Top 7 Best Dialers & Calling Apps for Bitrix24 in Singapore

Last updated on August 6th, 2026 at 07:07 pm

Key criteria in this comparison: Tools were ranked on integration depth with Bitrix24 (native sync versus third-party connectors), PDPA compliance support, pricing transparency in USD, AI call features, and availability of Singapore virtual numbers.

Quick Answer: The best bitrix24 calling integration singapore is FreJun, rated 4.9/5 on G2, with plans starting at $14.49 per user per month and native bidirectional sync that auto-logs every call, recording, and AI summary directly inside Bitrix24. Singapore teams get local virtual numbers, PDPA-compliant call handling, and setup in under one hour.

For Singapore teams running Bitrix24, the strongest bitrix24 calling integration singapore option is FreJun, which provides native two-way sync, AI call summaries, and local virtual numbers without requiring any third-party connector or manual data entry.

What is bitrix24 calling integration singapore?

Bitrix24 calling integration singapore is the category of cloud telephony and dialer platforms that connect directly to Bitrix24 CRM (Customer Relationship Management) so Singapore-based teams can make, receive, and log calls without leaving their CRM workspace. The best providers offer native bidirectional sync, meaning call data flows automatically in both directions between the dialer and Bitrix24, with no manual entry and no Zapier workaround required. Top platforms in this category also provide AI-powered call summaries, auto-dialing modes, and IVR (Interactive Voice Response) builders that work inside or alongside Bitrix24. Singapore businesses specifically need providers that support local virtual numbers, comply with PDPA (Personal Data Protection Act) data handling rules enforced by IMDA (Infocomm Media Development Authority), and offer USD pricing with transparent per-minute or per-user billing. Teams evaluating options outside Singapore can also review bitrix24 calling integration India to see how similar native sync requirements apply for Indian sales and support teams.

Demand for cloud calling tools integrated with CRM platforms is growing fast across Southeast Asia. According to Grand View Research, the Asia-Pacific cloud telephony market is projected to grow at a CAGR of over 13% through 2030, driven by Singapore’s position as a regional business hub. Basic VoIP tools replace desk phones but leave CRM logging manual. The best bitrix24 calling integration singapore platforms go further, embedding the dialer inside the CRM workflow so every call, outcome, and recording is captured automatically.

Which bitrix24 calling integration singapore tools rank highest in Singapore in 2026?

The table below compares all seven platforms on best use case, starting price, and free trial availability so you can shortlist quickly before reading the full profiles.

#	Provider	Best for	Starting price (USD)	Free trial
1	FreJun ⭐	Native Bitrix24 AI dialer	$14.49/user/month	Yes
2	JustCall	Bitrix24 sales dialer campaigns	Contact sales	Check website
3	CloudTalk	Cloud call centre teams	Contact sales	Check website
4	Ringover	SMB outbound calling	$29/user/month	Yes
5	Zadarma	Cost-conscious Bitrix24 telephony	Contact sales	Check website
6	Aircall	Connector-based Bitrix24 workflows	Contact sales	Check website
7	Dialpad	AI-assisted business calling	Contact sales	Check website

Scroll for the full breakdown of each tool, covering features, pros, cons, pricing, and ideal use case.

“Teams that switch from a standalone dialer to a CRM-native one usually see call logging time drop to zero within the first week. That is the real ROI, not the dialer itself. When every call, recording, and outcome lands automatically in Bitrix24, reps stop switching tabs and start making more calls.”

– Subhash Kalluri, Co-Founder and CEO, FreJun

How do you choose the best bitrix24 calling integration singapore in 2026?

Step 1: Define team size, call volume, and use case

Start by mapping your team’s daily call volume and primary use case. A five-person Singapore sales team running 50 outbound calls per day has different needs from a 50-seat support team handling inbound queues. Sales teams benefit most from auto-dialing modes and local presence dialing, while support teams need IVR routing and post-call surveys. Recruitment teams need ATS (Applicant Tracking System) sync alongside CRM logging. Knowing your use case before evaluating tools prevents paying for features you will never use. Teams using a different CRM stack can also explore Freshsales calling integration India to see how native sync works outside Bitrix24.

