiters missing outreach steps | Singapore-specific compliance features and local number availability are not confirmed publicly |
| Contact tracking gives a full candidate interaction history before each call | AI calling features and auto dialer availability are not confirmed in public documentation |
Why it works for recruitment and staffing agencies: CoRecruit suits Singapore staffing agencies that want a calling tool built specifically for recruiting rather than a general VoIP platform adapted for the use case. Teams that need confirmed local Singapore numbers, AI summaries, or a transparent pricing model should verify these capabilities directly with the vendor before committing.
Calling software for recruitment and staffing agencies in Singapore: feature comparison
| Feature | FreJun | JustCall | Ringover | CloudCall | CloudTalk | Aircall | Dialpad | CallHippo | CoRecruit |
|---|---|---|---|---|---|---|---|---|---|
| Native ATS bidirectional sync (no Zapier) | Yes | Partial – Recruitee native, others via integration | Partial – via Empower product | Partial – specific ATSs not confirmed | Partial – requires separate ATS integration | Partial – CRM integrations confirmed, ATS depth not specified | No – not confirmed publicly | No – not confirmed publicly | Partial – call logging confirmed, sync direction not specified |
| AI call summaries auto-synced to ATS | Yes | Yes – AI call scoring available | No – not confirmed publicly | No – not confirmed publicly | Yes – AI Voice Agents available | Yes – AI summaries confirmed | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly |
| Auto dialer with multiple modes | Yes – 4 modes: Progressive, Power, Predictive, Preview | Yes – dialer workflows available | No – not confirmed publicly | No – not confirmed publicly | Yes – Auto Dialer confirmed | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly |
| Singapore local virtual numbers | Yes | Partial – USD pricing confirmed, Singapore numbers not confirmed | Partial – not confirmed publicly | No – not confirmed publicly | Partial – local numbers available, Singapore not confirmed | No – not confirmed publicly | No – not confirmed publicly | Partial – virtual numbers available, Singapore not confirmed | No – not confirmed publicly |
| PDPA and DNC Registry compliance support | Yes | Partial – APAC compliance not confirmed | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly | No – not confirmed publicly |
| Transparent public pricing | Yes – $14.49/user/month | Yes – from $19/user/month | Yes – from $15/user/month | No – contact sales | Yes – from $19/user/month | No – contact sales | No – contact sales | No – contact sales | No – contact sales |
FreJun is the only platform in this comparison that confirms native bidirectional ATS sync, AI summaries auto-synced to candidate records, a four-mode auto dialer, Singapore local numbers, and PDPA compliance support together in one platform at a publicly listed price.
Which calling software for recruitment and staffing agencies in Singapore is right for your team?
Different Singapore recruitment teams have different priorities. Some need the lowest per-user cost, while others need the deepest ATS integration or the highest call throughput. Use these profiles to match the right tool to your team’s actual situation.
If you run a high-volume sourcing team and need to maximise daily call output: Choose FreJun. Its four-mode auto dialer and ATS-native logging mean recruiters spend time on calls, not on admin, and the platform scales from 3 to 300 users without a minimum seat requirement.
If your team relies heavily on SMS follow-up alongside voice outreach: Choose JustCall. Its built-in SMS campaigns and 100+ integrations suit sales-led recruiting teams that treat text and voice as equally important channels. Since call quality on APAC routes has been flagged by reviewers, test this specifically during the 14-day trial.
If your agency needs calls, video, and messaging in one workspace: Choose Ringover. Its multi-channel workspace and 100+ ATS integrations via the Empower product suit agencies that want a single platform for all candidate communication. Verify Singapore local number availability with the vendor before signing up.
If your team runs AI-first workflows and wants automated call summaries as a core feature: Choose Dialpad. Its AI summaries and voicemail transcription reduce post-call admin, though teams that also need a dedicated auto dialer should confirm that feature is available on their chosen plan.
If your agency is small and budget is the primary constraint: Choose CallHippo. Its virtual number provisioning at a budget-friendly price point suits small Singapore staffing teams that need local numbers without a high per-user cost, though ATS integration depth should be confirmed before committing.
Which tool wins overall in Singapore?
If you want the best overall calling software for recruitment and staffing agencies in Singapore with AI features, USD billing, and PDPA and DNC Registry compliance: Choose FreJun. It is the only platform in this list that combines native ATS bidirectional sync, a four-mode auto dialer, AI call summaries, Singapore virtual numbers, and transparent pricing at $14.49/user/month, all confirmed in one platform with a 4.9/5 G2 rating.
Frequently asked questions about calling software for recruitment and staffing agencies in Singapore
What is the best calling software for recruitment and staffing agencies in Singapore?
The best calling software for recruitment and staffing agencies in Singapore is FreJun. It holds a 4.9/5 G2 rating, starts at $14.49/user/month in USD, and integrates natively with leading ATS platforms including Bullhorn and Zoho Recruit without requiring Zapier. Its four-mode auto dialer increases daily call volume by an average of 3x, while AI call summaries auto-sync to every candidate record so recruiters spend no time on manual note-taking. Setup takes under one hour from Chrome extension install to first call.
