Call Logs and Analytics

Tip

Webhooks are recommended for a more robust and scalable approach to retrieve call logs.

Retrieve Call Logs

Retrieve call logs based on filters provided in query parameters. All parameters are optional.

This endpoint returns a paginated response.

Reference

For understanding the response fields, see:

• Call Statuses — Explanation of all possible call status values
• Call Creator — How the creator field is determined

GET /integrations/calls/

Headers

Name	Value
Authorization	Bearer Access Token

Query Parameters

Name	Type	Required	Description
call_id	string	No	Hashed call ID to retrieve a specific call log
event_id	integer	No	Event ID to filter call logs
job_id	string	No	Custom Metadata Field
transaction_id	string	No	Custom Metadata Field
candidate_id	string	No	Custom Metadata Field
candidate_number	string	No	Client phone number (E.164 format)
recruiter_email	string	No	Deprecated: use user_email instead
user_email	string	No	Email of the FreJun user
date	string	No	Start of date range (DD/MM/YY HH:MM:SS)
date_end	string	No	End of date range (DD/MM/YY HH:MM:SS)
page	integer	No
page_size	integer	No
email	string	No	The email of Frejun User

Response

{
 "success": true,
 "message": "string",
 "data": {
  "count": 0,
  "next": "string",
  "previous": "string",
  "results": [
   {
    "id": 0,
    "transaction_id": "string",
    "job_id": "string",
    "candidate_number": "string",
    "creator_number": "string",
    "virtual_number": "string",
    "call_reason": "string",
    "call_outcome": "string",
    "cost": "string",
    "creator": "string",
    "candidate_id": "string",
    "notes": "string",
    "call_type": "string",
    "call_start_time": "string",
    "call_end_time": "string",
    "status": "string",
    "call_duration": 0,
    "candidate_name": "string",
    "recording_url": "string",
    "link": "string",
    "call_id": "string",
    "campaign_name": "string",
    "call_transcript": [
     {}
    ],
    "tags": [
     {
      "id": 0,
      "name": "string"
     }
    ],
    "ai_insights": {}
   }
  ]
 }
}

Retrieve Call Analytics

Retrieve call analytics based on filters provided in query parameters.

GET /integrations/call-analytics/

Headers

Name	Value
Authorization	Bearer Access Token

Query Parameters

Name	Type	Required	Description
users	string	No	List of user emails
date_start	string	Yes	Start date in YYYY-MM-DD format
date_end	string	Yes	End date in YYYY-MM-DD format
email	string	No	The email of Frejun User

Response

{
 "success": true,
 "message": "string",
 "data": [
  {
   "user": "email",
   "total_calls": 0,
   "answered_calls": 0,
   "total_minutes": "string"
  }
 ]
}