OUTBOUND CALLS
Dial from your code. Run as many calls at once as your day needs
One API call places an outbound call. Your channel limit decides how many can run at the same time.
USE CASES
Build reminder, verification and win-back campaigns from one API
A reminder campaign that runs itself
Dial through a list of appointments or renewals, with your agent delivering the same message on every call, one calls.create() request per contact.
Verification calls at volume
Confirm a one-time code or a booking, across as many calls as your channel limit allows at once. Your status callbacks report how each call went.
Recovery and win-back calling
Reach a list of lapsed customers with the same agent, one call after another. Your status_callback_url tracks the progress of every call.
A dialer for your own product
Let your application trigger outbound calls programmatically, the same way a human dialer would, without any manual dialing involved.
Built for campaigns, not just single calls
One API, any volume
The same calls.create() request that places one call runs a campaign.
Shared concurrency
Outbound draws from the same channel pool as inbound: one limit.
Sized for your peak
Your channel limit covers calls running at once, not your list size.
Per-call status
Your status callback URL reports each call's progress as the call runs.
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Related Features
How many outbound calls can I run at the same time?
As many as your channel limit allows, shared across everything running on your account - inbound and outbound both draw from the same pool.
Do I need a separate product for bulk campaigns?
No - the same calls.create() request that places a single call is what a large campaign is built from.
How do I track the status of each call?
Your status_callback_url reports on individual call progress, so a large campaign stays visible call by call.
Should I size my channel limit to my campaign's total list size?
No - size it to your busiest concurrent moment, not the total number of calls you'll eventually place.
Which AI providers work with outbound calls?
Any of them - the dial API and concurrency model are the same regardless of what's running your agent's speech.
Dial from your code, at whatever
scale your day needs