Step 2: Evaluate integration depth with Bitrix24

Not all bitrix24 calling integration singapore tools connect the same way. Native bidirectional sync means call data, recordings, AI summaries, and dispositions flow automatically into Bitrix24 contact and deal records without any manual step. Zapier-based connectors add latency, cost, and failure points. One-way logging only pushes data in one direction, so updates made in Bitrix24 do not reflect in the dialer. Always ask whether the integration is native, whether it requires a third-party connector, and whether it syncs in both directions before shortlisting a tool. Teams on Zoho CRM can follow a similar approach by learning how to integrate international calling into Zoho CRM for the same auto-logging benefits.

Step 3: Check Singapore-specific compliance requirements

Singapore calling platforms must comply with PDPA (Personal Data Protection Act), enforced by IMDA (Infocomm Media Development Authority). PDPA governs how call recordings, contact data, and transcripts are stored and processed. Singapore also operates a Do Not Call (DNC) Registry, which prohibits unsolicited marketing calls to registered numbers. Any bitrix24 calling integration singapore platform you select should support DNC Registry checks and store call data in a way that meets PDPA requirements. SOC 2 Type 2 and ISO 27001 certifications are strong indicators of compliant data handling. Businesses expanding into the Gulf region can compare requirements for bitrix24 calling integration UAE, where similar compliance and local number rules apply.

Step 4: Compare pricing and billing flexibility

Singapore teams typically pay in USD for international calling platforms. Look for transparent per-user or per-minute pricing rather than opaque bundles that require a sales call to get a number. Check whether the plan includes a Singapore virtual number, calling credits, and whether billing is monthly or locked into an annual contract. Tools that offer monthly billing give smaller teams the flexibility to scale without long-term risk.

Step 5: Trial shortlisted tools before committing

A free trial removes guesswork. FreJun offers a 3-day free trial for up to 5 users with full feature access, so your team can test click-to-call, Bitrix24 sync, and AI summaries in a live environment before signing up. Since setup takes under one hour, you can be making calls inside Bitrix24 on the same day you sign up. Use the trial period to verify that call logs appear correctly in Bitrix24 contact records and that recordings are accessible from the deal timeline. Readers who rely on HubSpot instead of Bitrix24 can check this guide on HubSpot calling in India for answers to similar integration questions.

Top 7 bitrix24 calling integration singapore tools in 2026

1. FreJun – Best native AI dialer for Bitrix24 in Singapore

FreJun is a CRM-native cloud telephony platform built for sales, support, and recruitment teams that need a bitrix24 calling integration singapore solution with full AI automation and zero manual logging.

Best for: AI-powered Bitrix24 calling in Singapore

Key features

• Click-to-call detects phone numbers on any webpage, CRM record, or spreadsheet via Chrome extension, so reps dial with one click and every call auto-logs to Bitrix24 with duration, recording, and disposition.
• Native bidirectional Bitrix24 sync pushes call data, AI transcripts, sentiment scores, and summaries directly into contact and deal timelines, with no Zapier connector required. See FreJun integrations for the full list.
• Four auto-dialer modes (Progressive, Power, Predictive, Preview) let teams match dialing pace to campaign type, from high-value account reviews to high-volume outbound campaigns.
• AI call summaries and sentiment analysis generate a 2-3 sentence summary, talk-ratio score, and full searchable transcript after every call, all synced to the Bitrix24 contact record automatically.
• Singapore virtual numbers are available instantly, so local callers see a Singapore area code rather than an unknown international number, which lifts answer rates significantly.
• IVR (Interactive Voice Response) builder uses a drag-and-drop interface with no coding, supporting round-robin, time-based, and skill-based routing for inbound queues.
• WhatsApp follow-up messages send automatically after missed or completed calls using pre-set templates, so no rep action is needed to maintain contact cadence.

Pros and cons

Pros	Cons
Native bidirectional Bitrix24 sync with no third-party connector	Per-minute calling credits required beyond the base plan
Setup in under one hour via Chrome extension and CRM connect	Advanced AI features require the Professional plan
SOC 2 Type 2 and ISO 27001 certified for PDPA-compliant data handling	Mobile app covers core features but not all dashboard analytics

Pricing and ratings

Pricing (USD): Standard Plan at $14.49/user/month; Professional Plan at $16.69/user/month. Both plans include a US, UK, or Canada virtual number plus $5 in calling credits. Singapore virtual numbers are available. Billing is monthly, quarterly, half-yearly, or annual. See full pricing

G2 rating: 4.9/5 | Capterra rating: 4.9/5

Integration with Bitrix24: Native bidirectional sync with Bitrix24, covering every call auto-logged with duration, recording link, AI transcript, sentiment score, and call disposition. No Zapier required. Setup takes under an hour.

