Wondering how to choose an AI chatbot platform for your business?
This is how you can get started.
When finalizing an AI chatbot platform for your business, you should consider four major parameters that include:
The first and the most important parameter that you should consider when choosing your chatbot platform is its features.
Does it allow you to create a chatbot that can have human-like conversations? You also need to look at factors like its accuracy rate in answering users’ questions and average conversation times.
Other useful features include natural language processing and machine learning capabilities.
These features can help you create a chatbot that is smarter and better equipped to handle complex customer requests.
2. Deployment Time
While selecting am AI chatbot platform, you also need to consider whether it would be easy or difficult to create and deploy a chatbot using it. Deploying some chatbots might require more time and technical know-how, while others might be simpler to install.
If you don’t want to spend much time on building a chatbot, you should go for a platform that offers ready-to-use and quick-to-install options.
Platforms that allow you to create chatbots that can integrate with your business website, e-commerce store, and messaging apps are much better.
When selecting a chatbot platform, you should check what channels you can integrate the bot with.
4. Pricing Plans
The last, but not the least, you should consider the pricing plans that the platform offers.
You need to choose a solution that suits your budget and will be cost-effective for you in the long run.
Well, these are the key factors that you should consider for selecting the best conversational AI Platforms for your business.
To know about the challenges and opportunities of using AI chatbots, check out the infographic below. It was originally published on my blog, ShaneBarker.com, which also has tons of other useful chatbot-related resources.
More posts on AI: