Call automation for data driven teams | FreJun

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5 tips to boost your sales conversions through outbound dialing

Outbound calling is one of the most effective methods for generating sales leads. It’s beneficial when you need to reach many people quickly, but it can be tricky to get right.  While there are many ways to make outbound dialing work for your business, some companies still struggle with it. If you’re one of them …

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Call Recording Software: The Ultimate Guide For Every Sales Team

What if your sales team had superpowers? What if your new joiners could instantly crack a deal? Sounds like a dream, right? It need not be anymore.  All this is possible through a simple but often ignored process called call recording. Yes, the humble call recordings are the biggest asset for any sales team today. …

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Outbound dialer faqs

Frequently asked questions about Outbound Dialers

When you hear the word outbound dialer, what strikes your mind? You might be thinking about a system that makes calls for you. But it’s not just that. Outbound dialers are software-based systems that help organizations make sales by connecting them with their target audience. Despite the rise of social media and instant messaging, businesses …

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57 Essential Sales Questions for Every Stage

57 Essential sales questions for every stage of the sales that you might never heard of

A clear and defined sales process not only improves the efficiency and organization of the sales team but also effectively guides the conversion of prospects to leads first and then to customers eventually. A study by Harvard Business Review revealed that companies with a proper sales process generate up to 28% more revenue compared to …

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Ultimate Guide to Autodialers: Things You Need to Know About Automating Outbound Calls

Going through the motions of dialing, waiting for the other person to answer, and dealing with a less-than-desirable experience isn’t easy. Worse yet is when you realize that your call was dropped or the other person hung up on you. Wouldn’t it be better for your team if you could eliminate time spent making outbound …

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FAQs on Inbound and Outbound Call Center

Comprehensive Faqs On Inbound And Outbound Call Center

We are living in the age of social media and instant chats. Despite that, the dependence of businesses on call centers is still high. Why? Because even today, customers love to talk to a human agent and get a solution to their problem. It’s the closest experience to interacting face-to-face with the service expert.  Call …

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how ivr reduces

How IVR Reduces Cost and Gains Productivity for the Business?

The customer service industry is rapidly evolving. New trends, new technologies, and new practices keep cropping up every day. Unless your business follows these trends and adopts these technologies, it will go obsolete. Interestingly, there is one ancient practice that is still relevant today – customers preferring to talk to businesses over the phone.  However, …

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improving customer service ivr systems

Top 12 Ways To Improve Customer Service With IVR Technology

Customer service is crucial for any business – and the call center that handles these interactions can make or break your brand’s reputation. We all know that online reviews, social media, and word of mouth can be damning to a company’s success. In addition to those, INR technologies are playing a vital role these days! …

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