Why FreJun is the top recommendation

2. JustCall – Sales dialer with Bitrix24 contact import

JustCall is a sales dialer platform that connects to Bitrix24 to import contacts, map fields, and log calls, making it a practical bitrix24 calling integration singapore option for outbound campaign teams.

Best for: Bitrix24 outbound campaign management

Key features

• Bitrix24 contact import pulls contacts directly into JustCall Sales Dialer campaigns, so reps start calling without manual list uploads.
• Field mapping lets teams align Bitrix24 contact fields to JustCall campaign fields, keeping data consistent across both platforms.
• Call logging pushes call outcomes back to Bitrix24 contact records after each session, so CRM data stays current.
• User mapping connects Bitrix24 users to JustCall agents, ensuring call attribution is accurate in both systems.
• Contact resync refreshes imported lists so new Bitrix24 contacts appear in active campaigns without manual re-import.

Pros and cons

Pros	Cons
Direct Bitrix24 contact import with field and user mapping	Pricing is not publicly listed, requiring a sales conversation
Call outcomes log back to Bitrix24 automatically after campaigns	Singapore-specific virtual number availability is not confirmed in public documentation
Contact resync keeps campaign lists current without manual effort	Integration depth may not match fully native bidirectional sync platforms

Pricing and ratings

Integration with Bitrix24: Native direct integration with Bitrix24, covering contact import, field mapping, call logging, and user mapping. No third-party connector is required based on available documentation.

3. CloudTalk – Cloud call centre platform for Bitrix24 teams

CloudTalk is a cloud-based call centre platform used by customer support and sales teams that need a structured bitrix24 calling integration singapore setup with queue management and reporting.

Best for: Structured inbound and outbound call centres

Key features

• Call queue management distributes inbound calls across available agents, so no caller waits without being assigned to a rep.
• Call recording captures every conversation and stores it in the platform dashboard, giving managers access to quality review without manual setup.
• Real-time analytics show live call volume, agent availability, and queue depth, so supervisors can adjust staffing during peak periods.
• International number coverage supports virtual numbers across multiple countries, which is useful for Singapore teams calling across Southeast Asia.
• CRM integration connects to Bitrix24 and other platforms to log call data and sync contact records after each interaction.

Pros and cons

Pros	Cons
Strong inbound queue management for support-heavy teams	Pricing requires a sales conversation, no public starting rate
Real-time supervisor dashboard for live call monitoring	Singapore-specific compliance documentation is limited in public sources
International number coverage suits regional Southeast Asia operations	AI call summary features may require higher-tier plans

Pricing and ratings

Integration with Bitrix24: CloudTalk connects to Bitrix24 for call logging and contact sync. Confirm integration depth directly with CloudTalk, since native versus connector-based sync details are not fully documented in public sources.

4. Ringover – SMB outbound calling with Bitrix24 support

Ringover is a cloud phone system aimed at small and mid-sized businesses that want a straightforward bitrix24 calling integration singapore setup with a transparent starting price and a free trial.

Best for: SMB outbound teams on a fixed budget

Key features

• Unlimited calls to a defined list of countries are included in the base plan, so teams with predictable call volumes can budget without per-minute surprises.
• Call recording and voicemail are available on all plans, giving managers access to conversation history without upgrading to a higher tier.
• CRM integration connects Ringover to Bitrix24 and other platforms so call logs appear in contact records after each call.
• Mobile and desktop apps let agents take calls from any device, which suits Singapore teams with hybrid or remote working arrangements.
• Analytics dashboards show call volume, duration, and missed call rates, so managers can track team performance without exporting data manually.

Pros and cons

Pros	Cons
Transparent starting price at $29/user/month with a free trial available	Advanced features like power dialing require the Power or Advanced plan
Capterra rating of 4.5/5 from 792 reviews indicates consistent user satisfaction	Singapore-specific number availability and PDPA compliance details are not confirmed publicly
Mobile and desktop apps support hybrid Singapore teams	AI call summary features are limited compared to purpose-built AI dialers

Pricing and ratings

Pricing (USD): Smart plan at $29/user/month; Power at $54/user/month; Advanced at $64/user/month. Free trial available. See full pricing

Integration with Bitrix24: Ringover connects to Bitrix24 for call logging and contact sync. Confirm whether the integration is native or connector-based directly with Ringover before committing.