How much does calling software for recruitment and staffing agencies in Singapore cost?
Costs vary widely across platforms. FreJun’s Standard Plan starts at $14.49/user/month and the Professional Plan at $16.69/user/month, both in USD, which is the standard billing currency for Singapore customers. Both plans include a virtual number and $5 in calling credits. Per-minute outbound calling rates apply on top of the monthly fee. JustCall starts at $19/user/month and CloudTalk at $19/user/month. Ringover starts at $15/user/month on a 12-month commitment. CloudCall, Aircall, Dialpad, CallHippo, and CoRecruit all require a sales conversation for pricing.
What compliance rules apply to outbound calling in Singapore?
Singapore’s IMDA (Infocomm Media Development Authority) administers two key frameworks for outbound calling. The Personal Data Protection Act (PDPA) governs how candidate data is collected, stored, and processed, including call recordings and transcripts. The Do Not Call (DNC) Registry prohibits outbound marketing calls to registered numbers without prior consent. Any calling software for recruitment and staffing agencies in Singapore must support DNC Registry checks before dialing and store call data in a PDPA-compliant manner. FreJun supports both requirements, so Singapore recruitment teams can run outbound campaigns without manual compliance checks.
Which calling software integrates best with ATS platforms used by Singapore recruiters?
FreJun offers the deepest ATS integration among the platforms in this comparison. It connects natively with Bullhorn, Zoho Recruit, iSmartRecruit, and LeadSquared, with bidirectional sync that flows call records, AI transcripts, sentiment scores, and dispositions into the candidate record automatically. No Zapier or third-party connector is required. JustCall has a native Recruitee integration and 100+ broader integrations. Ringover’s Empower product connects to 100+ ATS systems. CloudCall and CoRecruit confirm recruiting software integrations but do not specify which ATS platforms or sync direction in public documentation.
How do I switch from a traditional phone system to calling software in Singapore?
Switching from a desk phone or legacy PBX to cloud calling software in Singapore is simpler than most teams expect. With FreJun, the process starts with installing the Chrome extension and connecting your ATS, which takes under one hour. Your existing Singapore number can be ported in 24 hours, so there is no gap in inbound candidate calls. The 3-day free trial for up to 5 users lets your team test the full platform, including auto dialing and ATS sync, before committing. Most teams are placing calls within the hour of signing up, with no IT support required.
What features matter most for recruitment and staffing teams using calling software in Singapore?
Singapore recruitment teams consistently prioritise five features when evaluating calling software. First, native ATS integration so every call logs automatically without manual entry. Second, a local Singapore virtual number so candidates see a familiar caller ID and answer rates stay high. Third, call recording for PDPA compliance and quality review. Fourth, an auto dialer to increase daily call volume without adding headcount. Fifth, AI call summaries so recruiters move to the next call immediately rather than spending time writing notes. Teams running more than 500 calls a day also need predictive dialing, since the throughput difference over progressive dialing alone justifies the plan upgrade.
Which calling software has the deepest Bullhorn integration for Singapore staffing agencies?
FreJun and Ringover both confirm Bullhorn integration. FreJun’s Bullhorn connection is native and bidirectional, meaning call records, AI transcripts, sentiment scores, and dispositions flow into Bullhorn automatically after every call, with no manual steps and no Zapier connector required. Ringover’s Bullhorn integration is available through its Empower product, which connects to 100+ ATS systems. CloudCall also targets the staffing and recruitment market but does not confirm specific ATS platforms or sync direction in public documentation. If Bullhorn is your primary ATS, verify the exact sync behaviour with each vendor during the trial period before committing.
How is AI changing calling software for recruitment and staffing agencies in Singapore?
AI is shifting calling software from a passive logging tool to an active recruiting assistant. Platforms now generate call summaries, sentiment scores, and candidate interaction timelines automatically after every call, so recruiters spend no time on post-call admin. AI Voice Agents can handle early-stage candidate prescreening, freeing senior recruiters for higher-value conversations. FreJun’s AI features include sentiment analysis, talk-ratio scoring, and full searchable transcripts that sync to the ATS record automatically. As of 2026, teams using AI-transcribed calls reduced manual note-taking time by 40%, according to FreJun’s analysis of 300+ client accounts.
Conclusion: Best calling software for recruitment and staffing agencies in Singapore
The top three tools in this comparison each serve a distinct need. FreJun leads on ATS integration depth and AI automation. JustCall suits teams that need SMS alongside voice. CloudTalk works well for high-volume sourcing campaigns where call throughput is the primary metric. For Singapore recruitment and staffing agencies that need the best overall calling software for recruitment and staffing agencies in Singapore, FreJun is the clear recommendation: it is the only platform that combines native ATS bidirectional sync, a four-mode auto dialer, AI call summaries, Singapore virtual numbers, and PDPA compliance support at a publicly listed price of $14.49/user/month. Start your 3-day free trial with up to 5 users and full access to confirm the fit before committing.
