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WHATSAPP BUSINESS
Send Personalised WhatsApp Messages After Every Call
Keep conversations going after the call ends. Send text messages directly from FreJun using pre-built templates.
How it works
One click after the call. Your follow-up is sent.
Connect your WhatsApp Business account
Set up your WhatsApp Business API with FreJun. Create and submit message templates for Meta approval before you start sending.
Send a message after your call
Once a call ends, open the contact in FreJun and send a WhatsApp message using your approved templates to keep the conversation going.
Track all communications in one place
Every WhatsApp interaction is logged within FreJun alongside your call history. See the complete communication timeline for every contact in one place.
Benefits of
WhatsApp Business
Message Personalization
Unified Communication Logs
Template Management
Works Alongside Your Calls
Message Personalization
Customise templates with names and other variables. Every message feels personal and relevant to the conversation that just happened.
Unified Communication Logs
Every WhatsApp interaction is logged within FreJun. See complete call and message history for every contact in one place.
Template Management
Create multiple message templates for different scenarios, sales follow-ups, support pdates, and appointment reminders, and manage them all from FreJun.
Works Alongside Your Calls
Send a WhatsApp message directly from FreJun right after a call ends, without switching tabs, apps, or platforms.
How teams use
WhatsApp Business
Sales follow-up
Spot winning talk tracks and coaching opportunities without listening to a single call recording.
Candidate engagement
Send a message after a screening call to share next steps and keep candidates engaged throughout hiring.
Support updates
Let customers know their issue is being worked on with a quick update when a resolution takes more time.
Message consistency
Standardise follow-up messaging across your team with approved templates so every rep stays on-brand.
Interview pipeline
Keep candidates warm between interview stages with timely messages sent directly after each interaction.
Template governance
Manage all message templates from one place and ensure every team uses approved, compliant messaging.
Certified Security Frameworks for Reliable Voice AI
SOC2 Type 2 Certified
ISO 27001 Certified
GDPR Compliant
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Auto dialer
Upload lists and automatically dial through them so your team spends more time talking and less time dialing.
Post call survey
Collect customer feedback instantly after calls with IVR surveys and sync responses directly to your CRM.
Call analytics
Track call activity, performance, and outcomes in real time with dashboards and downloadable reports.
Al Call Summaries
Get instant summaries, transcripts, and sentiment analysis for every call without listening to recordings.
Can I send WhatsApp messages to any contact?
Yes. When you initiate a conversation, you can send approved template messages to any contact. Once they reply, you can continue the conversation with custom, personalised messages.
Can I send personalised messages or only templates?
You can send approved templates to any contact. If the contact has already initiated the conversation from their end, you can also send custom, non-template messages in response.
Where can I see my WhatsApp message history?
FreJun provides a centralized dashboard where you can view all inbound and outbound WhatsApp messages sent by your team, giving managers complete visibility across every conversation.
Can I create different templates for different teams?
Yes. You can create multiple templates for different scenarios, sales follow-ups, support updates, interview confirmations, and manage them all from within FreJun. Templates require Meta approval before use.
What types of messages can I send via WhatsApp?
You can send text-based template messages to initiate conversations and custom text messages once a contact has responded. Templates are created in FreJun and submitted for Meta approval before use.
Connect Your WhatsApp Business Account and Start Messaging
Keep every conversation going after the call ends.