5. Zadarma – Free official Bitrix24 telephony integration

Zadarma is a virtual PBX (Private Branch Exchange) provider with an official Bitrix24 marketplace app that offers a free telephony integration, making it a practical bitrix24 calling integration singapore choice for cost-conscious teams.

Best for: Budget-focused Bitrix24 telephony setup

Key features

• Official Bitrix24 marketplace app installs directly from the Bitrix24 app store, so no third-party connector or developer work is required to get started.
• Extension mapping connects Zadarma extensions to individual Bitrix24 users, so inbound and outbound calls are attributed to the correct rep automatically.
• CRM-driven call actions trigger Bitrix24 workflows on inbound and outbound calls, such as creating a lead or updating a contact record when a call is answered.
• Virtual PBX features include call forwarding, voicemail, and basic IVR, covering the core telephony needs of small Singapore teams.
• No third-party modules are required, which reduces the risk of integration failures caused by connector updates or API changes.

Pros and cons

Pros	Cons
Official Bitrix24 marketplace app with no third-party connector needed	AI call summary and sentiment analysis features are not available
Free integration layer reduces upfront cost for small teams	Singapore virtual number availability and PDPA compliance details are not confirmed publicly
CRM-driven call actions automate basic Bitrix24 workflow triggers	Limited advanced dialing modes compared to purpose-built sales dialers

Pricing and ratings

Integration with Bitrix24: Native official marketplace app integration with no third-party connector required. Extension mapping and CRM-driven call actions are included in the base setup.

6. Aircall – Connector-based Bitrix24 calling via LeadsBridge

Aircall is a cloud phone system that connects to Bitrix24 through a LeadsBridge webhook integration, offering a bitrix24 calling integration singapore path for teams already using Aircall who want to push call data into Bitrix24.

Best for: Teams using Aircall with connector-based Bitrix24 workflows

Key features

• LeadsBridge webhook integration connects Aircall call events to Bitrix24 inbound webhooks, so call data can trigger CRM actions without a native app.
• Field mapping lets teams align Aircall call fields to Bitrix24 contact or lead fields, keeping data structured on the Bitrix24 side.
• Incoming lead filters allow teams to set conditions so only qualifying call events push data into Bitrix24, reducing noise in the CRM.
• Bridge configuration is saved and published once, so the connector runs automatically after initial setup without ongoing manual management.
• Aircall’s core phone system includes call recording, IVR, and analytics that work independently of the Bitrix24 connector.

Pros and cons

Pros	Cons
Established phone system with strong call recording and IVR features	Bitrix24 integration relies on a third-party connector (LeadsBridge), not a native app
Field mapping and lead filters give teams control over what data enters Bitrix24	Third-party connector adds a potential failure point and extra subscription cost
Works for teams already invested in the Aircall ecosystem	Singapore-specific number availability and PDPA compliance details are not confirmed publicly

Pricing and ratings

Integration with Bitrix24: Third-party connector via LeadsBridge and Bitrix24 inbound webhook. No native direct integration is available based on current documentation, so teams should factor in the LeadsBridge subscription cost and setup time.

7. Dialpad – AI-assisted business calling for Bitrix24 teams

Dialpad is an AI-powered business phone platform that supports calling and messaging for teams seeking a bitrix24 calling integration singapore option with built-in AI transcription and coaching features.

Best for: AI-assisted calling with coaching features

Key features

• Built-in AI transcription generates real-time call notes during live conversations, so reps can focus on the call rather than writing notes simultaneously.
• AI coaching surfaces suggested responses and competitor mentions during calls, giving less experienced reps guidance without a manager listening in.
• Business messaging integrates SMS and team chat alongside voice calling in one platform, reducing the number of separate tools a Singapore team needs.
• Analytics dashboards track call volume, talk time, and sentiment trends across the team, giving managers data to coach from without listening to every recording.
• Multi-device support covers desktop, mobile, and browser, so agents can take calls from any location without a dedicated desk phone.

Pros and cons

Pros	Cons
Real-time AI transcription and coaching built into the core product	Bitrix24 integration depth is not confirmed in public documentation
Unified voice, SMS, and team messaging in one platform	Pricing requires a sales conversation, with no transparent public starting rate
Multi-device support suits Singapore teams with hybrid work arrangements	Singapore-specific PDPA compliance details are not confirmed publicly

Pricing and ratings

Integration with Bitrix24: Confirm Bitrix24 integration depth directly with Dialpad, since native versus connector-based sync details are not fully documented in public sources available at the time of writing.

How do bitrix24 calling integration singapore tools compare on key features in 2026?

Feature	FreJun	JustCall	CloudTalk	Ringover	Zadarma	Aircall	Dialpad
Native Bitrix24 bidirectional sync	Yes	Yes	Partial – confirm with vendor	Partial – confirm with vendor	Yes – via official marketplace app	No – third-party connector only	Partial – confirm with vendor
AI call summaries auto-synced to CRM	Yes	No	No	No	No	No	Partial – AI transcription available, CRM sync unconfirmed
Auto-dialer modes (Progressive, Predictive, Power)	Yes – all four modes	Yes – Sales Dialer campaigns	Partial – check plan tier	Partial – Power and Advanced plans	No	No	No
Singapore virtual numbers	Yes	Check website	Check website	Check website	Check website	Check website	Check website
PDPA-compliant data handling (SOC 2 / ISO 27001)	Yes – SOC 2 Type 2 and ISO 27001 certified	Check website	Check website	Check website	Check website	Check website	Check website
Transparent public pricing	Yes – $14.49/user/month	No – contact sales	No – contact sales	Yes – $29/user/month	No – contact sales	No – contact sales	No – contact sales

FreJun leads on native Bitrix24 sync, AI automation, and pricing transparency. Zadarma is the only other tool with a confirmed native Bitrix24 marketplace app, though it lacks AI features. Ringover is the only competitor with a public starting price.

Which bitrix24 calling integration singapore tool is right for your team in Singapore?

Different Singapore teams have different priorities. The right bitrix24 calling integration singapore platform depends on your call volume, budget, and how deeply you need the dialer to connect with Bitrix24. Here is a quick guide based on team profile.

If you are a Singapore sales team running high-volume outbound campaigns: Choose FreJun. Its four auto-dialer modes, local presence dialing, and AI summaries auto-synced to Bitrix24 give outbound teams the highest call throughput with the least manual work.

If you are a small team that wants a free Bitrix24 telephony setup with no connector: Choose Zadarma. Its official Bitrix24 marketplace app installs directly and covers basic telephony needs without an additional subscription cost.

If you are an SMB with a fixed monthly budget and need a free trial before committing: Choose Ringover. Its $29/user/month Smart plan is the only competitor with a transparent public price and a free trial, which suits teams that need to test before buying.

If you are already using Aircall and want to push call data into Bitrix24: Choose Aircall. The LeadsBridge connector handles the data bridge, though teams should factor in the connector cost and the absence of a native integration.

If you need real-time AI coaching alongside calling for a growing Singapore team: Choose Dialpad. Its built-in AI transcription and live coaching features suit teams investing in rep development alongside call volume growth.

Which tool wins overall in Singapore?

If you want the best overall bitrix24 calling integration singapore for Singapore with AI features, transparent USD billing, and PDPA-compliant data handling: Choose FreJun. It is the only platform in this list that combines native bidirectional Bitrix24 sync, four auto-dialer modes, AI call summaries, SOC 2 Type 2 certification, and a public starting price of $14.49/user/month, all confirmed for Singapore teams.

Frequently asked questions about bitrix24 calling integration singapore in 2026

What is the best bitrix24 calling integration singapore in 2026?

The best bitrix24 calling integration singapore in 2026 is FreJun. It holds a 4.9/5 G2 rating and offers native bidirectional sync with Bitrix24, so every call, recording, AI summary, and disposition logs automatically to the correct contact or deal record without any manual step. It starts at $14.49/user/month, supports Singapore virtual numbers, and is SOC 2 Type 2 and ISO 27001 certified for PDPA-compliant data handling. Setup takes under one hour via a Chrome extension and CRM connect.

How much does bitrix24 calling integration singapore cost in Singapore?

Pricing varies by platform. FreJun’s Standard Plan starts at $14.49/user/month and the Professional Plan at $16.69/user/month, both in USD, which is the standard billing currency for Singapore teams. Both plans include a virtual number and $5 in calling credits. Ringover starts at $29/user/month. JustCall, CloudTalk, Zadarma, Aircall, and Dialpad do not publish starting prices publicly, so Singapore teams need to contact their sales teams for a quote. Per-minute calling rates apply on top of base plan fees for most providers.

What compliance rules apply to calling platforms in Singapore?

Singapore calling platforms must comply with PDPA (Personal Data Protection Act), enforced by IMDA (Infocomm Media Development Authority). PDPA governs how call recordings, transcripts, and contact data are stored and processed. Singapore also operates a Do Not Call (DNC) Registry, which prohibits unsolicited marketing calls to registered numbers. Any bitrix24 calling integration singapore platform you use should support DNC Registry checks and handle call data in a way that meets PDPA requirements. SOC 2 Type 2 and ISO 27001 certifications are the clearest indicators that a vendor takes data compliance seriously.

Which bitrix24 calling integration singapore tool has the deepest Bitrix24 integration?

FreJun has the deepest Bitrix24 integration of any tool in this list. It uses native bidirectional sync, meaning call data, AI transcripts, sentiment scores, talk ratios, and call dispositions all flow automatically into Bitrix24 contact and deal timelines after every call. No Zapier connector is required, and no manual logging is needed. Zadarma also offers a native Bitrix24 marketplace app, but it does not include AI call summaries or auto-dialer modes. JustCall offers direct contact import and call logging, but full bidirectional sync depth should be confirmed with their team.

How do I switch from a traditional phone system to a bitrix24 calling integration singapore platform?

Switching is simpler than most Singapore teams expect. With FreJun, the process involves installing the Chrome extension, connecting your Bitrix24 account, and provisioning a virtual number. The whole setup takes under one hour, and teams are making calls inside Bitrix24 on the same day. FreJun’s 3-day free trial for up to 5 users with full feature access lets you test the integration before committing. Since FreJun logs every call automatically, there is no retraining required for reps on data entry. Port your existing number in 24 hours if you want to keep your current Singapore number.

Does a bitrix24 calling integration singapore tool need to support local Singapore numbers?

Yes, local Singapore numbers matter for answer rates. When a Singapore prospect sees an unknown international number, they are far less likely to pick up. A local Singapore virtual number shows a familiar area code, which increases the chance of the call being answered. FreJun supports Singapore virtual numbers with instant provisioning. Other tools in this list, including JustCall, CloudTalk, Ringover, Zadarma, Aircall, and Dialpad, should be checked directly for confirmed Singapore number availability before signing up, since public documentation does not always confirm this for every market.

How is AI changing bitrix24 calling integration singapore tools in 2026?

AI is shifting calling platforms from passive logging tools to active productivity layers. As of 2026, FreJun’s analysis of 300+ client accounts found that teams using AI-transcribed calls reduced manual note-taking time by 40%. Features like AI call summaries, sentiment scoring, and talk-ratio analysis now sync automatically to Bitrix24 after every call, giving managers coaching data without listening to recordings. Singapore teams that adopt AI-native bitrix24 calling integration singapore platforms early gain a measurable productivity advantage over teams still relying on manual CRM entry.

Conclusion: Best bitrix24 calling integration singapore in Singapore for 2026

The top three bitrix24 calling integration singapore platforms for Singapore teams in 2026 are FreJun (native AI sync), Zadarma (free official marketplace app), and Ringover (transparent SMB pricing). FreJun is the top recommendation for Singapore sales and support teams because it is the only platform that combines native bidirectional Bitrix24 sync, four auto-dialer modes, AI call summaries, PDPA-compliant data handling, and a public starting price of $14.49/user/month. Since setup takes under one hour and a 3-day free trial is available, there is no reason to delay testing it with your team.

About the Author: Subhash Kalluri is the Co-Founder of FreJun, an AI-powered call automation platform he has been building since 2019. With over 8 years of entrepreneurial experience in voice communication and SaaS, he helps sales and support teams automate calls, improve connect rates, and integrate calling workflows with their CRMs. Connect with him on LinkedIn.